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Manager Workday Support Analyst Jobs in California

TalentBurst

Workday Support Analyst

Torrance, CA

$45 - $55/hr

Workday Support Analyst Pay Rate: $45-55/hour on W2 Location: Torrance, CA / Plano, TX (open to ... Manage Workday team SharePoint knowledge base to ensure critical knowledge sharing opportunities ...

PDS Health

Group Product Manager- Workday

Irvine, CA · On-site

Lead and mentor Product Managers, Product Owners, Business Analysts, and Scrum Masters supporting the Workday platform. * Build scalable product management frameworks across intake, prioritization ...

PDS Health

Group Product Manager- Workday

Irvine, CA · On-site

$169K/yr

Lead and mentor Product Managers, Product Owners, Business Analysts, and Scrum Masters supporting the Workday platform. * Build scalable product management frameworks across intake, prioritization ...

Medasource

Project Manager (Workday)

Sacramento, CA · On-site

Support GHX implementation focusing on purchased modules (Data Connect, CCX, Bill Only). Coordinate ... management for enterprise implementations; GHX module experience; ERP integration (Lawson, Workday ...

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Manager Workday Support Analyst information

What are the primary challenges a Manager Workday Support Analyst faces when leading a team during major system updates or releases?

As a Manager Workday Support Analyst, one of the main challenges during major system updates or releases is coordinating team efforts to ensure minimal disruption to business operations. This involves overseeing thorough testing, providing timely communication to stakeholders, and quickly addressing any issues that arise post-release. Balancing ongoing support ticket management with the added workload of upgrade-related troubleshooting requires strong organizational and leadership skills. Additionally, fostering collaboration between functional and technical teams is crucial to resolve complex issues efficiently.

What is the difference between Manager Workday Support Analyst vs Workday Support Analyst?

AspectManager Workday Support AnalystWorkday Support Analyst
CertificationsWorkday certifications, support experienceWorkday certifications, support experience
Work EnvironmentLeads support teams, manages escalationsProvides support, troubleshooting, user assistance
Employer & Industry UsageUsed in HR and finance departments, often in larger organizationsCommon in HRIS teams across industries
Search & Comparison IntentUnderstanding managerial support roles in WorkdayEntry to mid-level support roles in Workday

The main difference between a Manager Workday Support Analyst and a Workday Support Analyst lies in their responsibilities. The Manager oversees support teams, manages escalations, and ensures support quality, while the Support Analyst focuses on troubleshooting, user assistance, and issue resolution. Both roles require Workday certifications and support experience, but the managerial position involves leadership and strategic oversight, often in larger organizations.

What is a Manager Workday Support Analyst?

A Manager Workday Support Analyst is a professional responsible for overseeing a team that provides support and troubleshooting for Workday, a cloud-based human resources and financial management software. They manage daily operations, resolve complex issues, and ensure system functionality aligns with business needs. This role often involves collaborating with IT, HR, and other departments to optimize Workday processes, implement system updates, and provide training or guidance to users. Strong analytical, leadership, and communication skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a Manager Workday Support Analyst, and why are they important?

To thrive as a Manager Workday Support Analyst, you need strong expertise in HRIS systems (especially Workday), analytical problem-solving abilities, and a background in business administration or information systems. Familiarity with Workday modules, reporting tools, integrations, and certifications like Workday Pro are typically required. Outstanding leadership, communication, and stakeholder management skills set top candidates apart in this role. These abilities are critical for ensuring seamless system operations, effective team oversight, and successful support of HR processes and business objectives.
What are the most commonly searched types of Workday Support Analyst jobs in California? The most popular types of Workday Support Analyst jobs in California are:
What are popular job titles related to Manager Workday Support Analyst jobs in California? For Manager Workday Support Analyst jobs in California, the most frequently searched job titles are:
What job categories do people searching Manager Workday Support Analyst jobs in California look for? The top searched job categories for Manager Workday Support Analyst jobs in California are:
What cities in California are hiring for Manager Workday Support Analyst jobs? Cities in California with the most Manager Workday Support Analyst job openings:
Manager Workday Support Analyst jobs near you

Workday Support Analyst

TalentBurst

Torrance, CA

$45 - $55/hr

Other

Re-posted 28 days ago

Job description

Company Description

9 time INC 500/5000, 9 time BBJ "Pacesetter ", 5 time SIA-fastest growing
___________________________________________________________
Kashif Meraj | TalentBurst, Inc.
Boston | San Francisco | Miami | Milwaukee | Toronto | New Delhi | Bangalore
Work: (415) 549-8397
575 Market Street, Suite 3025 | San Francisco, CA 94105 | www.talentburst.com
Certified Minority Business Enterprise (MBE)

Job Description
Dear Candidate,
Hope you're doing great today.
My name is Kashif Meraj and I'm a Senior Technical Recruiter with TalentBurst, Inc. and currently looking to fill a contract assignment with my DIRECT Client. I was hoping you or someone you know may be interested in this opening. If this message has reached you in error, please accept my apologies in advance for any inconvenience, and welcome you to visit our website http://www.talentburst.com/ for other jobs that might be of interest to you.
Please see below for the relevant information regarding this job and send me your updated resume in a word format:
Job ID# 352744
Job Title: Workday Support Analyst
Pay Rate: $45-55/hour on W2
Location: Torrance, CA / Plano, TX (open to candidates from either location)
Length: 1 year+
POSITION SUMMARY:
    Provide design, configuration, and troubleshooting services (functional and technical) for Workday Human Capital Management solution.
    Provide troubleshooting support for functional and technical production issues, including coordinating with Workday using their case management system.
    Collaborate with functional and technical stakeholders to optimize business processes (particularly workflow/security).Collaboration will be both in-person and virtual/remote so demonstrated experience in both is important.
    Collaborate with functional stakeholders to build reporting (basic and advanced calc fields/all reporting types)
    Assist in researching new capabilities within Workday
    Work closely with AMS Workday technical resources to ensure continuous improvement of TFS-owned integrations
    Manage Workday functional ticketing queue to ensure tickets are addressed in a timely manner with excellent customer service attitude
    Manage Workday major releases, identifying impact and enhancement opportunities associated with new release, and communicating appropriately.
    Support regression testing and introduction of required changes as new Workday releases are introduced. Both manual testing and using Kainos automated testing solution will be involved.
    Design and configure new Workday enhancements as they are made available with each new release. Coordinate with Workday's Change Control Board to evaluate, prioritize, and schedule these enhancements.
    Manage Workday team SharePoint knowledge base to ensure critical knowledge sharing opportunities exist and information can be accessed on demand by all relevant stakeholders (familiarity with SharePoint wiki/library/security functionality)
    Familiarity with basic elements of Agile Scrum methodology to ensure smooth and efficient delivery of work.
REQUIREMENTS:
    BS or BA degree in computer science, business administration, or related technical field or equivalent experience is required
    Involved in at least 1 Workday implementation or equivalent Workday experience
    Involved in a Workday implementation of manager self-service
    Workday functional expertise and familiarity with technical offerings (EIB/Core Connectors)
    Excellent written and verbal communication, presentation and organizational skills, and the ability to build strong working relationships with technical and non-technical teams alike at all levels including senior management
Thank you for your time and attention to this email!
Looking forward to your response.
Regards,
Kashif Meraj
9 time INC 500/5000, 9 time BBJ "Pacesetter ", 5 time SIA-fastest growing
___________________________________________________________
Kashif Meraj | TalentBurst, Inc.
Boston | San Francisco | Miami | Milwaukee | Toronto | New Delhi | Bangalore
Work: (415) 549-8397| Fax: (508) 319-3065 | Email: kashif.meraj(at)talentburst(dot)com
575 Market Street, Suite 3025 | San Francisco, CA 94105 | www.talentburst.com
Certified Minority Business Enterprise (MBE)


Additional Information

Please reach me for further query or drop your updated resume at kashif.meraj(at)talentburst(dot)com

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About TalentBurst

Sourced by ZipRecruiter

TalentBurst is a leading provider of Information Technology and Engineering staffing solutions based in Natick, Massachusetts, US. An industry veteran with two decades of experience in their portfolio, the company's services range from IT consulting, life sciences, HR solutions, payroll services, and more. TalentBurst was founded with a mission to provide world-class, global staffing services to clients of all sizes. They strive to provide unmatched quality and service to their clients, which has earned them the reputation of being a highly respected and trusted staffing firm.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Natick, MA, US

Year founded

2002

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