BH Management Link: -Lake-Apartments-BH/Service-Manager_JR115731 Who We Are BH Management, LLC is a people-first multifamily owner and operator that grew from a small startup into one of the nation ...
BH Management Link: -Lake-Apartments-BH/Service-Manager_JR115731 Who We Are BH Management, LLC is a people-first multifamily owner and operator that grew from a small startup into one of the nation ...
BH Management Link: -Lake-Apartments-BH/Service-Manager_JR115731 Who We Are BH Management, LLC is a people-first multifamily owner and operator that grew from a small startup into one of the nation ...
BH Management Link: -Lake-Apartments-BH/Service-Manager_JR115731 Who We Are BH Management, LLC is a people-first multifamily owner and operator that grew from a small startup into one of the nation ...
BH Management Link: -Lake-Apartments-BH/Service-Manager_JR115731 Who We Are BH Management, LLC is a people-first multifamily owner and operator that grew from a small startup into one of the nation ...
BH Management Link: -Lake-Apartments-BH/Service-Manager_JR115731 Who We Are BH Management, LLC is a people-first multifamily owner and operator that grew from a small startup into one of the nation ...
Shift Manager
Kansas City, KS · On-site
$14.25 - $18/hr
Your responsibilities include everything from mentoring team members to managing all front and back of house operations to designing the ultimate customer experience. You are a quick thinker, a ...
Shift Manager
Kansas City, KS · On-site
$14.25 - $18/hr
Your responsibilities include everything from mentoring team members to managing all front and back of house operations to designing the ultimate customer experience. You are a quick thinker, a ...
Shift Manager
Leawood, KS · On-site
$14.50 - $18.50/hr
Your responsibilities include everything from mentoring team members to managing all front and back of house operations to designing the ultimate customer experience. You are a quick thinker, a ...
Shift Manager
Leawood, KS · On-site
$14.50 - $18.50/hr
Your responsibilities include everything from mentoring team members to managing all front and back of house operations to designing the ultimate customer experience. You are a quick thinker, a ...
Shift Manager
Kansas City, MO · On-site
$14.50 - $18.50/hr
Your responsibilities include everything from mentoring team members to managing all front and back of house operations to designing the ultimate customer experience. You are a quick thinker, a ...
Shift Manager
Kansas City, MO · On-site
$14.50 - $18.50/hr
Your responsibilities include everything from mentoring team members to managing all front and back of house operations to designing the ultimate customer experience. You are a quick thinker, a ...
Shift Manager
Kansas City, MO · On-site
$14.50 - $18.50/hr
Your responsibilities include everything from mentoring team members to managing all front and back of house operations to designing the ultimate customer experience. You are a quick thinker, a ...
Shift Manager
Kansas City, MO · On-site
$14.50 - $18.50/hr
Your responsibilities include everything from mentoring team members to managing all front and back of house operations to designing the ultimate customer experience. You are a quick thinker, a ...
Assistant Manager
Leawood, KS · On-site
Your responsibilities include everything from mentoring team members to managing all front and back of house operations to delivering the ultimate customer experience. You are a quick thinker, a ...
Assistant Manager
Leawood, KS · On-site
Your responsibilities include everything from mentoring team members to managing all front and back of house operations to delivering the ultimate customer experience. You are a quick thinker, a ...
Assistant Manager
Kansas City, MO · On-site
Your responsibilities include everything from mentoring team members to managing all front and back of house operations to delivering the ultimate customer experience. You are a quick thinker, a ...
Assistant Manager
Kansas City, MO · On-site
Your responsibilities include everything from mentoring team members to managing all front and back of house operations to delivering the ultimate customer experience. You are a quick thinker, a ...
Assistant Manager
Kansas City, KS · On-site
Your responsibilities include everything from mentoring team members to managing all front and back of house operations to delivering the ultimate customer experience. You are a quick thinker, a ...
Assistant Manager
Kansas City, KS · On-site
Your responsibilities include everything from mentoring team members to managing all front and back of house operations to delivering the ultimate customer experience. You are a quick thinker, a ...
Assistant Manager
Kansas City, MO · On-site
Your responsibilities include everything from mentoring team members to managing all front and back of house operations to delivering the ultimate customer experience. You are a quick thinker, a ...
Assistant Manager
Kansas City, MO · On-site
Your responsibilities include everything from mentoring team members to managing all front and back of house operations to delivering the ultimate customer experience. You are a quick thinker, a ...
Community Manager
Lawrence, KS · On-site
Medical
Dental
Vision
Life
Retirement
PTO
In this management role, you will be responsible for establishing and maintaining business and being the face of our community! Responsibilities: * AP/AR * Rent collections * Interacting with ...
Community Manager
Lawrence, KS · On-site
Medical
Dental
Vision
Life
Retirement
PTO
In this management role, you will be responsible for establishing and maintaining business and being the face of our community! Responsibilities: * AP/AR * Rent collections * Interacting with ...
Community Manager
Lawrence, KS · On-site
Medical
Dental
Vision
Life
Retirement
PTO
In this management role, you will be responsible for establishing and maintaining business and being the face of our community! Responsibilities: * AP/AR * Rent collections * Interacting with ...
Community Manager
Lawrence, KS · On-site
Medical
Dental
Vision
Life
Retirement
PTO
In this management role, you will be responsible for establishing and maintaining business and being the face of our community! Responsibilities: * AP/AR * Rent collections * Interacting with ...
Service Manager
Kansas City, MO · On-site
$30 - $34/hr
Medical
Dental
Vision
Life
Retirement
PTO
Lead and manage all maintenance operations across at least 1 apartment community ensuring consistent service standards and resident satisfaction * Supervise, schedule, and prioritize daily ...
Service Manager
Kansas City, MO · On-site
$30 - $34/hr
Medical
Dental
Vision
Life
Retirement
PTO
Lead and manage all maintenance operations across at least 1 apartment community ensuring consistent service standards and resident satisfaction * Supervise, schedule, and prioritize daily ...
Property Manager
Kansas City, MO · On-site
Position Overview Newbury Living is seeking a driven, results-oriented Property Manager to lead a 216-unit market-rate community. This role is built for a leader who knows how to drive occupancy ...
Property Manager
Kansas City, MO · On-site
Position Overview Newbury Living is seeking a driven, results-oriented Property Manager to lead a 216-unit market-rate community. This role is built for a leader who knows how to drive occupancy ...
The Property Manager plays an important role in tenant-landlord relationships and in improvement of the apartments and building. ESSENTIAL FUNCTIONS GENERAL Provide support to staff to encourage team ...
Quick apply
The Property Manager plays an important role in tenant-landlord relationships and in improvement of the apartments and building. ESSENTIAL FUNCTIONS GENERAL Provide support to staff to encourage team ...
Housekeeping Manager
Leawood, KS · On-site
$20 - $24/hr
Medical
Dental
Vision
Life
Retirement
PTO
The Housekeeping Manager is responsible for planning, organizing, and developing of the overall operation of the housekeeping department in accordance with federal, state, and local standards and ...
Housekeeping Manager
Leawood, KS · On-site
$20 - $24/hr
Medical
Dental
Vision
Life
Retirement
PTO
The Housekeeping Manager is responsible for planning, organizing, and developing of the overall operation of the housekeeping department in accordance with federal, state, and local standards and ...
Property Manager
Kansas City, KS · On-site
$70K - $75K/yr
A Property Manager is responsible for overseeing the daily operations and management of a single property. This role involves ensuring the property is well-maintained, managing tenant relations ...
Quick apply
Property Manager
Kansas City, KS · On-site
$70K - $75K/yr
A Property Manager is responsible for overseeing the daily operations and management of a single property. This role involves ensuring the property is well-maintained, managing tenant relations ...
Hotel Front Desk Manager / Guest Services Manager
Overland Park, KS · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Guest Service Manager Are you a hospitality professional with a passion for providing exceptional guest experiences? Do you possess strong leadership and communication skills? We're seeking a Guest ...
Hotel Front Desk Manager / Guest Services Manager
Overland Park, KS · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Guest Service Manager Are you a hospitality professional with a passion for providing exceptional guest experiences? Do you possess strong leadership and communication skills? We're seeking a Guest ...
Housekeeping Manager
Leawood, KS · On-site
Medical
Dental
Vision
Life
Retirement
PTO
The Housekeeping Manager is responsible for planning, organizing, and developing of the overall operation of the housekeeping department in accordance with federal, state, and local standards and ...
Housekeeping Manager
Leawood, KS · On-site
Medical
Dental
Vision
Life
Retirement
PTO
The Housekeeping Manager is responsible for planning, organizing, and developing of the overall operation of the housekeeping department in accordance with federal, state, and local standards and ...
Manager information
What are the key skills and qualifications needed to thrive as a manager, and why are they important?
What is the difference between Manager vs Supervisor?
| Aspect | Manager | Supervisor |
|---|---|---|
| Required Credentials | Bachelor's degree often preferred; management experience | High school diploma or equivalent; on-the-job training |
| Work Environment | Strategic planning, team leadership, decision-making | Overseeing daily operations, direct staff supervision |
| Employer & Industry Usage | Used across industries for leadership roles | Common in retail, manufacturing, and service sectors |
| Search & Comparison Intent | Looking for leadership roles with strategic responsibilities | Seeking roles focused on daily team oversight |
The main difference between a Manager and a Supervisor lies in their scope of responsibilities. Managers typically handle strategic planning, decision-making, and team leadership at a higher level, often requiring a degree and management experience. Supervisors focus on overseeing daily operations and directly supervising staff, often with less formal education. Both roles are essential in organizational hierarchy, but Managers generally have broader responsibilities and influence within a company.
What does a manager do?
Managers supervise a team of people; they establish goals, assign tasks, and measure progress. The specific responsibilities of someone in a management position will vary based on the company and industry they work in, but their primary responsibilities remain largely the same. Managers monitor the accomplishments of their staff, focusing on the overall goals of the department. They work with Human Resources to determine and address staffing needs, coordinate and delegate responsibilities, check employee performance, and provide additional training and direction when necessary.
What is a manager?
What are common challenges managers face when leading diverse teams, and how can they address them?

BH Management rating
7.7
Based on 18 frontline employees who took The Breakroom Quiz
90th of 202 rated real estate companies
Job description
Position: Service Manager
Type: Full Time
Location: 10415 E 43rd St, Kansas City, MO 64133
Property: Whispering Lake Apartments
Company: BH Management
Link: https://pretiumenterpriseservices.wd1.myworkdayjobs.com/livebhcareers/job/Whispering-Lake-Apartments-BH/Service-Manager_JR115731
Who We Are
BH Management, LLC is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the “Best Workplace for Women,” “Best Workplace for Millennials,” and “Best Workplaces for Diversity.” Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow.
BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where we’ve come and are ready to tackle what’s next. Come join us!
Position Summary:
The Service Manager II coordinates the work of employees who repair and maintain buildings/facilities. Prepares work schedules, assigns work, and oversees the work product. May be involved in new construction or modification of existing properties. Performs a variety of complicated tasks. Responsible for maintaining adequate inventory of supplies for repairs and monthly maintenance budget monitoring. Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner.
Essential Job Functions:
- Using independent judgment, completes maintenance employee schedules and communicates assignments to maintenance staff. Participates in the site staffing needs with the Community Manager. Assesses training needs of employees, provides input for needed training programs, coordinates and schedules appropriate training.
- Responsible for safety and skill training for all maintenance employees. May assist with completing written property safety audits.
- Responsible for daily property and grounds inspection to look for needed maintenance and liability hazards. Ensure all repairs / replacements are assigned and completed within company standards, including interior / exterior rehabilitation and construction projects. Assists with monitoring of resident satisfaction and ensures follow up on the results by property maintenance staff.
- Understands and complies with Occupational Safety & Health Administration (OSHA) and all other safety requirements. Knowledge of federal, state, and local code and internal policies, initiatives and systems regarding maintenance.
- Employs the knowledge of mechanical methods, practices, and tools in the inspection and repair of faults in a range of mechanical equipment/components. Inspects, maintains, installs, repairs, replaces, and cleans equipment. Includes sourcing and installing new equipment.
- Assist in ensuring that established preventive maintenance programs are implemented, followed and documented per BH program guidelines.
- Has a complete understanding and working knowledge of the company’s policies and procedures, and ensures team's understanding and compliance.
- Responsible for the maintenance and security of all property-issued tools.
- Shares on-call responsibilities, including inclement weather conditions, with the maintenance team. Responds to resident request per company standards.
- Other duties as assigned.
Minimum Qualifications/Skills:
- Minimum of five or more years of progressive maintenance and safety experience.
- Advanced computer skills and industry specific technology to coordinate and help respond to resident/management requests for the property.
- Regularly performs manual, task-oriented work independently and prioritize tasks. Assigning tasks to large team.
- High School diploma – preferred.
- Required Certifications: EPA section 608 Type I – Appliance, Type II – HVAC or Universal, Certified Pool Operator where required by local jurisdiction.
- Working knowledge of appliance repairs.
- Working knowledge of HVAC repairs.
- Required to provide own (industry specific) hand tools.
Work Schedule: Monday-Friday (work schedule may vary). Some overtime may be required and ability to work extended hours including “on-call” and/or participate in a rotating “on-call” schedule as needed to meet business needs.
Physical Requirements/Environment: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Lifting up to 50 pounds.
- Full range of motion with upper and lower body. Continual movement including, but not limited to: standing, walking, bending, stooping, crawling, and climbing stairs.
- Ability to work with both hands for frequent grasping and manipulation.
- Push or pull items and reaching overhead.
- Operation of a motor vehicle onsite, if applicable.
- Exposure to all weather conditions.
Pay Range:
$27.59 - $41.39
BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.
Company Description
We’re here to do big things – and we’re going for it.
We’re on a mission to create spaces where people live and thrive. We don’t stop at good enough because we believe boundaries are meant to be pushed. It’s hard work and we’re here for it. Turning impossible into already done.
OUR VISION
Shaping a smarter way to live, invest, manage, and grow.
It’s about improving people’s lives and livelihood, which is why we’re never satisfied with the status quo. We strive, so you can thrive.
OUR VALUES
Weaving the fabric of our culture.
What BH Management employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About BH Management Services
Sourced by ZipRecruiter
We’re here to do big things – and we’re going for it. We’re on a mission to create spaces where people live and thrive. We don’t stop at good enough because we believe boundaries are meant to be pushed. It’s hard work and we’re here for it. Turning impossible into already done. It’s about improving people’s lives and livelihood, which is why we’re never satisfied with the status quo. We strive, so you can thrive.
Industry
Real estate
Company size
1,001 - 5,000 Employees
Headquarters location
Des Moines, IA, US
Year founded
1993