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Manager Technology Operations Jobs in Rockingham, NC

Domtar

IT Administrator, FST

Bennettsville, SC · On-site

Through our focus on safety and sustainability, as well as our commitment to operational excellence ... Ensure hardware assets are updated in the Asset Management System following the standard Domtar ...

Domtar

IT Administrator, FST

Bennettsville, SC

Through our focus on safety and sustainability, as well as our commitment to operational excellence ... Ensure hardware assets are updated in the Asset Management System following the standard Domtar ...

FastMed

Director, Regional Operations

Aberdeen, NC · On-site

The Regional Director of Operations will oversee the management of all Center Managers in their ... ng, and HR Department to deliver on company objectives and priorities * Collaborates with ...

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Showing results 1-20

All JobsTechnology Operations JobsManager Technology Operations JobsManager Technology Operations Jobs in Rockingham, NC

Manager Technology Operations information

See Rockingham, NC salary details

$26.1K

$53.4K

$99.8K

How much do manager technology operations jobs pay per year?

As of Aug 6, 2026, the average yearly pay for manager technology operations in Rockingham, NC is $53,422.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $65,200.00 per year, depending on experience, location, and employer.

How much do manager technology operations make in the US?

The average salary for a Manager of Technology Operations in the US is approximately $120,000 to $150,000 per year, depending on experience, location, and industry. These roles often require strong leadership skills, technical expertise, and knowledge of IT infrastructure and systems management.

What are some common challenges a manager technology operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What is a manager technology operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

Is a manager technology operations a high paying job?

A Manager of Technology Operations typically earns a high salary compared to many other roles in the tech industry, with compensation often reflecting experience, certifications, and the size of the organization. These roles usually include responsibilities such as overseeing IT infrastructure, managing teams, and ensuring operational efficiency, which contribute to their higher pay scale.

What are the key skills and qualifications needed to thrive as a manager technology operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.
What job categories do people searching Manager Technology Operations jobs in Rockingham, NC look for? The top searched job categories for Manager Technology Operations jobs in Rockingham, NC are:
What cities near Rockingham, NC are hiring for Manager Technology Operations jobs? Cities near Rockingham, NC with the most Manager Technology Operations job openings:
Manager Technology Operations jobs near you

Customer Operations Manager

Kraken Kinetics

Pinehurst, NC • On-site

$80K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

ABOUT KRAKEN KINETICS
Kraken Kinetics designs and manufactures advanced kinetic solutions that enable modern warfighting capabilities for the United States Armed Forces and its allies. We specialize in mission-tailored warheads and firing systems for unmanned and autonomous weapon platforms, delivering production-ready solutions at speed to address urgent national security challenges.
Our team brings decades of specialized Department of War experience across the full lifecycle of kinetic system development-from concept and design through testing, manufacturing, and operational deployment. Built on a foundation of work that helped lead the DoW into the era of kinetic drones, Kraken Kinetics combines commercial agility with deep technical expertise to deliver DEFINITIVE LETHALITY™when it matters most.
POSITION SUMMARY
Location: On-site at our Pinehurst, NC area facility
Kraken Kinetics is seeking a highly motivated Customer Operations Manager to serve as the critical link between our customers, Strategic Partnerships team, and Operations Team. This role ensures customer commitments are translated into successful execution by coordinating priorities, managing delivery schedules, and driving cross-functional communication across the organization..
Reporting to the Head of Strategic Partnerships, you will own the operational execution of customer orders from PO through shipment working closely with Production, Engineering, Supply Chain, Contracts and Leadership to ensure commitments are delivered on time and with exceptional customer communication.
This is an excellent opportunity for someone who enjoys solving complex operational challenges, building strong customer relationships, and influencing outcomes across multiple teams.
KEY RESPONSIBILITIES
  • Serve as the primary liaison between Strategic Partnerships, Operations, and customers to ensure successful execution of customer commitments.
  • Coordinate delivery schedules across Production, Engineering, Supply Chain, and Leadership to meet customer expectations.
  • Monitor program milestones, identify risks, escalate issues proactively, and drive timely resolution.
  • Support prioritization decisions when competing customer requirements impact production schedules.
  • Manage customer communications related to order status, delivery schedules, purchase orders, quotations, and shipment updates.
  • Maintain accurate customer and opportunity information within the CRM, ensuring account activity and delivery commitments remain current.
  • Partner with Operations to identify opportunities to improve fulfillment processes, communication, and customer satisfaction.
  • Track key performance metrics related to delivery execution and customer responsiveness.
  • Build trusted relationships with internal stakeholders and external partners while representing Kraken Kinetics professionally.

EXPERIENCE
Qualifications:
  • Bachelor's degree or equivalent combination of education and relevant experience.
  • 2-5 years of experience in customer operations, account management, program coordination, project coordination, supply chain, manufacturing operations, logistics, or a similar customer-facing operational role.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Strong analytical and problem-solving abilities.
  • Demonstrated ability to build relationships across technical and business teams.
  • High degree of ownership, initiative, and follow-through.
  • Proficiency with Microsoft Office and CRM systems.

Preferred Qualifications
  • Experience supporting manufacturing, aerospace, defense, robotics, or advanced technology organizations.
  • Experience coordinating customer orders through production and delivery.
  • Understanding of manufacturing operations or supply chain planning.
  • Experience using CRM or ERP systems (Salesforce, HubSpot, NetSuite, Microsoft Dynamics, etc.).
  • Familiarity with ITAR/EAR export compliance.
  • Experience working in a high-growth or startup environment.

SALARY & BENEFITS
Kraken Kinetics is committed to offering a competitive compensation package to attract and retain top talent. This full-time, on-site exempt position offers an annual salary range of $80,000- $115,000 depending on qualifications and experience.
Benefits included:
  • Generous PTO policy
  • Comprehensive medical coverage (80% company-paid for employee + dependents).
  • Vision & dental (100% company-paid)
  • Short and long-term disability coverage (100% company-paid)
  • Generous 401(k) retirement plan
  • Company-paid life insurance
  • Great teammates and well stocked snacks

LIFE IN MOORE COUNTY, NC (PINEHURST AREA)
Kraken Kinetics is based in Moore County, North Carolina, home to Pinehurst, a nationally recognized destination offering an exceptional quality of life.
Employees benefit from a low cost of living, minimal congestion, and a strong sense of community, with easy access to larger metropolitan areas, including Raleigh-Durham.
Whether you're looking to accelerate your career or put down long-term roots, the Pinehurst area offers a compelling alternative to traditional tech and defense hubs.
We are committed to supporting relocation for the right candidates.
Watch what it's like to live here:
[ Video Link]
EQUAL OPPORTUNITY EMPLOYER
Kraken Kinetics is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applicants of all backgrounds.

Apply