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Manager Technology Operations Jobs in Ridgefield, CT

Cahoot

IT Operations Manager

Bridgeport, CT

As the IT Operations Manager at Cahoot, you will be the backbone of our technology infrastructure, ensuring that our distributed fulfillment network and internal SaaS operations run with 99.9% ...

Cahoot

IT Operations Manager

Bridgeport, CT · On-site

As the IT Operations Manager at Cahoot, you will be the backbone of our technology infrastructure, ensuring that our distributed fulfillment network and internal SaaS operations run with 99.9% ...

Cahoot

IT Operations Manager

Bridgeport, CT

As the IT Operations Manager at Cahoot, you will be the backbone of our technology infrastructure, ensuring that our distributed fulfillment network and internal SaaS operations run with 99.9% ...

HomeServe USA

IT Operations Manager

Norwalk, CT · On-site

HomeServe USA is a company focused on operational excellence in IT services, and they are seeking an IT Operations Manager to lead and improve ITSM processes. The role involves cross-functional ...

HomeServe

IT Operations Manager

Norwalk, CT · On-site

$101.15K - $134.87K/yr

The Operations Manager is a strategic, process-driven leader responsible for ensuring consistent ... Act as a change agent driving adoption of new processes and technologies, managing resistance, and ...

HomeServe USA

IT Operations Manager

Norwalk, CT

$101.15K - $134.87K/yr

The Operations Manager is a strategic, process-driven leader responsible for ensuring consistent ... Act as a change agent driving adoption of new processes and technologies, managing resistance, and ...

BNP Associates, Inc.

IT Manager

Fairfield, CT · On-site

$97.80K - $120K/yr

The IT Manager will oversee daily IT operations, user support, Microsoft 365 administration, cybersecurity, and long-term planning to ensure operational efficiency and system reliability.

Edutek, Ltd.

Technology Services Manager

White Plains, NY · On-site

$70K - $100K/yr

This role is responsible for managing daily operations, coordinating service activities, improving ... Lead and supervise multiple IT support teams, ensuring efficient day-to-day operations and service ...

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$30.9K

$63.2K

$118K

How much do manager technology operations jobs pay per year?

As of May 28, 2026, the average yearly pay for manager technology operations in Ridgefield, CT is $63,199.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $77,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager Technology Operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.

What are some common challenges a Manager Technology Operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What are Manager Technology Operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What job categories do people searching Manager Technology Operations jobs in Ridgefield, CT look for? The top searched job categories for Manager Technology Operations jobs in Ridgefield, CT are:
What cities near Ridgefield, CT are hiring for Manager Technology Operations jobs? Cities near Ridgefield, CT with the most Manager Technology Operations job openings:
Manager Technology Operations jobs near you
IT Operations Manager

IT Operations Manager

Cahoot

Bridgeport, CT

Full-time

Posted 3 days ago

Job description

Company Description

At Cahoot, we are a team of rebels rewriting the rules of fulfillment. Who dream of a better solution to surviving and thriving in the new retail world of ecommerce. We are working tirelessly to imagine and build a new future of order fulfillment like the world has never seen before, and so are our network members. They see things differently, like we do. They are the true innovators and the change agents who are pushing ecommerce forward.

We came up with a solution no one imagined before, a peer-to-peer network of merchants working together to fulfill each other's orders! Our revolutionary order fulfillment and shipping optimization cuts down the distance packages need to travel, enabling merchants to choose ground shipping while delivering orders faster. Ground shipping produces 85% less CO2 emissions and costs up to 50% less compared to air cargo, it's a win-win for the planet and you whenever we optimize your order!

Job Description

As the IT Operations Manager at Cahoot, you will be the backbone of our technology infrastructure, ensuring that our distributed fulfillment network and internal SaaS operations run with 99.9% reliability. You will lead the strategy, implementation, and maintenance of our corporate IT environment, security protocols, and cloud-based systems. This is a hands-on leadership role designed for someone who thrives in a fast-paced environment and is passionate about scaling technology to meet the demands of modern e-commerce.

Key Responsibilities

  • Infrastructure Management: Oversee the design and health of all internal IT systems, including networking, cloud environments (AWS), and hardware procurement.
  • Security & Compliance: Implement and maintain rigorous cybersecurity frameworks (PCI compliance) to protect sensitive merchant and logistics data.
  • SaaS Administration: Manage the company's internal software stack (Slack, Jira, Salesforce, Google Workspace) to ensure seamless cross-departmental collaboration.
  • Network Optimization: Support the IT needs of a distributed network model, ensuring reliable connectivity and data flow between Cahoot and its fulfillment partners.
  • Vendor Management: Negotiate and manage relationships with hardware and software vendors to ensure cost-efficient scaling.
  • Service Desk Leadership: Establish and maintain internal SLAs for IT support, providing high-level troubleshooting for both local and remote employees.
  • Disaster Recovery: Develop and test robust backup and disaster recovery plans to ensure business continuity in a 24/7 logistics environment.
Qualifications
  • Experience: 5+ years in IT Operations, preferably within a SaaS or high-growth technology company. Proven experience architecting and managing scalable cloud infrastructure within AWS
  • Technical Proficiency: Deep knowledge of cloud infrastructure, virtualization, and enterprise-grade networking.
  • Security Mindset: Proven experience managing data security protocols and compliance audits.
  • Problem Solver: Ability to diagnose complex system issues and implement long-term scalable solutions rather than "quick fixes."
  • Communication: Exceptional ability to translate technical concepts for non-technical stakeholders.
  • Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Additional Information

We are easily accessible by public transportation and conveniently located within a 5-minute drive from the Bridgeport Metro-North train station. 

We have a demanding hiring process that includes skill assessments, a practical assignment, a background check and live video interview to help ensure that the company culture is a good fit for any new team members.

Fast-paced environment with competing priorities.

A snack filled kitchen and fridge + free lunch Fridays + monthly company happy hours + quarterly company family outings!

Fun, energetic and highly driven colleagues.

Only direct applicants need apply. No recruiters please.

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