New York, NY · On-site
$101K - $162K/yr
Job Summary Customer Activation Manager Warp Full-time In-Office | New York, NY, United States About the Role You own the entire customer journey from signed contract through successful onboarding ...
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New York, NY · On-site
$101K - $162K/yr
Job Summary Customer Activation Manager Warp Full-time In-Office | New York, NY, United States About the Role You own the entire customer journey from signed contract through successful onboarding ...
About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...
About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...
$230K/yr
Warp, the agentic development environment born out of the terminal, and Oz, our orchestration ... As our first Expansion Account Manager, you'll own a book of existing commercial and enterprise ...
$230K/yr
Warp, the agentic development environment born out of the terminal, and Oz, our orchestration ... As our first Expansion Account Manager, you'll own a book of existing commercial and enterprise ...
New York, NY · On-site
$110K - $180K/yr
About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...
New York, NY · On-site
$110K - $180K/yr
About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...
New York, NY · On-site
$168K/yr
About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...
New York, NY · On-site
$168K/yr
About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...
New York, NY · On-site
$125K - $190K/yr
About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...
New York, NY · On-site
$125K - $190K/yr
About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...
New York, NY · On-site
$100K - $160K/yr
About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...
New York, NY · On-site
$100K - $160K/yr
About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...
New York, NY · On-site
$115K - $180K/yr
About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...
New York, NY · On-site
$115K - $180K/yr
About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...
New York, NY · On-site
$195K - $245K/yr
About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...
New York, NY · On-site
$195K - $245K/yr
About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...
Thomson, GA · On-site
$15.50 - $20/hr
Production Manager or PI over Warp Services POSITION OVERVIEW The Milliken Kingsley Plant is a world class air-jet weaving operation in Thomson, Georgia. We weave fabric for end products such as duct ...
Thomson, GA · On-site
$15.50 - $20/hr
Production Manager or PI over Warp Services POSITION OVERVIEW The Milliken Kingsley Plant is a world class air-jet weaving operation in Thomson, Georgia. We weave fabric for end products such as duct ...
New York, NY · On-site
$54K - $85K/yr
About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...
New York, NY · On-site
$54K - $85K/yr
About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...
New York, NY · On-site
$195K - $245K/yr
About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...
New York, NY · On-site
$195K - $245K/yr
About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...
New York, NY · On-site
$150K - $200K/yr
About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...
New York, NY · On-site
$150K - $200K/yr
About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...
New York, NY · On-site
$195K - $245K/yr
About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...
New York, NY · On-site
$195K - $245K/yr
About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...
$15.50 - $20/hr
Production Manager or PI over Warp Services POSITION OVERVIEW The Milliken Kingsley Plant is a world class air-jet weaving operation in Thomson, Georgia. We weave fabric for end products such as duct ...
$15.50 - $20/hr
Production Manager or PI over Warp Services POSITION OVERVIEW The Milliken Kingsley Plant is a world class air-jet weaving operation in Thomson, Georgia. We weave fabric for end products such as duct ...
Warp, the agentic development environment born out of the terminal, and Oz, our orchestration ... For enterprises that need execution on their own infrastructure, help configure managed workers ...
Warp, the agentic development environment born out of the terminal, and Oz, our orchestration ... For enterprises that need execution on their own infrastructure, help configure managed workers ...
New York, NY · On-site
$155K - $230K/yr
About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...
New York, NY · On-site
$155K - $230K/yr
About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...
New York, NY · On-site
$150K - $200K/yr
About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...
New York, NY · On-site
$150K - $200K/yr
About Warp Warp is the AI-native Employee Management Platform for ambitious companies. Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI ...
Thomson, GA · On-site
$15.50 - $20/hr
Production Manager or PI over Warp Services POSITION OVERVIEW The Milliken Kingsley Plant is a world class air-jet weaving operation in Thomson, Georgia. We weave fabric for end products such as duct ...
Thomson, GA · On-site
$15.50 - $20/hr
Production Manager or PI over Warp Services POSITION OVERVIEW The Milliken Kingsley Plant is a world class air-jet weaving operation in Thomson, Georgia. We weave fabric for end products such as duct ...
$15.50 - $20/hr
Production Manager or PI over Warp Services POSITION OVERVIEW The Milliken Kingsley Plant is a world class air-jet weaving operation in Thomson, Georgia. We weave fabric for end products such as duct ...
$15.50 - $20/hr
Production Manager or PI over Warp Services POSITION OVERVIEW The Milliken Kingsley Plant is a world class air-jet weaving operation in Thomson, Georgia. We weave fabric for end products such as duct ...
| Aspect | Manager Warp | Project Manager |
|---|---|---|
| Required Credentials | Typically requires industry-specific certifications and experience in warp technology | Requires project management certifications like PMP or PRINCE2, along with industry experience |
| Work Environment | Works within manufacturing, engineering, or tech companies focusing on warp systems | Works across various industries managing projects from initiation to completion |
| Employer & Industry Usage | Commonly employed in specialized tech or manufacturing sectors | Widely used across industries such as construction, IT, healthcare, and engineering |
The comparison shows that Manager Warp and Project Manager share some project oversight skills but differ mainly in industry focus and required certifications. Manager Warp specializes in warp technology within specific sectors, while Project Managers have broader applicability across industries managing diverse projects.
Job Summary
Customer Activation Manager
Warp
Full-time
In-Office | New York, NY, United States
About the Role
You own the entire customer journey from signed contract through successful onboarding and graduation. Every new customer activation flows through this role, which means you directly shape the first experience every Warp customer has with the product. Success is measured against a 90%+ activation rate and KPIs, including time to first payroll and onboarding graduation rate. You'll calibrate your approach by company size, run structured implementations across startups and 200+ person companies simultaneously, and work cross-functionally with Engineering, Tax Ops, and Customer Success to ensure no customer falls through the cracks.
What You'll Own
Own end-to-end customer onboarding from signed contract through graduation, with clear handoff criteria to Account Management
Execute tiered onboarding tracks calibrated to company size: lightweight self-serve for small accounts, structured multi-stakeholder implementations for mid-market and enterprise
Drive first payroll on the first eligible pay cycle, ensuring data migration accuracy, tax registrations, and bank verification are complete
Certify graduation: confirmed stakeholder engagement, post-go-live training, and feature adoption appropriate to customer setup
Manage a portfolio of concurrent implementations with precision: proactive outreach, clear timelines, zero dropped handoffs
Partner cross-functionally with Engineering, Tax Ops, and Support to resolve go-live blockers and custom setup needs .
Own and continuously improve the onboarding playbook: templates, escalation paths, and graduation criteria
Must-Have
3+ years in implementation, customer success, or project management in B2B SaaS with measurable onboarding or activation KPI ownership
Project management DNA: organized, process-driven, and calm under pressure juggling multiple concurrent implementations
Experience with payroll, HR tech, or fintech products; you understand the stakes of a missed pay cycle
Ability to calibrate your approach by company size: recognize that a 5-person startup and a 120-person company need fundamentally different onboarding motions
High agency and bias for action: you move without waiting to be unblocked
Nice-to-Have
Familiarity with HRIS systems like Rippling, JustWorks, Gusto, or other payroll platforms
Experience at an early-stage or high-growth company where the playbook was still being written
Track record owning implementation or onboarding metrics end-to-end with specific numbers attached
Background in fintech, B2B SaaS, or broader implementation-heavy roles beyond payroll
Benefits & Perks
Performance spiffs
Competitive Equity
