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Manager Technology Operations Jobs in Windsor, CT

Farm Credit East

IT Operations Manager

Enfield, CT

The IT Operations Manager is accountable for the end to end stability, security, and performance of Farm Credit East's enterprise technology environment. This role leads the teams responsible for ...

Farm Credit East

IT Operations Manager

Enfield, CT · On-site

The IT Operations Manager is accountable for the end to end stability, security, and performance of Farm Credit East's enterprise technology environment. This role leads the teams responsible for ...

Farm Credit East

IT Operations Manager

Enfield, CT

The IT Operations Manager is accountable for the end to end stability, security, and performance of Farm Credit East's enterprise technology environment. This role leads the teams responsible for ...

CFS

IT Operations Manager / Lead

Springfield, MA

$31/hr

The role combines technical support, infrastructure oversight, project coordination, and vendor management while serving as a key resource for day-to-day IT operations. Key Responsibilities: * Serve ...

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All JobsTechnology Operations JobsManager Technology Operations JobsManager Technology Operations Jobs in Windsor, CT

Manager Technology Operations information

See Windsor, CT salary details

$30.9K

$63.2K

$118K

How much do manager technology operations jobs pay per year?

As of Aug 11, 2026, the average yearly pay for manager technology operations in Windsor, CT is $63,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $77,200.00 per year, depending on experience, location, and employer.

How much do manager technology operations make in the US?

The average salary for a Manager of Technology Operations in the US is approximately $120,000 to $150,000 per year, depending on experience, location, and industry. These roles often require strong leadership skills, technical expertise, and knowledge of IT infrastructure and systems management.

What are some common challenges a manager technology operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What is a manager technology operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

Is a manager technology operations a high paying job?

A Manager of Technology Operations typically earns a high salary compared to many other roles in the tech industry, with compensation often reflecting experience, certifications, and the size of the organization. These roles usually include responsibilities such as overseeing IT infrastructure, managing teams, and ensuring operational efficiency, which contribute to their higher pay scale.

What are the key skills and qualifications needed to thrive as a manager technology operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.
What cities near Windsor, CT are hiring for Manager Technology Operations jobs? Cities near Windsor, CT with the most Manager Technology Operations job openings:
Manager Technology Operations jobs near you
Infographic showing various Manager Technology Operations job openings in Windsor, CT as of August 2026, with employment types broken down into 82% Full Time, 12% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,172 per year, or $30.4 per hour.

Manager of Information Technology Operations

COMMUNITY SOLUTIONS INC

Windsor, CT • On-site

$85K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New

Job description

Manager of Information Technology Operations, Corporate Office (Windsor, CT)
Join Our Mission to Make a Lasting Impact!
Community Solutions Inc is seeking a Manager of Information Technology Operations to lead the planning, delivery, and continuous improvement of CSI's technology environment. This position oversees IT operations, infrastructure, cybersecurity coordination, enterprise systems, technology projects, vendor relationships, asset management, and budgeting to ensure secure, reliable, and effective technology services across the organization.
Working closely with leadership and external technology partners, the Manager of IT Operations aligns technology investments and services with organizational goals, operational needs, compliance requirements, and user experience, based in our Corporate Office in Windsor, CT.
Company Overview
Community Solutions Inc. (CSI) is a nonprofit organization that promotes the responsible citizenship, accountability, and well-being of individuals and families involved, or at risk of involvement, in the child welfare, juvenile justice, or criminal justice system. Since CSIs founding in 1962, it has been a pioneer in community-based services. We have been delivering supervision, treatment, and comprehensive individualized services to help clients interact more effectively in their communities and become productive citizens. Using this plan, we built the first ever halfway house in New England which has now been replicated and grown to almost 50 programs in 9 states. For over 50 years, CSI has been building upon its successful foundations and has been expanding its services to serve thousands of adults, youth, and families each year. To learn more about CSI please visit our website at https://csi-online.org.
CSI understands clients and staff have been impacted by trauma. CSI is becoming a trauma-informed organization by hiring individuals with existing experience in trauma-informed practices as well as supporting ongoing staff development with trauma-informed practices. This will include learning to recognize symptoms of trauma and how to respond, through training starting at orientation and throughout their career at CSI.
CSI is committed to systematically evaluating the integration of the trauma-informed values of safety, trustworthiness, choice, collaboration, and empowerment at all levels of the organization's policies, procedures, and structures to guard against the possibility of re-traumatization.
Salary: $85,000-$90,000 per year
Schedule: 40 Hours / week
This position does have supervisory responsibilities.
A. IT Operations & Service Delivery
  • Lead and coordinate day-to-day IT operations and technology support services.
  • Ensure the delivery of reliable, responsive, and high-quality technology services.
  • Manage relationships with managed service providers, cybersecurity partners, telecommunications vendors, software vendors, and other technology suppliers.
  • Oversee vendor performance, service agreements, and contract compliance.
  • Ensure effective processes for incident management, problem resolution, system support, and change management.
  • Coordinate technology support across all CSI locations.
  • Supervise and prioritize IT workloads in collaboration with the IT Generalist and external providers.

B. Infrastructure, Systems & Cybersecurity
  • Oversee technology infrastructure, enterprise applications, cloud services, telecommunications systems, security platforms, and end-user technology.
  • Coordinate cybersecurity, data protection, backup, disaster recovery, and business continuity activities with external technology partners.
  • Ensure compliance with security, privacy, licensing, and regulatory requirements.
  • Coordinate technology audits, security assessments, vulnerability remediation, and risk mitigation efforts.
  • Serve as the primary internal liaison for major technology outages, cybersecurity incidents, and system disruptions.
  • Maintain IT policies, procedures, standards, and operational documentation.

C. Strategic Planning, Communication & Organizational Support
  • Partner with leadership to identify technology needs and opportunities that support organizational goals and growth.
  • Develop technology roadmaps, implementation plans, and modernization strategies.
  • Evaluate business processes and recommend technology solutions that improve efficiency, integration, automation, and service delivery.
  • Advise leadership regarding technology investments, risks, resource needs, and emerging trends.
  • Collaborate with departments to assess needs, prioritize requests, and communicate technology decisions.
  • Prepare reports, presentations, and communications related to technology operations, projects, and initiatives.
  • Support technology planning for new programs, facility changes, expansions, and major system implementations.

D. Project Management & Implementation
  • Lead technology projects from planning through implementation and evaluation.
  • Define project scope, timelines, budgets, deliverables, and success measures.
  • Coordinate project activities among internal stakeholders, vendors, consultants, and service providers.
  • Monitor project progress, manage risks, resolve barriers, and communicate project status to leadership.
  • Ensure projects are completed on time, within budget, and aligned with organizational objectives.
  • Support user training, communication, and adoption of new technologies.

E. Asset, Vendor, Contract & Financial Management
  • Oversee the lifecycle of technology assets, including hardware, software, telecommunications services, cellular devices, cameras, and cloud solutions.
  • Ensure accurate asset inventory, deployment, replacement, recovery, and retirement processes.
  • Manage software licensing, subscriptions, procurement activities, and technology replacement planning.
  • Lead vendor selection, contract review, and RFP processes as needed.
  • Develop and manage IT operating and project budgets.
  • Evaluate technology investments based on organizational priorities, risk, value, and feasibility.
  • Review technology expenditures, purchasing requests, and vendor invoices for accuracy, budget compliance, and business need.
  • Prepare budget forecasts, cost analyses, and technology investment recommendations.

F. Quality, Compliance & Continuous Improvement
  • Ensure compliance with organizational policies, technology standards, security requirements, and applicable regulations.
  • Conduct operational reviews, quality assurance activities, and vendor performance assessments.
  • Identify and mitigate technology-related risks.
  • Recommend and implement improvements to technology services, processes, security, and user experience.
  • Monitor emerging technologies and industry best practices.
  • Conduct site visits as necessary and perform other duties as assigned.

Qualifications
  • Bachelor's degree in information technology, information systems or a related field. Experience can be substituted for a degree
  • 3+ years' experience in technical or software development project management, with direct responsibility for managing one or more projects.
  • 2+ years of leading projects as a Project Lead or Scrum Master or applying Agile methods.
  • Certified as a PMP and/or CSM or PSM or PRINCE II.
  • Excellent client-facing and communication skills, ability to express complex ideas with simplicity and brevity; active listener; and strong attention to detail.
  • Capacity to be adaptable, patient, diplomatic, and flexible, while also having the ability to take charge and drive initiatives through to completion.
  • A solid understanding of business cases and risk management processes.
  • Independent decision-making, problem solving, and planning skills; highly developed project management skills.
  • Strong working knowledge of Microsoft Office; Office 365, Teams, and related licensing.
  • Experience with project management software tools.
  • Familiarity using project management tools preferred.

Benefits to Working with CSI:
  • Two (2) weeks' vacation accrued within the first year, bumped to three (3) weeks accrual after 1 year of service.
  • Sick time (7 days accrual basis), floating holiday time (4 days/year).
  • Medical and Dental plans.
  • Voluntary plan options for: Vision, FSA, voluntary STD, Accident, Hospital, Life insurance and AD&D.
  • 401(k) Retirement savings plan with automatic enrollment and a company match of 100% up to 4% of your contribution.
  • Tuition reimbursement after 1 year of service.
  • Ongoing training.

CSI is an Equal Opportunity Employer - M/F/Disability/Vet. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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