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Marine Terminal Operations Manager Jobs in Washington

Pitt Ohio

HR Business Partner

Glen Burnie, MD

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Responsibilities In partnership with terminal management, respond to and address employee relations ... operations with the new hire orientation Audit HR processes and procedures across terminal ...

Wabtec

Operations Plant Manager

Germantown, MD

  • Medical

  • Retirement

A minimum of 5 years of experience in a Plant Management role and/or large Operations Supervisory ... Whether it's freight, transit, ports, logistics, mining, industrial, or marine, our expertise ...

Wabtec

Operations Plant Manager

Germantown, MD

$104K/yr

  • Medical

  • Retirement

... a Plant Management role and/or large Operations Supervisory role/or equivalent operational ... Whether it's freight, transit, ports, logistics, mining, industrial, or marine, our expertise ...

Wabtec

Operations Plant Manager

Germantown, MD · On-site

$104K/yr

  • Medical

  • Retirement

... a Plant Management role and/or large Operations Supervisory role/or equivalent operational ... Whether it's freight, transit, ports, logistics, mining, industrial, or marine, our expertise ...

Pitt Ohio

HR Business Partner

Glen Burnie, MD · On-site

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... with terminal management, respond to and address employee relations issues including ... operations with the new hire orientation • Audit HR processes and procedures across terminal ...

Pitt Ohio

HR Business Partner

Glen Burnie, MD · On-site

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Responsibilities • In partnership with terminal management, respond to and address employee ... operations with the new hire orientation • Audit HR processes and procedures across terminal ...

Focus

Warehouse / Terminal Manager - Bilingual

Columbia, MD · On-site

$75K - $80K/yr

  • Dental

  • Vision

  • PTO

Guide and direct hourly associates to meet or exceed operational goals. Monitor performance and ... The Terminal Manager role may involve physical activities such as walking, standing, and ...

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Marine Terminal Operations Manager information

What is the difference between Marine Terminal Operations Manager vs Marine Terminal Supervisor?

AspectMarine Terminal Operations ManagerMarine Terminal Supervisor
ResponsibilitiesOversees entire terminal operations, manages staff, coordinates logistics, ensures safety and complianceSupervises daily activities of terminal staff, monitors operations, enforces safety protocols
CredentialsBachelor's degree in logistics, transportation, or related field; relevant certificationsHigh school diploma or equivalent; experience in terminal operations
Work EnvironmentOffice-based with on-site oversight, coordination with multiple departmentsOn-site supervision of terminal activities, direct staff management
Industry UsageCommonly used in shipping, logistics, and port authoritiesUsed within terminal teams for operational oversight

The Marine Terminal Operations Manager holds a broader, strategic role overseeing entire terminal functions, while the Marine Terminal Supervisor focuses on daily operational supervision. Both roles require safety knowledge and industry experience, but the manager typically has more responsibilities and higher-level credentials.

What are some common challenges faced by marine terminal operations managers, and how can they be addressed?

Marine Terminal Operations Managers often encounter challenges such as coordinating complex logistics, managing tight vessel schedules, and ensuring compliance with safety and environmental regulations. Balancing the demands of multiple stakeholders—shipping lines, port authorities, and labor unions—can also be demanding. To address these challenges, successful managers prioritize strong communication, utilize advanced terminal management systems, and foster a collaborative team environment to streamline operations and quickly resolve issues as they arise.

What are the key skills and qualifications needed to thrive as a marine terminal operations manager?

To thrive as a Marine Terminal Operations Manager, you need expertise in logistics, port operations, safety regulations, and typically a bachelor's degree in maritime, logistics, or business-related fields. Familiarity with terminal operating systems (TOS), cargo management software, and relevant safety certifications like OSHA are commonly required. Leadership, problem-solving, and strong communication skills are crucial for coordinating teams and ensuring efficient operations. These skills and qualifications are vital for maintaining safety, optimizing workflow, and meeting commercial and regulatory demands in a complex port environment.

What does a marine terminal operations manager do?

A Marine Terminal Operations Manager oversees the daily operations of a marine terminal, ensuring the efficient movement of cargo and vessels. They are responsible for coordinating staff, managing logistics, implementing safety protocols, and maintaining compliance with regulations. Their role also involves optimizing terminal productivity, troubleshooting operational issues, and communicating with shipping lines, port authorities, and other stakeholders to ensure smooth terminal functions.

What are the most commonly searched types of Marine Terminal Operations jobs in Washington?

The most popular types of Marine Terminal Operations jobs in Washington are:

What are popular job titles related to Marine Terminal Operations Manager jobs in Washington?

For Marine Terminal Operations Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Marine Terminal Operations Manager jobs in Washington look for?

The top searched job categories for Marine Terminal Operations Manager jobs in Washington are:

What cities in Washington are hiring for Marine Terminal Operations Manager jobs?

Cities in Washington with the most Marine Terminal Operations Manager job openings:

Marine Terminal Operations Manager jobs near you
Infographic showing various Marine Terminal Operations Manager job openings in Washington as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Call Center Operations / Shift Lead

Struction Solutions

Quantico, VA • On-site

Other

Re-posted 23 days ago

Job description

Call Center Operations Supervisor

Struction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services. This program supports wounded, ill, and injured Marines, Sailors attached or formerly attached to Marine units, veterans, and their family members through call center operations, outreach, resource referral, and non-medical case management. Positions are contingent upon contract award and final customer approval.

The Call Center Operations Supervisor leads a shift or operational team supporting WWCC live-answer operations, outreach execution, social media monitoring, quality control, escalation, and documentation discipline. The Supervisor ensures CCRs and related support staff meet operational standards and provides immediate coaching when performance, documentation, or service quality issues arise.

Key responsibilities include:

  • Supervise CCRs and/or outreach personnel during assigned shifts.
  • Maintain live-answer discipline, call coverage, escalation, and queue awareness.
  • Monitor call handling, documentation quality, outreach attempts, and social media engagement timeliness.
  • Support daily shift handoff, staffing coverage, schedule adherence, and absence replacement.
  • Review call records and support QA sampling, coaching, and corrective action.
  • Escalate urgent or high-risk situations under mandatory reporting and program protocols.
  • Support monthly metrics collection and performance reporting by location and FTE.

Minimum qualifications include:

  • High school diploma or equivalent required; associate or bachelor's degree preferred.
  • At least three years of call center, customer service, veteran support, case management, or contact center operations experience.
  • At least one year of supervisory, team lead, shift lead, or quality oversight experience.
  • Experience using CRM, case management, call management, or Microsoft 365 collaboration tools.
  • U.S. work authorization required; U.S. citizenship may be required for Government system access.
  • Ability to complete background/security processing and obtain/maintain CAC/MCEN access as required.
  • Ability to complete Privacy Act, HIPAA, information security, and program-specific training.
  • Strong written documentation skills; all contacts and actions must be accurately documented in Government systems such as MCWIITS.
  • Commitment to confidentiality, professionalism, mandatory reporting requirements, and respect for Marine Corps culture.

Preferred qualifications include:

  • Military, veteran, military spouse, or Marine Corps culture experience.
  • Experience in 24/7 operations, healthcare access, crisis support, veteran benefits, military family programs, or Government contract environments.
  • Knowledge of HIPAA, Privacy Act, PII, CUI, or DoD information security requirements.

Location:

  • Contractor Facility, Government Facility, Hybrid

Apply