1

Manager Workday Support Analyst Jobs in Tennessee

Job Summary: The IT Support Analyst will be responsible for providing technical support and ... Manage user accounts and permissions across various systems and applications. Participate in the ...

... support across various industries. If you're seeking an exciting career with plenty of ... fit-gap analysis, as-is and to-be business process designs, conference room pilots (CRPs ...

Manage user accounts and access permissions within Active Directory, Google Workspace, and other relevant systems. * Document all support interactions in a ticketing system, ensuring accurate and ...

The Sr. Application Analyst - Workday HCM serves as a technical and functional lead for the Workday ... Support governance activities by contributing to standards, naming conventions, and change control ...

Workday Extend Senior Analyst

Nashville, TN · On-site

$68K - $89K/yr

... Capital Management and Financial functional areas, where analysis of situations or data requires an in-depth evaluation of variable factors. * Design, build, and support testing of Workday ...

Manage incidents and service requests through the ITSM platform (e.g., Atlassian/Jira) * Meet ... Prioritize support requests based on business impact and urgency. * Create, modify, and disable ...

Workday Absence & HCM Senior Analyst

Knoxville, TN · Remote

$86K - $109K/yr

Manage EIB templates and/or Mass Operations Management solutions * Support Workday release ... Execute research and analysis of best practices and solutions * Complete ad hoc projects and annual ...

Workday Absence & HCM Senior Analyst

Nashville, TN · Remote

$87K - $111K/yr

Manage EIB templates and/or Mass Operations Management solutions * Support Workday release ... Execute research and analysis of best practices and solutions * Complete ad hoc projects and annual ...

... support across various industries. If you're seeking an exciting career with plenty of ... fit-gap analysis, as-is and to-be business process designs, conference room pilots (CRPs ...

Showing results 41-60

Manager Workday Support Analyst information

What are the primary challenges a Manager Workday Support Analyst faces when leading a team during major system updates or releases?

As a Manager Workday Support Analyst, one of the main challenges during major system updates or releases is coordinating team efforts to ensure minimal disruption to business operations. This involves overseeing thorough testing, providing timely communication to stakeholders, and quickly addressing any issues that arise post-release. Balancing ongoing support ticket management with the added workload of upgrade-related troubleshooting requires strong organizational and leadership skills. Additionally, fostering collaboration between functional and technical teams is crucial to resolve complex issues efficiently.

What is the difference between Manager Workday Support Analyst vs Workday Support Analyst?

AspectManager Workday Support AnalystWorkday Support Analyst
CertificationsWorkday certifications, support experienceWorkday certifications, support experience
Work EnvironmentLeads support teams, manages escalationsProvides support, troubleshooting, user assistance
Employer & Industry UsageUsed in HR and finance departments, often in larger organizationsCommon in HRIS teams across industries
Search & Comparison IntentUnderstanding managerial support roles in WorkdayEntry to mid-level support roles in Workday

The main difference between a Manager Workday Support Analyst and a Workday Support Analyst lies in their responsibilities. The Manager oversees support teams, manages escalations, and ensures support quality, while the Support Analyst focuses on troubleshooting, user assistance, and issue resolution. Both roles require Workday certifications and support experience, but the managerial position involves leadership and strategic oversight, often in larger organizations.

What is a Manager Workday Support Analyst?

A Manager Workday Support Analyst is a professional responsible for overseeing a team that provides support and troubleshooting for Workday, a cloud-based human resources and financial management software. They manage daily operations, resolve complex issues, and ensure system functionality aligns with business needs. This role often involves collaborating with IT, HR, and other departments to optimize Workday processes, implement system updates, and provide training or guidance to users. Strong analytical, leadership, and communication skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a Manager Workday Support Analyst?

To thrive as a Manager Workday Support Analyst, you need strong expertise in HRIS systems (especially Workday), analytical problem-solving abilities, and a background in business administration or information systems. Familiarity with Workday modules, reporting tools, integrations, and certifications like Workday Pro are typically required. Outstanding leadership, communication, and stakeholder management skills set top candidates apart in this role. These abilities are critical for ensuring seamless system operations, effective team oversight, and successful support of HR processes and business objectives.

What are the most commonly searched types of Workday Support Analyst jobs in Tennessee?

The most popular types of Workday Support Analyst jobs in Tennessee are:

What are popular job titles related to Manager Workday Support Analyst jobs in Tennessee?

For Manager Workday Support Analyst jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Manager Workday Support Analyst jobs in Tennessee look for?

The top searched job categories for Manager Workday Support Analyst jobs in Tennessee are:

What cities in Tennessee are hiring for Manager Workday Support Analyst jobs?

Cities in Tennessee with the most Manager Workday Support Analyst job openings:

IT Support Analyst II

HCTec

Brentwood, TN • On-site

Full-time

Re-posted 27 days ago


HCTec rating

7.2

Company rating: 7.2 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

137th of 224 rated it services


Job description

Job Summary:

The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal candidate will have a strong technical background, excellent problem-solving abilities, excellent communication abilities, and the ability to communicate technical information to non-technical users.

To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation.

Key Responsibilities:

Provide remote and on-site technical support and assistance to end-users for hardware, software, and network-related issues.

Answer and respond to and resolve help desk requests in a timely manner.

Analyze and troubleshoot complex technical problems and provide effective solutions.

Install, configure, and troubleshoot computer hardware and software, printers, and other peripherals.

Perform routine maintenance on computer systems, such as backups and software updates.

Manage user accounts and permissions across various systems and applications.

Participate in the development and implementation of IT policies and procedures.

Document and maintain a knowledge base of common issues and solutions.

Assist with the testing and implementation of new software and hardware.

24/7 On-Call IT Support rotation.

Travel to client locations in the local area.

Qualifications:

2+ years of experience in IT support or related role.

Strong technical skills in Windows and/or Mac operating systems, Microsoft Office, Active Directory, and network technologies.

Experience with server administration and virtualization technologies.

Excellent written and verbal communication skills.

Ability to work independently and in a team environment.

Strong problem-solving and analytical skills.

Relevant certifications such as A+, Network+, ITIL, MCSA, CCNA, or ITIL are a plus.

Bachelor's or Associate degree in Computer Science, Information Technology, or related field a plus.


What HCTec employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom