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Manager Technology Operations Jobs in Portland, OR

Odom

IT Manager, Help Desk

Vancouver, WA · On-site

$115K - $145K/yr

The IT Manager, Help Desk leads The Odom Corporation's enterprise service desk and end-user ... Service Desk Operations & Leadership * Lead day-to-day Help Desk team operations, including staff ...

Deloitte

M&A I&D IT Manager

Portland, OR

$100K - $123K/yr

M&A IT Manager Our Deloitte Strategy & Transactions team helps guide clients through their most ... ns, IT finances and expenses, Active Directory, end-user computing, messaging, enterprise ...

Stefanini

Operations Manager

Portland, OR · On-site

Our IT staffing services free you from the challenges of finding, recruiting, training and ... This individual will assist the Operation Production Managers and Production Supervisors to manage ...

Fanatics Collectibles

Manager, Operations

Tigard, OR · On-site

Role Overview The Manager, Operations oversees daily operational processes supporting the Fanatics ... Identify and implement operational improvements in collaboration with Product, Data, and Technology ...

Bell and Howell

Operations Manager

Troutdale, OR · On-site

About Bell and Howell Bell and Howell delivers technology-driven Automation Services and Automation ... Site Operations Manager Location: Portland, OR/Troutdale, OR Job Summary: The Site Operations ...

Bell and Howell LLC

Operations Manager

Troutdale, OR · On-site

About Bell and Howell Bell and Howell delivers technology-driven Automation Services and Automation ... Site Operations Manager Location: Portland, OR/Troutdale, OR Job Summary: The Site Operations ...

TE Connectivity

Operations Manager

Wilsonville, OR · On-site

Operations Manager Posting Start Date: 7/16/26 At TE, you will unleash your potential working with ... TEL) is a global industrial technology leader creating a safer, sustainable, productive, and ...

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Showing results 41-60

All JobsTechnology Operations JobsManager Technology Operations JobsManager Technology Operations Jobs in Portland, OR

Manager Technology Operations information

See Portland, OR salary details

$32.9K

$67.3K

$125.7K

How much do manager technology operations jobs pay per year?

As of Aug 16, 2026, the average yearly pay for manager technology operations in Portland, OR is $67,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $82,200.00 per year, depending on experience, location, and employer.

How much do manager technology operations make in the US?

The average salary for a Manager of Technology Operations in the US is approximately $120,000 to $150,000 per year, depending on experience, location, and industry. These roles often require strong leadership skills, technical expertise, and knowledge of IT infrastructure and systems management.

What are some common challenges a manager technology operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What is a manager technology operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

Is a manager technology operations a high paying job?

A Manager of Technology Operations typically earns a high salary compared to many other roles in the tech industry, with compensation often reflecting experience, certifications, and the size of the organization. These roles usually include responsibilities such as overseeing IT infrastructure, managing teams, and ensuring operational efficiency, which contribute to their higher pay scale.

What are the key skills and qualifications needed to thrive as a manager technology operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.

What cities near Portland, OR are hiring for Manager Technology Operations jobs?

Cities near Portland, OR with the most Manager Technology Operations job openings:

Manager Technology Operations jobs near you
Infographic showing various Manager Technology Operations job openings in Portland, OR as of July 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $67,296 per year, or $32.4 per hour.

IT Manager, Help Desk

Odom

Vancouver, WA • On-site

$115K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Odom Corporation rating

8.0

Company rating: 8.0 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

118th of 419 rated retail wholesalers

Job description


The IT Manager, Help Desk leads The Odom Corporation's enterprise service desk and end-user technology support function. The role is accountable for delivering reliable, high-quality, customer-facing Tier 1 and Tier 2 support and ensuring that systems, devices, and access enable business productivity across corporate, warehouse, field, and remote environments.
This leader drives service excellence through strong team leadership, disciplined service management, and data-driven continuous improvement while partnering cross-functionally to resolve issues, address root causes, and improve the end-user experience.
Annual Salary: $115,000 - $145,000 (DOE) + bonus
Company perks and benefits
  • Eligible for EBITDA bonus
  • 128 hours of Paid Time Off Annually to start
  • 9 Paid Holidays
  • Medical, Dental, Vision Benefits
  • 401k with employer match

Essential Duties & Responsibilities include but are not limited to:
Service Desk Operations & Leadership
  • Lead day-to-day Help Desk team operations, including staff supervision, coaching, scheduling, work assignments, performance feedback, vendor coordination, ticket queues, escalations, backlog, SLAs, service quality, and customer satisfaction.
  • Build and develop a high-performing, customer-focused support team through coaching, accountability, and clear expectations.
  • Serve as the primary escalation and coordination point for complex end-user technology issues and coordinate cross-functional efforts.

Service Management & Continuous Improvement
  • Own and continuously improve Help Desk service management processes, including Freshservice configuration, ticket categorization, queues, workflows, service catalog items, approvals, dashboards, metrics, knowledge articles, automation, self-service, and AI-enabled support options such as Copilot/Copilot Studio where assigned.
  • Use service data to identify trends, chronic issues, top call drivers, root causes, and opportunities to reduce avoidable tickets, improve first-contact resolution, and strengthen the end-user support experience.

Platform & Operational Support
  • Ensure effective support for current platforms and tools, including Microsoft 365, Teams, SharePoint/OdomNet, OneDrive, Entra ID/Azure AD, Intune/Endpoint Manager, Windows Autopilot, Self-Service Password Reset, Freshservice, UKG, Encompass, PrinterLogic, CodeTwo, ScreenCloud, and other business systems.
  • Coordinate Help Desk readiness and coverage for operational events including warehouse moves, system implementations, and business changes.

Documentation, Governance, & Training
  • Maintain Help Desk documentation, SOPs, knowledge articles, user instructions, technical reference materials, and training plans for both Help Desk staff and end users.
  • Ensure Help Desk tickets and related tasks are appropriately documented, including request details, approvals, troubleshooting notes, resolution steps, and follow-up actions.

Job Requirements
Required
  • 8-10+ years of progressive experience in IT support, service desk operations, end-user technology, or IT operations, including at least 5 years supervising or managing technical support staff.
  • Demonstrated experience leading technical support teams, preferably in distributed environments.
  • Technical degree in a computer-related field or equivalent work experience required.
  • Strong experience administering or leading an ITSM/ticketing platforms and service management processes
  • Deep understanding of Microsoft 365 ecosystem, identity/access management, and modern endpoint support.
  • Experience with user lifecycle management and access governance.
  • Strong communication, analytical, management, and organizational skills.

Preferred
  • Experience with Freshservice or similar ITSM platforms.
  • Experience with endpoint lifecycle management, Intune, and Autopilot.
  • Familiarity with automation and scripting tools (Freshservice workflows, Power Automate, PowerShell, etc).
  • ITIL certification or equivalent practical experience.

Work Environment
  • This position may be performed from Vancouver, WA, Spokane, WA, or Boise, ID, with travel to other company locations as needed.
  • The role supports corporate, warehouse, field, and remote work environments with periodic onsite coordination and occasional after-hours support required for business-impacting incidents.

The above statements describe the general nature of the environment and level of work being performed and are not intended to be an exhaustive list of all responsibilities Additional duties may be assigned as needed.
Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.
The Odom Corporation offers competitive wages, medical and dental benefits, 401k plan, and much more!
Background/Drug Screen. EOE.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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