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Manager Technology Operations Jobs in Rockingham, NC

Kraken Kinetics

Quality Manager

Pinehurst, NC · On-site

$75K - $115K/yr

... technology development and manufacturing operations. This role serves as the organization's lead ... The Quality Manager will be responsible for obtaining and maintaining applicable quality ...

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Quality Assurance (QA) Manager

Pinehurst, NC · On-site

... IT projects and operations, ensuring our products create measurable value for both customers and ... Requirements * 5+ years of Quality Assurance management experience, with at least 3 of those years ...

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Quality Assurance (QA) Manager

Pinehurst, NC · On-site

... IT projects and operations, ensuring our products create measurable value for both customers and ... Requirements * 5+ years of Quality Assurance management experience, with at least 3 of those years ...

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All JobsTechnology Operations JobsManager Technology Operations JobsManager Technology Operations Jobs in Rockingham, NC

Manager Technology Operations information

See Rockingham, NC salary details

$26.1K

$53.4K

$99.8K

How much do manager technology operations jobs pay per year?

As of Jul 15, 2026, the average yearly pay for manager technology operations in Rockingham, NC is $53,422.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $65,200.00 per year, depending on experience, location, and employer.

What are some common challenges a Manager Technology Operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What are Manager Technology Operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are the key skills and qualifications needed to thrive as a Manager Technology Operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.
What job categories do people searching Manager Technology Operations jobs in Rockingham, NC look for? The top searched job categories for Manager Technology Operations jobs in Rockingham, NC are:
What cities near Rockingham, NC are hiring for Manager Technology Operations jobs? Cities near Rockingham, NC with the most Manager Technology Operations job openings:
Manager Technology Operations jobs near you

Quality Manager

Kraken Kinetics

Pinehurst, NC • On-site

$75K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

ABOUT KRAKEN KINETICS
Kraken Kinetics designs and manufactures advanced kinetic solutions that enable modern warfighting capabilities for the United States Armed Forces and its allies. We specialize in mission-tailored warheads and firing systems for unmanned and autonomous weapon platforms, delivering production-ready solutions at speed to address urgent national security challenges.
Our team brings decades of specialized Department of War experience across the full lifecycle of kinetic system development-from concept and design through testing, manufacturing, and operational deployment. Built on a foundation of work that helped lead the DoW into the era of kinetic drones, Kraken Kinetics combines commercial agility with deep technical expertise to deliver DEFINITIVE LETHALITY™when it matters most.
POSITION SUMMARY
Location: On-site at our Pinehurst, NC area facility
The Quality Manager at Kraken Kinetics is responsible for establishing, implementing, maintaining, and continuously improving the company's Quality Management System (QMS) in support of advanced defense technology development and manufacturing operations.
This role serves as the organization's lead for quality assurance, quality control, compliance, inspection, calibration oversight, supplier quality, and corrective action activities. The Quality Manager will be responsible for obtaining and maintaining applicable quality certifications, leading internal and external quality audits, governing First Article Inspection (FAI/FAIR), Nondestructive Testing (NDT) programs, Material Review Boards (MRB), supplier quality oversight, and corrective and preventive action (CAPA) activities.
As Kraken Kinetics continues to grow, the Quality Manager will build and lead the quality organization. During the initial growth phase, this individual will personally execute many of the inspection, compliance, calibration, audit, and corrective action functions that will later transition to dedicated quality personnel.
KEY RESPONSIBILITIES
Quality Management System
  • Establish, implement, maintain, and continuously improve the Kraken Kinetics Quality Management System (QMS)
  • Develop and maintain quality policies, procedures, work instructions, forms, and quality records
  • Lead efforts to obtain and maintain applicable quality certifications and registrations
  • Plan, conduct, and manage internal audits and support customer and third-party audits
  • Conduct management reviews and maintain quality performance metrics

Inspection, Testing & Product Acceptance
  • Govern First Article Inspection (FAI/FAIR) activities and acceptance processes
  • Establish incoming, in-process, and final inspection requirements
  • Develop inspection plans, acceptance criteria, and sampling methodologies
  • Oversee and administer Nondestructive Testing (NDT) programs
  • Review and approve inspection records and product acceptance documentation
  • Chair Material Review Boards (MRB) and disposition nonconforming material

Corrective Action & Supplier Quality
  • Lead corrective and preventive action (CAPA) activities
  • Conduct root cause investigations and corrective action implementation
  • Manage supplier quality requirements, evaluations, audits, and corrective actions
  • Monitor quality metrics and drive continuous improvement initiatives
  • Support customer complaint investigations and resolution activities

Compliance & Calibration Oversight
  • Maintain oversight of calibration and metrology systems for measurement and test equipment
  • Support management of export-controlled quality records and compliance documentation
  • Maintain quality-related registrations, certifications, and regulatory records
  • Ensure quality records are maintained in accordance with company and customer requirements

Department Leadership
  • Build and develop the Kraken Kinetics quality organization
  • Lead recruitment, onboarding, and supervision of quality personnel
  • Initially perform the duties of Quality Inspector and Compliance & Calibration Manager until those positions are established and staffed
  • Execute inspection, audit, calibration oversight, compliance administration, and corrective action activities as required during the growth phase of the organization
  • Provide quality training and guidance across Engineering, Production, Supply Chain, and Programs

QUALIFICATIONS
Required
  • Bachelor's degree in Engineering, Manufacturing, Quality, Industrial Technology, or related technical field; equivalent experience may be considered
  • 5+ years of quality management, quality engineering, or manufacturing quality experience
  • Experience implementing and maintaining formal quality management systems
  • Experience leading audits, corrective action programs, and quality investigations
  • Experience with First Article Inspection (FAI), Material Review Boards (MRB), and supplier quality management
  • Working knowledge of inspection methods, calibration systems, and technical documentation control
  • Strong technical writing, problem-solving, and organizational skills

Preferred
  • ASQ Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or similar certification
  • ISO 9001 Internal Auditor or Lead Auditor certification
  • Experience supporting DoD programs or defense contractors
  • Experience with AS9100, AS9102, NAS 410, and NDT programs
  • Experience supporting low-volume, high-complexity manufacturing environments
  • Familiarity with ITAR-controlled operations and defense industry compliance requirements

SALARY & BENEFITS
Kraken Kinetics is committed to offering a competitive compensation package to attract and retain top talent. This full-time, on-site exempt position offers an annual salary range of $80,000- $115,000 depending on qualifications and experience.
Security Requirement
US Citizen
Security Statement: This position requires special access to U.S. government information. You must be a U.S. citizen for consideration
Benefits included:
  • Generous PTO policy
  • Comprehensive medical coverage (80% company-paid for employee + dependents).
  • Vision & dental (100% company-paid)
  • Short and long-term disability coverage (100% company-paid)
  • Generous 401(k) retirement plan
  • Company-paid life insurance
  • Great teammates and well stocked snacks

LIFE IN MOORE COUNTY, NC (PINEHURST AREA)
Kraken Kinetics is based in Moore County, North Carolina, home to Pinehurst, a nationally recognized destination offering an exceptional quality of life.
Employees benefit from a low cost of living, minimal congestion, and a strong sense of community, with easy access to larger metropolitan areas, including Raleigh-Durham.
Whether you're looking to accelerate your career or put down long-term roots, the Pinehurst area offers a compelling alternative to traditional tech and defense hubs.
We are committed to supporting relocation for the right candidates.
Watch what it's like to live here:
[ Video Link]
EQUAL OPPORTUNITY EMPLOYER
Kraken Kinetics is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applicants of all backgrounds.

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