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Marketplace Operations Director Jobs (NOW HIRING)

Little Saint

Retail Operations Manager

Healdsburg, CA · On-site

$85K - $100K/yr

MARKETPLACE OPERATIONS MANAGER ABOUT LITTLE SAINT Located in the heart of historic downtown ... Oversee coffee and dessert program performance through direct management of the Coffee Bar team.

JMX Brands

Marketplace Manager

Sarasota, FL · Hybrid

$70K - $73K/yr

The position owns the strategy and performance of these channels, including day-to-day operations ... director. Responsibilities: * Marketplace Strategy & Growth Outcome: Drive profitable revenue ...

DutchCrafters

Marketplace Manager

Sarasota, FL · On-site

$70K - $73K/yr

The position owns the strategy and performance of these channels, including day-to-day operations ... director. Responsibilities: * Marketplace Strategy & Growth Outcome: Drive profitable revenue ...

DutchCrafters

Marketplace Manager

Sarasota, FL · On-site

$70K - $73K/yr

The position owns the strategy and performance of these channels, including day-to-day operations ... and Ecommerce Team and reports to its director.Responsibilities:Marketplace Strategy ...

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Marketplace Operations Director information

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$34K

$107.7K

$179.5K

How much do marketplace operations director jobs pay per year?

As of Aug 7, 2026, the average yearly pay for marketplace operations director in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Marketplace Operations Director, and why are they important?

To thrive as a Marketplace Operations Director, you need expertise in e-commerce operations, data analysis, supply chain management, and a relevant degree, often supported by experience in platform-based businesses. Familiarity with marketplace management tools, ERP systems, analytics platforms, and sometimes certifications like PMP or Lean Six Sigma is typical. Outstanding leadership, strategic thinking, and communication skills set top performers apart by enabling them to drive cross-functional teams and resolve complex operational challenges. These skills are crucial for ensuring seamless marketplace performance, optimizing user experience, and scaling business operations effectively.

What does a Marketplace Operations Director do?

A Marketplace Operations Director oversees the daily operations and strategic direction of an online marketplace. Their responsibilities typically include managing vendor relationships, ensuring a seamless customer experience, optimizing processes for efficiency, and analyzing performance metrics. They work closely with teams across product, marketing, and logistics to drive growth and solve operational challenges. This role requires strong leadership, analytical skills, and a deep understanding of e-commerce platforms.

How does a Marketplace Operations Director typically collaborate with cross-functional teams to ensure a seamless marketplace experience?

A Marketplace Operations Director regularly works with product, engineering, customer support, and marketing teams to optimize marketplace processes and ensure high service standards. This collaboration may involve aligning on platform improvements, coordinating launch strategies, and resolving operational bottlenecks. The director also leads initiatives to improve seller onboarding, transaction efficiency, and customer satisfaction, often organizing regular touchpoints and cross-team meetings to maintain alignment and address challenges proactively.

What is the difference between Marketplace Operations Director vs Marketplace Manager?

AspectMarketplace Operations DirectorMarketplace Manager
ResponsibilitiesOversees overall marketplace strategy, cross-functional teams, and high-level performance metricsManages daily marketplace activities, vendor relations, and product listings
Required SkillsStrategic planning, leadership, data analysis, industry knowledgeOperational management, vendor communication, customer service
Work EnvironmentSenior leadership, cross-departmental collaboration, executive settingTeam management, operational focus, direct vendor and customer interaction

The Marketplace Operations Director focuses on strategic oversight and high-level management of marketplace performance, while the Marketplace Manager handles daily operations and vendor relations. Both roles require industry knowledge and operational skills, but differ in scope and seniority.

More about Marketplace Operations Director jobs
What cities are hiring for Marketplace Operations Director jobs? Cities with the most Marketplace Operations Director job openings:
What are the most commonly searched types of Marketplace Operations jobs? The most popular types of Marketplace Operations jobs are:
What states have the most Marketplace Operations Director jobs? States with the most job openings for Marketplace Operations Director jobs include:
Marketplace Operations Director jobs near you

Marketplace Distribution Technician

Second Harvest of South Georgia, Inc.

Valdosta, GA • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Second Harvest of South Georgia, Inc. serves twenty-six counties to end hunger in South Georgia. Last year, SHSG moved over thirty million pounds of food in that effort. A key element in this great feat is the coordination between our Partner Agencies and the access point of our SHSG Agency Marketplace. We are currently hiring two people in this area as we continue to develop our existing team.
Marketplace Operations
The Marketplace Operations team is responsible for the Agency Marketplace, the area designated for our agency partners to access donated products while also providing warehouse support, order picking, and assisting with inventory counts, and daily maintenance of the AIB® cleaning protocols and schedule. The regular schedule for this position is Monday through Friday, 8:00 am until 5:00 pm. Occasional Saturdays and overtime will be required. SHSG is an active and participating member of the Georgia Drugs Don’t Work program and thus require pre-placement drug screening. Additionally, a criminal history background check is conducted prior to starting date.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Greet agency partners and guests respectfully and provide excellent customer service, assist agency partners with orders, inquiring about invoices, and other customer service-related requests. Accurately weigh shoppers’ carts and generate invoices.
· Maintain up-to-date knowledge of Second Harvest’s products and programs.
· Pick orders placed by agency partners.
· Accept food donations from multiple sources and process them accurately.
· Extensive data entry and maintenance of the online ordering system.
· Maintain temperature and sanitation logs.
· Provide warehouse support and assist with cycle counts.
· Responsible for the appearance and upkeep of the Marketplace. Maintain a safe and clean work environment that meets the national standards of Feeding America and AIB.
· Stock and replenish Marketplace shelves and bins with food and nonfood products during predesignated times, or as directed by superiors.
· Transfer products from storage to the Marketplace using pallet jack, forklift, or other equipment as needed and as employee is trained and certified.
· It is preferred that all Marketplace employees receive training in box truck driving and be able to assist with pick-ups and deliveries, train in Kids Café and assist as needed.
· Understand and implement the policies and guidelines of food handling, storage, and distribution in compliance with Feeding America and ServSafe standards.
· Any other relevant duties deemed appropriate by Second Harvest management.
Maintain safe and fair treatment to all SHSG serves.
QUALIFICATION REQUIREMENTS
· Minimum high school diploma with some college preferred.
· Forklift experience and the ability to quickly obtain in-house forklift certification and mastery of pallet jacks and other warehouse equipment.
· Excellent written and verbal communication and customer service skills.
· Excellent organizational skills with the ability to multitask.
· Clean driving record and valid Georgia Driver’s license.
· Strong computer skills (previous work in inventory database systems is a requirement) and ability to learn new technology quickly. Must demonstrate skills in Excel, Outlook, and Word.
· Ability to cross-train and learn other Second Harvest roles and fill in if necessary.
· A high level of personal and professional integrity is essential with the discipline to stay the task through successful completion.
· Certified or can become certified in food safety and knowledgeable of safety and regulatory compliance issues within six months of hire date
· Ability to work effectively with people of diverse backgrounds and opinions.
WORK ENVIRONMENT
Warehouse and retail environment; extensive computer and phone work; long periods of standing, walking, bending, stooping, kneeling, lifting, and carrying items weighing up to 50 pounds; regular contact with partner agencies and community volunteers; periodically working extended hours as needed.
Job Type: Full-time
Pay: $15.00 per hour
Expected hours: 40 per week
Benefits:
  • Medical Insurance at first of month, following sixtieth day on the job
  • Direct Care Physician access, free of charge if employee elects SHSG medical coverage or has medical coverage
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid time off
    • Sixteen hours provided at the sixty day mark
    • Forty hours provided at one year anniversary
  • Paid holidays at the sixty day mark
  • 401(k)

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