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Manager Technology Operations Jobs in Gilbert, AZ

Phoenix Staff

Project Manager

Phoenix, AZ · Hybrid

Five or more years of progressively responsible experience in project management, technology operations, digital initiatives, or related areas. * Prior experience managing third-party vendors ...

New

Gifthealth

IT Support Site Lead

Mesa, AZ · On-site

$84K - $99K/yr

Position Summary The IT Support Specialist Lead is responsible for leading IT support operations at an assigned Gifthealth site, including the day-to-day management of IT Support Specialist I and II ...

Gifthealth Inc

IT Support Site Lead

Mesa, AZ · On-site

$84K - $99K/yr

Position Summary The IT Support Specialist Lead is responsible for leading IT support operations at an assigned Gifthealth site, including the day-to-day management of IT Support Specialist I and II ...

giftHEALTH Inc

IT Support Site Lead

Mesa, AZ · On-site

$84K - $99K/yr

Position Summary The IT Support Specialist Lead is responsible for leading IT support operations at an assigned Gifthealth site, including the day-to-day management of IT Support Specialist I and II ...

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All JobsTechnology Operations JobsManager Technology Operations JobsManager Technology Operations Jobs in Gilbert, AZ

Manager Technology Operations information

See Gilbert, AZ salary details

$30.9K

$63.3K

$118.1K

How much do manager technology operations jobs pay per year?

As of Aug 12, 2026, the average yearly pay for manager technology operations in Gilbert, AZ is $63,254.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $77,300.00 per year, depending on experience, location, and employer.

How much do manager technology operations make in the US?

The average salary for a Manager of Technology Operations in the US is approximately $120,000 to $150,000 per year, depending on experience, location, and industry. These roles often require strong leadership skills, technical expertise, and knowledge of IT infrastructure and systems management.

What are some common challenges a manager technology operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What is a manager technology operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

Is a manager technology operations a high paying job?

A Manager of Technology Operations typically earns a high salary compared to many other roles in the tech industry, with compensation often reflecting experience, certifications, and the size of the organization. These roles usually include responsibilities such as overseeing IT infrastructure, managing teams, and ensuring operational efficiency, which contribute to their higher pay scale.

What are the key skills and qualifications needed to thrive as a manager technology operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.
What cities near Gilbert, AZ are hiring for Manager Technology Operations jobs? Cities near Gilbert, AZ with the most Manager Technology Operations job openings:
Manager Technology Operations jobs near you
Infographic showing various Manager Technology Operations job openings in Gilbert, AZ as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $63,254 per year, or $30.4 per hour.

Product Manager - Tech Delivery

Bank of America

Chandler, AZ • On-site

Full-time

Re-posted 15 days ago

Bank Of America rating

8.2

Company rating: 8.2 out of 10

Based on 527 frontline employees who took The Breakroom Quiz

51st of 171 rated banks

Job description

Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Position Summary:
This job is responsible for maximizing the value for one or more products. Key responsibilities include working with stakeholders to understand their needs, and with product owners or specialists to ensure they are aligning on priorities. Job expectations include ensuring delivery of products that meet client expectations, including features, security, availability, resiliency, timelines and costs.
  • Define the vision, strategy, and roadmap for AWS based products and services (e.g., landing zones, data platforms, developer platforms, cloud-native services).
  • Translate business and customer needs into AWS service offerings that drive adoption, scalability, and value.
  • Prioritize features and improvements using data-driven insights, stakeholder input, and alignment with enterprise objectives.
  • Ensure alignment with the AWS Well-Architected Framework (Reliability, Security, Cost Optimization, Performance, Sustainability).
  • Act as the voice of the customer for AWS products, ensuring product decisions reflect business needs.
  • Build strong relationships with stakeholders across business units, engineering, operations, and compliance.
  • Gather and analyze customer feedback, usage data, and industry trends to refine product direction.
  • Lead stakeholder communications on product vision, roadmap, and release updates.
  • Partner with engineering, DevOps, and SRE teams to deliver AWS product features on time and within scope.
  • Define and maintain product backlogs, user stories, and acceptance criteria.
  • Oversee go-to-market activities, adoption campaigns, and internal enablement for AWS services.
  • Coordinate with release and service delivery teams to ensure smooth rollouts.
  • Define and enforce product policies for security, compliance, data residency, and IAM in AWS environments.
  • Partner with FinOps teams to track and optimize AWS costs, ensuring financial accountability.
  • Ensure product delivery meets regulatory requirements (e.g., SOC2, PCI-DSS, GDPR, financial regulations).
  • Maintain alignment with enterprise governance standards while enabling agility.
  • Monitor product performance through KPIs (adoption, cost efficiency, NPS, service uptime).
  • Drive continuous improvement through customer feedback, retrospectives, and emerging AWS capabilities.
  • Stay current with AWS service innovations and identify opportunities to enhance the product portfolio.
  • Evangelize AWS product offerings within the organization, promoting self-service and best practices.
  • Product Strategy Roadmap Stakeholder Customer Engagement Execution Delivery Governance, Compliance Cost Management Continuous Improvement Innovation

Responsibilities:
  • Generates the vision and roadmap for the program based on customer requirements, industry trends, regulations, and the strategic direction for the business or technology domain
  • Communicates the program vision and roadmap to stakeholders, product owners and the teams
  • Oversees the budget(s) for one or more products by working closely with finance partners on both personnel and non-personnel expenses
  • Provides input into defining business capabilities and aligning them to products or creating new products to support them
  • Ensures product availability by partnering closely with demand and capacity teammates
  • Develops business cases for new products and additional features for existing products
  • Partners with the product owners and the teams to ensure that optimum value is obtained through technology and subject-matter expertise and understanding of the business and industry trends
  • Define the vision, strategy, and roadmap for AWS based products and services (e.g., landing zones, data platforms, developer platforms, cloud-native services).
  • Translate business and customer needs into AWS service offerings that drive adoption, scalability, and value.
  • Prioritize features and improvements using data-driven insights, stakeholder input, and alignment with enterprise objectives.
  • Ensure alignment with the AWS Well-Architected Framework (Reliability, Security, Cost Optimization, Performance, Sustainability).
  • Act as the voice of the customer for AWS products, ensuring product decisions reflect business needs.
  • Build strong relationships with stakeholders across business units, engineering, operations, and compliance.
  • Gather and analyze customer feedback, usage data, and industry trends to refine product direction.
  • Lead stakeholder communications on product vision, roadmap, and release updates.
  • Partner with engineering, DevOps, and SRE teams to deliver AWS product features on time and within scope.
  • Define and maintain product backlogs, user stories, and acceptance criteria.

Required Qualifications:
  • 5+ years of experience in product management or product ownership, with at least 2+ years focused on cloud (AWS preferred).
  • Strong knowledge of AWS services (EC2, S3, RDS, Lambda, EKS, VPC, IAM, CloudFormation, etc.).
  • Proven ability to translate business needs into technical product requirements.
  • Excellent communication and stakeholder management skills.
  • Experience with agile methodologies and backlog management (Jira, Azure DevOps, etc.).

Desired Qualifications:
  • Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
  • AWS Certified Solutions Architect or Product Manager certification.
  • Experience in financial services, healthcare, or other regulated industries.
  • Knowledge of cloud governance, security, and compliance frameworks.
  • Familiarity with FinOps and cloud cost optimization practices.
  • Background in software engineering, cloud architecture, or DevOps.
  • Strategic thinker with a customer-first mindset.
  • Strong ability to balance innovation with governance and compliance.
  • Data-driven decision-maker who can manage competing priorities.
  • Influencer who can engage both technical teams and business leaders.
  • Passionate about cloud technologies and AWS innovation.
  • Bachelor's degree in Computer Science, Engineering,

Skills:
  • Financial Management
  • Influence
  • Solution Delivery Process
  • Stakeholder Management
  • Technical Strategy Development
  • Agile Practices
  • Analytical Thinking
  • Collaboration
  • Result Orientation
  • Risk Management
  • Amazon Web Services (AWS)
  • Product Management

Shift:
1st shift (United States of America)
Hours Per Week:
40

What Bank Of America employees say

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Benefits

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Bank Of America logo

About Bank Of America

Sourced by ZipRecruiter

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1998

Social media

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