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Manager Technology Operations Jobs in Portland, OR

Ovation Workplace Services Inc.

Be Seen First

IT Operations (Onsite)

Beaverton, OR · On-site

$20 - $21/hr

Key Responsibilities Team Coordination & Attendance Management • Manage daily attendance for a ... operational metrics as needed Technical Support & Coverage • Provide hands-on IT support when ...

Amazon

IT Manager , OTS

Troutdale, OR · On-site

About Operation Technology Solutions (OTS) Operations is at the heart of Amazon business. We are ... management and staff to provide technical assistance for continuous improvement of IT solutions. - ...

Signature Graphics

IT Manager

Portland, OR · On-site

$110K - $130K/yr

Provide overall leadership for IT operations, including helpdesk/service requests, endpoint management, and user enablement across the organization * Establish and track service levels (response ...

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Manager Technology Operations information

See Portland, OR salary details

$32.9K

$67.3K

$125.7K

How much do manager technology operations jobs pay per year?

As of May 28, 2026, the average yearly pay for manager technology operations in Portland, OR is $67,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $82,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager Technology Operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.

What are some common challenges a Manager Technology Operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What are Manager Technology Operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What are popular job titles related to Manager Technology Operations jobs in Portland, OR? For Manager Technology Operations jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Manager Technology Operations jobs in Portland, OR look for? The top searched job categories for Manager Technology Operations jobs in Portland, OR are:
What cities near Portland, OR are hiring for Manager Technology Operations jobs? Cities near Portland, OR with the most Manager Technology Operations job openings:
Manager Technology Operations jobs near you
Infographic showing various Manager Technology Operations job openings in Portland, OR as of May 2026, with employment types broken down into 81% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $67,296 per year, or $32.4 per hour.

IT Operations (Onsite)

Ovation Workplace Services Inc.

Beaverton, OR • On-site

$20 - $21/hr

Full-time

Posted 20 days ago

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Job description

POSITION DESCRIPTION

Account Coordinator (Onsite IT Operations)
Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time

POSITION SUMMARY

The Account Coordinator is responsible for supporting day-to-day onsite IT operations by coordinating technician staffing, managing attendance, ensuring service continuity, and acting as a liaison between the delivery team and the customer. This role combines operational coordination, administrative oversight, and hands-on technical support when needed.

Key Responsibilities

Team Coordination & Attendance Management

• Manage daily attendance for a team of ~20 onsite IT technicians

• Track, review, and validate technician timekeeping and schedules

• Prepare and submit accurate weekly timesheets to the customer

• Ensure proper coverage across all shifts and service areas

Resource Management & Backfill Coordination

• Coordinate immediate backfill resources for unplanned absences or call-offs

• Maintain a roster of available technicians for quick deployment

• Open and manage job requisitions for backfills due to resignations or staffing gaps

• Partner with recruiting teams to ensure timely onboarding of new resources

Customer & Escalation Management

• Serve as a primary point of contact for onsite operational issues

• Address and resolve day-to-day escalations related to staffing, coverage, or service delivery

• Communicate proactively with customer stakeholders regarding staffing updates and service impacts

Operational & Administrative Support

• Maintain accurate records of attendance, staffing changes, and coverage plans

• Ensure compliance with contractual staffing requirements and SLAs

• Support reporting and operational metrics as needed

Technical Support & Coverage

• Provide hands-on IT support when required to cover resource gaps

• Troubleshoot basic to intermediate technical issues across end-user devices and systems

• Ensure minimal disruption to services during staffing shortages

Asset & Logistics Coordination

• Manage onsite service vehicle used for equipment delivery and logistics

• Coordinate maintenance activities (e.g., oil changes, repairs, inspections)

• Support equipment transportation and deployment as needed

MINIMUM QUALIFICATIONS

· 2–3 years of experience in IT operations, service delivery, or coordination roles

· Experience managing or coordinating technical teams in an onsite environment

· Strong organizational and multitasking skills

· Ability to handle escalations and work in a fast-paced environment

· Basic to intermediate technical troubleshooting skills (desktop support, hardware, etc.)

· Strong communication and stakeholder management skills

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Experience in MSP or enterprise IT support environments

• Familiarity with ticketing systems and workforce management tools

• Understanding of SLAs and service delivery metrics

EQUAL EMPLOYMENT OPPORTUNITY

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable law.

Applicants requiring reasonable accommodation during the hiring process should contact Human Resources in advance.

DISCLAIMER

This job description outlines the general nature and scope of the role and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify responsibilities as business needs evolve.