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Manager Workday Support Analyst Jobs in Tennessee

As a Support Analyst I, you'll be on the front lines of helping employees stay productive ... managing user access. You'll help deploy and test new tools, keep accurate inventory and ...

New

Support Analyst

Oak Ridge, TN · On-site

$54K - $90K/yr

As a Support Analyst I, you'll be on the front lines of helping employees stay productive ... managing user access. You'll help deploy and test new tools, keep accurate inventory and ...

Manage and support Workday integrations with internal and external systems such as payroll ... Strong analytical and problem-solving skills. * Exceptional attention to detail and commitment to ...

Manage and support Workday integrations with internal and external systems such as payroll ... Strong analytical and problem-solving skills. * Exceptional attention to detail and commitment to ...

$88K - $105K/yr

We are seeking a detail-oriented IT Project Manager to support operational governance, SOX-related ... experience in Workday (HR + Finance). This role is primarily client-side and focuses on ...

Senior Technical Support Analyst Location: Nashville, TN/ Hybrid Status: Full Time Days: Monday ... Accurately document incidents, requests, and resolutions in the IT service management system

Digital Support Analyst

Parsons, TN · On-site

$20.80 - $29.80/hr

SHAZAM is looking for a Digital Support Analyst to join our team. In this role, you will be ... Adept at utilizing a CRM solution to log and track client inquiries and knowledge of Salesforce ...

Description Senior Technical Support Analyst Location: Nashville, TN/ Hybrid Status: Full Time Days ... Accurately document incidents, requests, and resolutions in the IT service management system

... IT managed services, technical staffing, strategic IT consulting, and advisory services to ... CereCore is seeking a Client Support Analyst to join our team in Nashville, TN. Responsibilities:

Software Support Analyst I REPORTS TO: Team Lead JOB LOCATION: Piney Flats, TN TRAVEL: 5-10% travel ... Build and maintain effective relationships with team members, management, in-house software ...

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Manager Workday Support Analyst information

What are the primary challenges a Manager Workday Support Analyst faces when leading a team during major system updates or releases?

As a Manager Workday Support Analyst, one of the main challenges during major system updates or releases is coordinating team efforts to ensure minimal disruption to business operations. This involves overseeing thorough testing, providing timely communication to stakeholders, and quickly addressing any issues that arise post-release. Balancing ongoing support ticket management with the added workload of upgrade-related troubleshooting requires strong organizational and leadership skills. Additionally, fostering collaboration between functional and technical teams is crucial to resolve complex issues efficiently.

What is the difference between Manager Workday Support Analyst vs Workday Support Analyst?

AspectManager Workday Support AnalystWorkday Support Analyst
CertificationsWorkday certifications, support experienceWorkday certifications, support experience
Work EnvironmentLeads support teams, manages escalationsProvides support, troubleshooting, user assistance
Employer & Industry UsageUsed in HR and finance departments, often in larger organizationsCommon in HRIS teams across industries
Search & Comparison IntentUnderstanding managerial support roles in WorkdayEntry to mid-level support roles in Workday

The main difference between a Manager Workday Support Analyst and a Workday Support Analyst lies in their responsibilities. The Manager oversees support teams, manages escalations, and ensures support quality, while the Support Analyst focuses on troubleshooting, user assistance, and issue resolution. Both roles require Workday certifications and support experience, but the managerial position involves leadership and strategic oversight, often in larger organizations.

What is a Manager Workday Support Analyst?

A Manager Workday Support Analyst is a professional responsible for overseeing a team that provides support and troubleshooting for Workday, a cloud-based human resources and financial management software. They manage daily operations, resolve complex issues, and ensure system functionality aligns with business needs. This role often involves collaborating with IT, HR, and other departments to optimize Workday processes, implement system updates, and provide training or guidance to users. Strong analytical, leadership, and communication skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a Manager Workday Support Analyst, and why are they important?

To thrive as a Manager Workday Support Analyst, you need strong expertise in HRIS systems (especially Workday), analytical problem-solving abilities, and a background in business administration or information systems. Familiarity with Workday modules, reporting tools, integrations, and certifications like Workday Pro are typically required. Outstanding leadership, communication, and stakeholder management skills set top candidates apart in this role. These abilities are critical for ensuring seamless system operations, effective team oversight, and successful support of HR processes and business objectives.
What are the most commonly searched types of Workday Support Analyst jobs in Tennessee? The most popular types of Workday Support Analyst jobs in Tennessee are:
What are popular job titles related to Manager Workday Support Analyst jobs in Tennessee? For Manager Workday Support Analyst jobs in Tennessee, the most frequently searched job titles are:
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Workday Financials Consultant (Procure to Pay)

Armaninollp

Nashville, TN

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago


Job description

At Armanino, you determine your career path. This means it's possible to pursue challenges you are passionate about, in industries you care about.

Armanino is proud to be Among the top 20 Largest Firms in the Nation and one of the Best Places to Work. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career. At Armanino, we know you don't check-out of life when you check-in at work. That's why we've created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas.

We are looking for an experienced and client-focused Workday Consultant to join our team. As a key member of the team, you will have an opportunity to wear multiple hats and help shape the vision for our Workday Financials Practice. You will be responsible for implementing Workday solutions, working directly with clients, and providing expertise in Workday functionality. Your consulting experience, in-depth knowledge of Workday, and client relationship management skills will contribute to the success of our projects. The ideal candidate has an entrepreneurial spirit with positive energy to drive results, a growth mindset, and focus on innovation.

Job Responsibilities

  • Collaborate with clients to understand their business requirements and translate them into effective Workday solutions

  • Configure and deploy Workday functionality and modules

  • Lead workshops to gather business requirements, process flows, and define system design documentation.

  • Conduct fit-gap analysis to identify personalization areas and develop solutions to address client-specific requirements.

  • Advise clients on best practices for Workday implementation and provide recommendations for system optimization.

  • Design and build Workday reports, dashboards, and analytics to meet client reporting needs.

  • Support client and data conversion teams in converting legacy data into Workday.

  • Support integration teams when it comes to mapping and testing integrations between Workday and other systems.

  • Assist in defining testing strategies, creating test scripts, and conducting system testing.

  • Provide end-user training on Workday functionality and help with change management.

  • Troubleshoot and resolve issues during the implementation and post-implementation phases.

  • Stay updated on the latest Workday releases, features, and functionality, and share knowledge with the team.

  • Contribute to the continuous improvement of internal processes, tools, and methodologies.

  • Assist in pre-sales activities, including participating in demos, proposals, and client presentations.

Requirements

  • Workday Procure to Pay Services Certification

  • Minimum 2 years of experience as a Workday consultant, with a proven record of Workday Procurement and/or Supplier Accounts implementations (2+ full lifecycle projects as a Lead/Co-lead)

  • Workday Financials configuration proficiency with measurable outcomes, including hands-on experience with all phases of Initial/Phase X/AMS deployments.

  • Ability to efficiently and effectively collaborate with cross-functional teams to ensure seamless implementations in the areas of data conversion, integrations, reporting, etc.

  • Consulting background or experience working for a consulting firm, or in a client-facing role.

  • Strong analytical and problem-solving skills to understand complex business processes and translate them into Workday solutions.

  • Knowledge of Workday security, including role-based/user-based permissions.

  • Ability to work collaboratively in a team environment and effectively manage client relationships and individual assignments.

Preferred Qualifications

  • Additional specialty certifications such as Business Assets, Inventory, or Strategic Sourcing

"Armanino" is the brand name under which Armanino LLP and Armanino Advisory LLC, independently owned entities, provide professional services in an alternative practice structure in accordance with law, regulations, and professional standards. Armanino LLP is a licensed independent CPA firm that provides attest services, and Armanino Advisory LLC and its subsidiary entities provide tax, advisory, and business consulting services. Armanino Advisory LLC and its subsidiary entities are not licensed CPA firms.

Armanino provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Armanino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Armanino expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Armanino employees to perform their job duties may result in discipline up to and including discharge.

Armanino does not accept unsolicited candidates, referrals, or resumes from any staffing agency, recruiting service, sourcing entity, or third-party paid service at any time. Any referrals, resumes, or candidates submitted to Armanino or any employee or owner of Armanino without a pre-existing agreement signed by both parties covering the submission will be considered the property of Armanino and not subject to any fees or charges. For existing agreements, a role must be approved and open to external search; otherwise, unsolicited and unapproved submittals and referrals will be considered Armanino property and free of fees. In addition, Talent Acquisition is the sole point of contact, and contacting others in our organization without Talent Acquisition's knowledge will result in termination of contract.

Certain states require us to disclose the pay range and benefits summary for job openings. For Colorado residents, the compensation range for this position: $92,220 - $106,100. For Washington residents, Illinois residents, New York residents, and Southern California residents, the compensation range for this position: $101,400 - $116,600. For Northern California residents, the compensation range for this position: $106,100 - $122,000. Compensation may vary based on skills, role, and location. Eligible employees at certain levels can participate in a discretionary long-term financial incentive plan, subject to plan participation rules.

Armanino has a robust offering of benefits, including:

  • Medical, dental, vision

  • Generous PTO plan and paid sick time

  • Flexible work arrangements

  • 401K with Profit Sharing

  • Wellness program

  • Generous parental leave

  • 11 paid holidays

For positions based in San Francisco, consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.

For Individuals who would be working within the City of Los Angeles, Armanino will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

To view our Consumer Notice at Collection for job applicants, please visit: https://www.armanino.com/terms/ccpa-employee-notice/

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