ZipRecruiter

Log In

1

Manufacturing Customer Service Rep Jobs in Texas

SFI

Be Seen First

Logistics Customer Service Representative

Dallas, TX · On-site

$18.50 - $19.50/hr

Logistics Customer Service Representative We are currently hiring Customer Service Representative ... Pervious experience in manufacturing or warehouse work is preferred but not required . * Phone ...

Sonepar

Customer Service Representative

Irving, TX · On-site

$15.25 - $21/hr

External -- Customers, vendors, manufacturers' representatives, and other suppliers. Internal - Summit's warehouse and counter sales associates,Account Managers, Operations Manager and Service Center ...

Ingersoll Rand

Customer Service Representative

Austin, TX · On-site

$15.75 - $21.50/hr

Customer Service Representative BH Job ID: BH-4451 SF Job Req ID: Bilingual Spanish/English ... Experience in manufacturing, warehouse, or industrial environments * CRM experience (Salesforce or ...

AlphaGraphics

Customer Service Representative

Dallas, TX · On-site

$15 - $18/hr

Retail Customer Service Representative (CSR) Our tight-knit team in AlphaGraphics - US784 is actively seeking a Retail Customer Service Representative (CSR) to join us full time. The Customer Service ...

DXP

Customer Service Representative

Houston, TX

$15.25 - $20.75/hr

Under the direction of the Customer Service Manager, the Customer Service Representative will ... fastener or custom manufacturing knowledge * Excellent communication skills * Should be ...

Ingersoll Rand

Customer Service Representative

Lockhart, TX · On-site

$14.75 - $20/hr

... manufacturing, infrastructure, and more. Across the globe, we're driving growth with an ... Customer service representatives are responsible for preparing precise and accurate quotes and ...

Ingersoll Rand

Customer Service Representative

Buda, TX · On-site

$15 - $20.50/hr

Customer Service Representative Ingersoll Rand is an equal opportunity employer. All qualified ... manufacturing, infrastructure, and more. Across the globe, we're driving growth with an ...

previous pagenext page

Showing results 21-40

All JobsManufacturing Customer Service Rep JobsManufacturing Customer Service Rep Jobs in Texas

Manufacturing Customer Service Rep information

What is a manufacturing customer service rep?

A Manufacturing Customer Service Rep serves as the main point of contact between customers and a manufacturing company. They handle inquiries about products, orders, lead times, and logistics while ensuring customer satisfaction. Their responsibilities include processing orders, coordinating with production and shipping teams, and resolving any issues that arise. Strong communication, problem-solving, and attention to detail are key skills in this role.

What are the typical daily responsibilities of a manufacturing customer service rep?

As a Manufacturing Customer Service Rep, your day will often involve processing customer orders, answering product or order status inquiries, and coordinating with production and shipping teams to ensure timely delivery. You will frequently troubleshoot issues, update customers on their order progress, and resolve any discrepancies or complaints. Collaboration with colleagues in sales, logistics, and production is common as you work together to meet customer needs. This role is fast-paced and requires strong organizational skills to manage multiple accounts and tasks simultaneously, giving you valuable experience in supply chain and client relationship management.

What are the key skills and qualifications needed to thrive in a manufacturing customer service rep position?

To thrive as a Manufacturing Customer Service Rep, you need a solid understanding of manufacturing processes, product knowledge, and strong communication skills, usually supported by a high school diploma or associate degree. Familiarity with ERP systems, order management software, and CRM tools is commonly required, along with basic proficiency in Microsoft Office. Standout candidates excel in problem-solving, adaptability, and building rapport with both customers and internal teams. These skills are crucial for efficiently resolving customer inquiries and ensuring a smooth flow of information between production, sales, and clients.

What are popular job titles related to Manufacturing Customer Service Rep jobs in Texas?

For Manufacturing Customer Service Rep jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Manufacturing Customer Service Rep jobs in Texas look for?

The top searched job categories for Manufacturing Customer Service Rep jobs in Texas are:

What cities in Texas are hiring for Manufacturing Customer Service Rep jobs?

Cities in Texas with the most Manufacturing Customer Service Rep job openings:

Manufacturing Customer Service Rep jobs near you
Infographic showing various Manufacturing Customer Service Rep job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Representative- CSR

FaithCo Enterprises

Lindale, TX • On-site

$15/hr

Other

Re-posted 2 days ago

Job description

Customer Service Representative

Faithco is a growing home services company committed to providing dependable service and a positive customer experience. We are looking for a friendly, professional, and dependable Customer Service Representative to join our office team.

This is a full-time, in-office position. As one of the first points of contact for our customers, the Customer Service Representative plays an important role in ensuring every caller feels heard, helped, and confident in choosing Faithco for their home service needs.

Position Responsibilities

The Customer Service Representative will be responsible for:

  • Answering and managing incoming calls through a multi-line phone system
  • Providing friendly, professional, and helpful customer service
  • Listening carefully to customer concerns and gathering accurate information
  • Scheduling service appointments based on availability and company procedures
  • Entering and updating customer information in ServiceTitan
  • Maintaining detailed and accurate notes on customer accounts
  • Explaining Faithco's services and answering general customer questions
  • Identifying opportunities to offer available services, maintenance plans, or other solutions that may benefit the customer
  • Making a limited number of outbound calls for follow-ups, customer outreach, appointment needs, and service opportunities
  • Assisting with general office and administrative responsibilities
  • Supporting a positive customer experience from the first phone call through appointment scheduling
Qualifications

The ideal candidate will:

  • Have previous customer service, call center, receptionist, sales, or office experience
  • Be comfortable answering multiple incoming calls through a multi-line phone system
  • Have strong communication and active-listening skills
  • Be confident speaking with customers by phone
  • Be comfortable with a small amount of sales and outbound calling
  • Be able to explain services clearly without using high-pressure sales tactics
  • Remain calm, patient, and professional when assisting customers
  • Be organized, dependable, and detail-oriented
  • Have strong computer and data-entry skills
  • Be able to manage multiple tasks and changing priorities
  • Work well independently and as part of a small office team
  • Be comfortable working in a fast-paced home services environment
Preferred Experience

Previous experience in the HVAC, plumbing, electrical, or home services industry is preferred, but Faithco is willing to train the right person who has a strong work ethic, excellent communication skills, and a willingness to learn.

  • Previous experience using ServiceTitan software
  • Experience with a multi-line phone system
  • Experience scheduling service appointments
  • Customer service or inside-sales experience in a service-based business
Position Details
  • Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.
  • Compensation: Starting at $15.00 per hour, depending on experience
  • Location: 18601 Highway 69 N, Lindale, Texas 75771
  • Position Type: Full-time, in-office

Join the Faithco Team

We are looking for someone who enjoys helping people and understands that a positive customer experience begins with the first phone call. The right candidate will be dependable, welcoming, team-oriented, and able to balance excellent customer care with confidently discussing the services Faithco provides.

To apply, please submit your resume and contact information through this job posting.

Apply