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Marketplace Operations Director Jobs (NOW HIRING)

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Director of Amazon

We're looking for a Director of Amazon to lead one of our most important revenue channels. You'll ... Own Marketplace Operations Oversee the operational excellence of the Amazon business, including:

Dorsia

Senior Vice President of Marketplace

Miami, FL · On-site

... for operational excellence across the full member lifecycle, from onboarding through ongoing ... direct ownership of supply and demand functions. • Deep fluency in marketplace economics ...

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Marketplace Operations Director information

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$34K

$107.7K

$179.5K

How much do marketplace operations director jobs pay per year?

As of Aug 7, 2026, the average yearly pay for marketplace operations director in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Marketplace Operations Director, and why are they important?

To thrive as a Marketplace Operations Director, you need expertise in e-commerce operations, data analysis, supply chain management, and a relevant degree, often supported by experience in platform-based businesses. Familiarity with marketplace management tools, ERP systems, analytics platforms, and sometimes certifications like PMP or Lean Six Sigma is typical. Outstanding leadership, strategic thinking, and communication skills set top performers apart by enabling them to drive cross-functional teams and resolve complex operational challenges. These skills are crucial for ensuring seamless marketplace performance, optimizing user experience, and scaling business operations effectively.

What does a Marketplace Operations Director do?

A Marketplace Operations Director oversees the daily operations and strategic direction of an online marketplace. Their responsibilities typically include managing vendor relationships, ensuring a seamless customer experience, optimizing processes for efficiency, and analyzing performance metrics. They work closely with teams across product, marketing, and logistics to drive growth and solve operational challenges. This role requires strong leadership, analytical skills, and a deep understanding of e-commerce platforms.

How does a Marketplace Operations Director typically collaborate with cross-functional teams to ensure a seamless marketplace experience?

A Marketplace Operations Director regularly works with product, engineering, customer support, and marketing teams to optimize marketplace processes and ensure high service standards. This collaboration may involve aligning on platform improvements, coordinating launch strategies, and resolving operational bottlenecks. The director also leads initiatives to improve seller onboarding, transaction efficiency, and customer satisfaction, often organizing regular touchpoints and cross-team meetings to maintain alignment and address challenges proactively.

What is the difference between Marketplace Operations Director vs Marketplace Manager?

AspectMarketplace Operations DirectorMarketplace Manager
ResponsibilitiesOversees overall marketplace strategy, cross-functional teams, and high-level performance metricsManages daily marketplace activities, vendor relations, and product listings
Required SkillsStrategic planning, leadership, data analysis, industry knowledgeOperational management, vendor communication, customer service
Work EnvironmentSenior leadership, cross-departmental collaboration, executive settingTeam management, operational focus, direct vendor and customer interaction

The Marketplace Operations Director focuses on strategic oversight and high-level management of marketplace performance, while the Marketplace Manager handles daily operations and vendor relations. Both roles require industry knowledge and operational skills, but differ in scope and seniority.

More about Marketplace Operations Director jobs
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What are the most commonly searched types of Marketplace Operations jobs? The most popular types of Marketplace Operations jobs are:
What states have the most Marketplace Operations Director jobs? States with the most job openings for Marketplace Operations Director jobs include:
Marketplace Operations Director jobs near you

Senior Marketplace Manager

Waters Corporation

Milford, MA • On-site

Other

Re-posted yesterday

Job description

Overview
Reporting to the Director of Digital Marketing for the Waters Analytical Sciences Division, this highly visible, high-impact role, will own and accelerate the growth of the marketplace channel, positioning it as a critical lever in Waters' digital and commercial strategy. You will play a pivotal role in shaping how marketplaces drive scalable revenue, expand reach, and strengthen competitive advantage.
The ideal candidate is both strategic and execution-focused, someone who thrives in a fast-paced environment, actively managing campaigns, translating data into actionable insights, and collaborating across teams to deliver measurable business results. You will bring a passion for driving audience engagement, amplifying brand presence, and unlocking new digital revenue opportunities, while continuously optimizing performance and impact.
Responsibilities
  • Develop and execute a marketplace business plan aligned with corporate strategy, translating objectives into actionable partner-level priorities.
  • Work cross functionally to prioritize marketplace business operations end to end, including order to cash, fulfillment, and customer satisfaction.
  • Identify performance risks and growth opportunities, implementing corrective actions to deliver sustained revenue, growth, and net new customer engagement.
  • Own marketplace strategy across multiple partners and regions
  • Define and deliver marketplace strategy aligned with commercial objectives and growth targets.
  • Establish and maintain governance, policies and processes for marketplace operations, assortment strategy, and marketplace engagement.
  • Establish and maintain senior level marketplace partner relationships,
  • Translate marketplace data into commercial strategy, account insights, and migration plans

Qualifications
  • Bachelors degree in marketing, Business, or related field required
  • 8-12+ years experience in digital commerce, marketplaces, or channel management
  • Proven experience balancing growth, margin, and channel conflict
  • Strong communication & organizational skills
  • Excellent presentation skills
  • Experience operating in global or multi-division environments strongly preferred
  • Ability to travel domestically and internationally (up to 25%)

Company Description
Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.
Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.

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