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Manager Warp Jobs (NOW HIRING)

Warp

Customer Experience Specialist

New York, NY · On-site

$54K - $85K/yr

About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...

Warp

Sales Development Representative

New York, NY · On-site

$103K - $140K/yr

About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...

Warp

Design Engineer

New York, NY · On-site

$140K - $230K/yr

About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...

Warp

Tax Operations Specialist

New York, NY · On-site

$71K - $108K/yr

About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...

WARP CORP

Software Engineer, Product

Manhattan, NY · Hybrid

About Warp Warp is building self-driving employee management. Payroll, tax compliance across thousands of jurisdictions, benefits, IT, and HRIS that runs autonomously so companies never have to think ...

WARP CORP

Software Engineer, Growth

Manhattan, NY · Hybrid

About Warp Warp is building self-driving employee management. Payroll, tax compliance across thousands of jurisdictions, benefits, IT, and HRIS that runs autonomously so companies never have to think ...

WARP CORP

Customer Experience Specialist

Manhattan, NY

$19.50 - $24.50/hr

About Warp Warp is building self-driving employee management. Payroll, tax compliance across thousands of jurisdictions, benefits, IT, and HRIS that runs autonomously so companies never have to think ...

WARP CORP

Senior Software Engineer, Product

Manhattan, NY · Hybrid

$135K - $178K/yr

Senior Software Engineer Warp is building self-driving employee management. Payroll, tax compliance across thousands of jurisdictions, benefits, IT, and HRIS that runs autonomously so companies never ...

Warp Speed Holdings LLC

Lead Engineer

Houston, TX · Remote

$104K - $138K/yr

About Warp Speed Holdings Warp Speed Holdings is a growing holding company that invests in and ... AI Senior Manager is a workforce intelligence consulting firm that helps mid-market companies build ...

Phifer Incorporated

Tie In Operator

Tuscaloosa, AL · On-site

Management may assign additional duties as needed. ESSENTIAL FUNCTIONS: Will tend portable or stationary automatic warp tying-in machine that ties warp ends from full warp beam to warp in loom in ...

Phifer Incorporated

Tie In Operator

Tuscaloosa, AL · On-site

Management may assign additional duties as needed. ESSENTIAL FUNCTIONS: Will tend portable or stationary automatic warp tying-in machine that ties warp ends from full warp beam to warp in loom in ...

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Manager Warp information

What is the difference between Manager Warp vs Project Manager?

AspectManager WarpProject Manager
Required CredentialsTypically requires industry-specific certifications and experience in warp technologyRequires project management certifications like PMP or PRINCE2, along with industry experience
Work EnvironmentWorks within manufacturing, engineering, or tech companies focusing on warp systemsWorks across various industries managing projects from initiation to completion
Employer & Industry UsageCommonly employed in specialized tech or manufacturing sectorsWidely used across industries such as construction, IT, healthcare, and engineering

The comparison shows that Manager Warp and Project Manager share some project oversight skills but differ mainly in industry focus and required certifications. Manager Warp specializes in warp technology within specific sectors, while Project Managers have broader applicability across industries managing diverse projects.

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What are the most commonly searched types of Warp jobs? The most popular types of Warp jobs are:
What states have the most Manager Warp jobs? States with the most job openings for Manager Warp jobs include:
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Manager Warp jobs near you
Infographic showing various Manager Warp job openings in the United States as of May 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution.
Customer Experience Specialist

Customer Experience Specialist

Warp

New York, NY • On-site

$54K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

About Warp
Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI-native architecture from day 1.
Warp embeds itself into every part of a company's people operating layer, we process over half a billion $ annually in payroll, on track to grow to $2B.
Legacy vendors in our space built their businesses by profiting from complexity. Warp is built from day one for AI to be the primary operator, not a feature. Every advance in LLM capability widens our lead.
We hire people who ship constantly, own outcomes, and care about craft. We're in the office five days a week because speed and proximity are a competitive advantage at this stage. If you want to build something that automates an entire category of core work, not just another point solution, this is the place.
We've raised over $85M from top investors like Ashton Kutcher/Sound Ventures, Y Combinator, founders of Dropbox, Replit, SV Angel, and Homebrew Capital. Built by an obsessive team from MIT, Ramp, Brex, Google, Dropbox, Apple, and more.
About The Role
As a Customer Experience Specialist at Warp, you'll be the frontline advocate for our customers and a deep product expert on the Warp platform. You'll join our growing Customer Experience team - reporting to the Head of Customer Success - and serve as the go-to person when customers need guidance, answers, or hands-on support. This isn't a ticket-submitting role. You'll be a true partner in resolving customer cases end-to-end, translating real customer pain into actionable insights for our engineering and product teams, and getting ahead of issues before they become patterns.
What You'll Do
  • Own real-time customer engagement via chat, Slack, and email - maintaining high service quality and fast response times
  • Resolve complex payroll challenges including tax notices and payment issues
  • Develop deep product expertise in Warp and serve as the team's internal resource for how the platform works
  • Partner with engineering on customer cases - context-setting, reproducing issues, and seeing them through to resolution rather than simply escalating
  • Translate customer-reported issues into clear, well-documented technical briefs that engineering and product can act on
  • Identify recurring or deep-rooted issues and bring them to leadership with recommendations - shifting from reactive resolution to proactive prevention
  • Communicate with third-party partners integrated with Warp on behalf of customers
  • Build and maintain a customer-facing knowledge base that evolves with product rollouts and common queries
You will be good for this role if you
  • Are genuinely curious about how products work and motivated to become a subject matter expert
  • Can translate complex or technical issues into plain language - for customers and internal teams alike
  • Spot patterns in customer feedback and think about root causes, not just quick fixes
  • Take ownership of customer cases from first touch to full resolution
  • Thrive in a fast-paced environment where processes are still being built
What You Need
  • 1-2+ years of customer support experience, ideally in a technical or product-forward environment
  • Strong documentation and follow-up skills with meticulous attention to detail
  • High customer empathy paired with sharp problem-solving instincts
  • Experience with tools like Linear, Pylon, or Slack - or ability to learn quickly
  • Ability to manage multiple cases simultaneously without letting anything fall through the cracks
  • Nice to have: background in HR, payroll, or financial services

Benefits at Warp:
  • 100% Health Coverage: Comprehensive medical, dental, and vision plans for you and your dependents.
  • 401(k) Matching: Start investing in your future from day one.
  • Unlimited PTO: We offer flexible PTO, meaning you're trusted to take the time you need to recharge while balancing your responsibilities and team commitments.
  • Commuter Benefits: Pre-tax commuter benefits for your daily trip to our NYC office.
  • Catered Lunch Daily: Great food, every day, on us. No meal prep, no decision fatigue.
  • Quarterly Offsites: Beautiful locations to connect as a team. Past locations include Spain and Catskills.

Warp is based in New York City, and we prioritize candidates who can commit to being on-site 5x per week. Please refer to the top of this page for this position's hiring location.

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