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Manager Workday Support Analyst Jobs in Delaware

Senior Business Analyst

Dover, DE ยท On-site

$73K - $94K/yr

... resource supporting the ERP Financial Management System (FMS) Modernization initiative. This ... Analyze current-state PeopleSoft processes and design future-state Workday solutions, identifying ...

Senior Business Analyst

Dover, DE ยท On-site

$73K - $94K/yr

... years supporting ERP Finance or ERP implementations * Hands-on experience with Workday and/or ... Management, and GL * Proven ability to gather, translate, and communicate complex business ...

Senior Business Analyst

Dover, DE ยท On-site

$114.62/hr

... supporting the ERP Financial Management System (FMS) Modernization initiative. What You'll Do ... Analyze currentโ€‘state PeopleSoft processes and design futureโ€‘state Workday solutions ...

Senior Business Analyst

Dover, DE ยท Hybrid

$92K - $119K/yr

Senior Business Analyst Req number: R8222 Employment type: Full time Worksite flexibility: Hybrid ... Asset Management Preferred: * Experience supporting PeopleSoft-to-Workday transformations.

Senior Financials ERP Business Analyst

Dover, DE ยท On-site

$92K - $119K/yr

... primary business analysis resource supporting an ERP Financial Management System (FMS ... state Workday solutions, identifying gaps, opportunities, and risks. โ€ข Develop and maintain ...

PeopleSoft to Workday migration/implementation experience is highly desired *The ideal candidate ... resource supporting the ERP Financial Management System (FMS) Modernization initiative. This ...

Senior Financials ERP Business Analyst Req number: R8222 Employment type: Full time Worksite ... Asset Management Preferred: * Experience supporting PeopleSoft-to-Workday transformations

Client Support Desk Analyst

Dover, DE ยท On-site

$60K - $75K/yr

You will be the "Face of defi SOLUTIONS" in supporting and providing analysis to our clients, who ... Efficiently manage assigned cases and prioritize workload to meet Internal and client SLAs

Business Analyst

Wilmington, DE ยท On-site

$70K - $80K/yr

Ability to manage multiple tasks and work effectively in a fast-paced environment. Details: This ... Workday OR SAP etc. The ideal candidate will have: Previous experience working in Enterprise ...

Showing results 21-40

Manager Workday Support Analyst information

What are the primary challenges a Manager Workday Support Analyst faces when leading a team during major system updates or releases?

As a Manager Workday Support Analyst, one of the main challenges during major system updates or releases is coordinating team efforts to ensure minimal disruption to business operations. This involves overseeing thorough testing, providing timely communication to stakeholders, and quickly addressing any issues that arise post-release. Balancing ongoing support ticket management with the added workload of upgrade-related troubleshooting requires strong organizational and leadership skills. Additionally, fostering collaboration between functional and technical teams is crucial to resolve complex issues efficiently.

What is the difference between Manager Workday Support Analyst vs Workday Support Analyst?

AspectManager Workday Support AnalystWorkday Support Analyst
CertificationsWorkday certifications, support experienceWorkday certifications, support experience
Work EnvironmentLeads support teams, manages escalationsProvides support, troubleshooting, user assistance
Employer & Industry UsageUsed in HR and finance departments, often in larger organizationsCommon in HRIS teams across industries
Search & Comparison IntentUnderstanding managerial support roles in WorkdayEntry to mid-level support roles in Workday

The main difference between a Manager Workday Support Analyst and a Workday Support Analyst lies in their responsibilities. The Manager oversees support teams, manages escalations, and ensures support quality, while the Support Analyst focuses on troubleshooting, user assistance, and issue resolution. Both roles require Workday certifications and support experience, but the managerial position involves leadership and strategic oversight, often in larger organizations.

What is a Manager Workday Support Analyst?

A Manager Workday Support Analyst is a professional responsible for overseeing a team that provides support and troubleshooting for Workday, a cloud-based human resources and financial management software. They manage daily operations, resolve complex issues, and ensure system functionality aligns with business needs. This role often involves collaborating with IT, HR, and other departments to optimize Workday processes, implement system updates, and provide training or guidance to users. Strong analytical, leadership, and communication skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a Manager Workday Support Analyst?

To thrive as a Manager Workday Support Analyst, you need strong expertise in HRIS systems (especially Workday), analytical problem-solving abilities, and a background in business administration or information systems. Familiarity with Workday modules, reporting tools, integrations, and certifications like Workday Pro are typically required. Outstanding leadership, communication, and stakeholder management skills set top candidates apart in this role. These abilities are critical for ensuring seamless system operations, effective team oversight, and successful support of HR processes and business objectives.
What are the most commonly searched types of Workday Support Analyst jobs in Delaware? The most popular types of Workday Support Analyst jobs in Delaware are:
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Learning & Performance LMS Analytics Specialist (Workday Learning)

Iff

Wilmington, DE โ€ข On-site

Full-time

Posted 25 days ago


Job description

Job Summary

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products.
Our People & Culture team is fostering a purpose-driven, inclusive culture where talent thrives, leadership grows, and every employee is empowered to make joy.

Be part of a collaborative, innovative, and data-driven team where your insights will help enhance learning experiences, support talent development, and enable better business decisions across the organization.

Where You'll Make a Difference

  • Develop, maintain, and continuously enhance dashboards, reports, and visualizations that provide insight into learning participation, completion, engagement, effectiveness, and talent development trends.

  • Analyze data from multiple sources, including Workday Learning, Human Resources systems, learning technologies, survey tools, and other business platforms.

  • Translate complex data into clear, actionable insights and recommendations for Human Resources, business leaders, and key stakeholders.

  • Support the design and implementation of learning measurement and evaluation strategies, including program effectiveness, learner feedback, behavior change indicators, and business outcomes.

  • Conduct ad hoc analyses to support leadership requests, strategic initiatives, workforce development priorities, and continuous improvement efforts.

  • Identify opportunities to automate reporting processes, improve data governance practices, and increase operational efficiency.

  • Support the administration of Workday Learning, including courses, learning programs, campaigns, learning paths, enrollments, assignments, and audiences.

  • Monitor and maintain learning data quality, ensuring accurate reporting, learner records, completion tracking, and system integrity.

  • Partner with stakeholders to optimize the learner and administrator experience through process improvements and system enhancements.

What Makes You the Right Fit

  • Bachelor's degree in Human Resources, Business Analytics, Data Analytics, Information Systems, Learning & Development, Organizational Development, Business Administration, or a related field, or equivalent professional experience.

  • Proven experience in data analytics, business intelligence, reporting, dashboard development, or workforce analytics.

  • Advanced proficiency in Microsoft Excel, including data modeling, pivot tables, formulas, lookups, charting, and analytical techniques.

  • Experience building dashboards and visualizations using Power BI or similar business intelligence platforms.

  • Strong presentation skills, including the ability to develop professional and impactful PowerPoint presentations.

  • Experience supporting Learning Management Systems, learning operations, Human Resources technologies, or related platforms.

  • Strong analytical, problem-solving, and critical-thinking capabilities with a high level of attention to detail.

  • Ability to manage multiple priorities while working independently and collaboratively across diverse stakeholder groups.

  • Excellent communication skills with the ability to explain technical concepts and data-driven insights to both technical and non-technical audiences.

How Would You Stand Out?

  • Experience administering Workday Learning or other enterprise Learning Management Systems.

  • Knowledge of SQL, data automation, or advanced reporting methodologies.

  • Experience measuring learning effectiveness, talent development outcomes, or employee performance initiatives.

Why Choose Us?

  • Opportunity to influence learning, talent, and performance strategies through meaningful data insights.

  • Exposure to global stakeholders and cross-functional projects.

  • Collaborative and inclusive work environment that values innovation and continuous improvement.

  • Access to learning and professional development opportunities.

  • Flexible working arrangements aligned with business needs.

  • Opportunity to work with modern analytics, reporting, and learning technologies.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more