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Manager Technology Operations Jobs in Gilbert, AZ

Mondo

Tech Ops Analyst

Scottsdale, AZ · Remote

$35 - $44/hr

Bachelor's degree or equivalent 1-3 years of experience in an operations, analyst, coordinator, or project management role, preferably within a technology organization Experience coordinating or ...

Socket.dev

Manager, Information Technology

Gilbert, AZ · On-site

$115 - $135/hr

S. IT operations and serve as the missing management layer, enabling the organization to achieve scale with less friction and less risk. You will take ownership of daily execution standards, service ...

New

Kinective

Manager, Information Technology

Gilbert, AZ

$115K - $135K/yr

S. IT operations and serve as the missing management layer, enabling the organization to achieve scale with less friction and less risk. You will take ownership of daily execution standards, service ...

Kinective

Manager, Information Technology

Gilbert, AZ · On-site

$115K - $135K/yr

S. IT operations and serve as the missing management layer, enabling the organization to achieve scale with less friction and less risk. You will take ownership of daily execution standards, service ...

Kinective

Manager, Information Technology

Gilbert, AZ · On-site

$115K - $135K/yr

S. IT operations and serve as the missing management layer, enabling the organization to achieve scale with less friction and less risk. You will take ownership of daily execution standards, service ...

Meade

IT Director

Chandler, AZ · On-site

... and operational efficiency. * Lead cybersecurity initiatives, including risk management ... Technology Asset Management * Oversee the lifecycle management of company technology assets ...

Meade

IT Director

Phoenix, AZ

... and operational efficiency. * Lead cybersecurity initiatives, including risk management ... Technology Asset Management * Oversee the lifecycle management of company technology assets ...

Meade

IT Director

Scottsdale, AZ · On-site

... and operational efficiency. * Lead cybersecurity initiatives, including risk management ... Technology Asset Management * Oversee the lifecycle management of company technology assets ...

Meade

IT Director

Apache Junction, AZ · On-site

... and operational efficiency. * Lead cybersecurity initiatives, including risk management ... Technology Asset Management * Oversee the lifecycle management of company technology assets ...

Meade

IT Director

Tempe, AZ · On-site

... and operational efficiency. * Lead cybersecurity initiatives, including risk management ... Technology Asset Management * Oversee the lifecycle management of company technology assets ...

Meade

IT Director

Tempe, AZ · On-site

... and operational efficiency. * Lead cybersecurity initiatives, including risk management ... Develop and maintain technology standards that support reliability, security, and future growth.

Meade

IT Director

Glendale, AZ · On-site

... and operational efficiency. * Lead cybersecurity initiatives, including risk management ... Technology Asset Management * Oversee the lifecycle management of company technology assets ...

Meade

IT Director

Tempe, AZ · On-site

... and operational efficiency. * Lead cybersecurity initiatives, including risk management ... Technology Asset Management * Oversee the lifecycle management of company technology assets ...

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Showing results 21-40

All JobsTechnology Operations JobsManager Technology Operations JobsManager Technology Operations Jobs in Gilbert, AZ

Manager Technology Operations information

See Gilbert, AZ salary details

$30.9K

$63.3K

$118.1K

How much do manager technology operations jobs pay per year?

As of Sep 3, 2026, the average yearly pay for manager technology operations in Gilbert, AZ is $63,254.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $77,300.00 per year, depending on experience, location, and employer.

What is a manager technology operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are some common challenges a manager technology operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What are the key skills and qualifications needed to thrive as a manager technology operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

How much do manager technology operations make in the US?

The average salary for a Manager of Technology Operations in the US is approximately $120,000 to $150,000 per year, depending on experience, location, and company size. These roles often require strong leadership skills, technical expertise, and certifications such as ITIL or PMP.

Is a manager technology operations a high paying job?

A Manager of Technology Operations typically earns a high salary compared to many other IT roles, with compensation often reflecting leadership responsibilities, technical expertise, and industry experience. Salaries can vary based on company size, location, and required skills such as project management and systems oversight.

What cities near Gilbert, AZ are hiring for Manager Technology Operations jobs?

Cities near Gilbert, AZ with the most Manager Technology Operations job openings:

Manager Technology Operations jobs near you
Infographic showing various Manager Technology Operations job openings in Gilbert, AZ as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,254 per year, or $30.4 per hour.

Senior Director, Technology Operations & Service Excellence

Arizona State University

Scottsdale, AZ • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Arizona State University rating

7.8

Company rating: 7.8 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

236th of 628 rated colleges and universities

Job description

Senior Director, Technology Operations & Service Excellence
The Senior Director, Technology Operations & Service Excellence leads the strategy and continuous improvement of enterprise technology support and infrastructure services, ensuring reliable and scalable solutions that enable productivity across ASU Enterprise Partners and its affiliates. This role builds trusted relationships across the organization, including with executive and senior leaders, by understanding challenges and delivering practical, high-impact solutions, while leading a high-performing, service-oriented team grounded in exemplary customer service. The position is accountable for modernizing service delivery and advancing platform reliability to support long-term technology enablement.
What you'll do
  • Lead the ASUEP Service Center, delivering high-quality, high-response technology support for a global workforce of 400+ employees with a strong focus on customer experience, responsiveness, and resolution quality
  • Lead a multi-functional technology operations organization spanning Platform Support, Cloud Operations, and Data Engineering
  • Define and execute a unified service strategy that integrates platform support, infrastructure, and engineering into a cohesive, scalable operating model
  • Establish and monitor service performance metrics, including SLA attainment, response and resolution times, customer satisfaction, and continuous service improvement
  • Serve as the executive escalation point for critical incidents, ensuring rapid response, clear communication, and root cause resolution
  • Oversee enterprise infrastructure, networking, and cloud environments, including Microsoft Fabric and Google Cloud Platform, ensuring reliability and scalability
  • Work in close partnership with Director, Cybersecurity and Risk to ensure platforms and environments are secure and monitored
  • Lead engineering and cloud operations teams responsible for system performance, availability, and modernization of core platforms
  • Drive cloud optimization strategies, including cost management, performance tuning, and scalable architecture design
  • Lead data engineering capabilities that support secure, governed, and scalable data ingestion into enterprise platforms
  • Establish trust with executive and senior leaders by demonstrating a deep understanding of their challenges, adopting a customer-first mindset, and delivering practical, effective solutions that meet real business needs
  • Demonstrate exceptional customer service and relationship-building capabilities, with the ability to connect across all levels of the organization, understand pain points, and drive solutions that improve outcomes and user experience
  • Partner with Data Analytics & Insights leadership to ensure alignment between infrastructure, data pipelines, and analytics needs
  • Advance service delivery through automation, self-service, and AI-enabled capabilities to improve efficiency and user experience
  • Establish a roadmap for enterprise service management (ESM), including knowledge management, ticket management strategies, and workflow automation
  • Develop workforce planning, capacity management, and skills-based team structures to support growing service demand
  • Lead and mentor support analysts and technical leads, fostering a culture centered on customer excellence, accountability, and continuous improvement
  • Partner with cross-functional leaders to align technology services with business priorities, operational needs, and growth strategies; serve as a leader of the Data, Technology, & Operations Leadership Team
  • Act as a trusted advisor to senior leadership on service performance, infrastructure health, and investment priorities
  • Manage budgets, vendor relationships, and external service providers, ensuring cost efficiency, service quality, and contract performance

What you'll need
  • Strong leadership capability with experience building and scaling high-performing, customer-oriented teams
  • Proven ability to build trusted relationships, including executive leaders, by deeply understanding their challenges, demonstrating credibility, and delivering practical, high-impact solutions that align to business needs
  • Exceptional customer service and relationship-building capabilities, with the ability to connect across all levels of the organization, anticipate needs, and drive effective, user-centered solutions that improve outcomes and experience
  • Experience leading mixed teams of managers, technical individual contributors, and student employees
  • Deep expertise in service management frameworks (e.g., ITIL, enterprise service management practices)
  • Experience designing and running high-volume, high-availability service desk operations
  • Experience with infrastructure, networking, and cloud architecture concepts
  • Working knowledge of modern data platforms and data engineering pipelines
  • Ability to define and track service performance metrics, including SLAs, customer satisfaction, and operational efficiency
  • Excellent communication skills with the ability to translate technical concepts into clear business outcomes
  • Strong problem-solving and incident management capabilities, including root cause analysis and continuous improvement
  • Experience implementing automation, self-service, and AI-enabled support capabilities to improve service delivery
  • Strong financial acumen, including budget management, cost optimization, and vendor management
  • Proven ability to lead, mentor, and develop high-performing teams by setting clear expectations, providing ongoing coaching, and fostering a culture of accountability, growth, and customer excellence

Relevant qualifications
  • 10+ years of progressive leadership experience in technology operations, infrastructure, engineering, or enterprise support services
  • 5+ years leading large-scale, customer-focused service organizations (e.g., service desk, shared services, or enterprise support functions), including supporting distributed or hybrid workforces
  • Demonstrated experience managing complex infrastructure environments, including cloud platforms (e.g., Microsoft Fabric, Google Cloud, Azure, AWS)
  • Experience leading multi-functional teams across service desk, infrastructure, and engineering domains
  • Proven track record of driving operational transformation, service consolidation, or modernization initiatives
  • Bachelor's degree in information technology, computer science, engineering, or related field
  • OR any equivalent combination of experience and/or education from which comparable knowledge, skills, and abilities have been achieved

Preferred education and experience
  • Master's degree in information systems, business administration, or related field
  • Experience in higher education, nonprofit, or mission-driven organizations
  • Experience implementing or supporting Microsoft Fabric or similar modern analytics platforms
  • Experience operating in a multi-cloud environment (e.g., GCP, Azure, AWS)
  • Experience leading global or distributed service operations

Preferred skills and abilities
  • Familiarity with DevOps, SRE, or modern engineering practices
  • Experience with platform engineering and infrastructure-as-code approaches
  • Understanding of cybersecurity principles and their impact on infrastructure and service delivery
  • Experience integrating service management with data, analytics, or AI capabilities

Benefits
  • Hybrid work schedule. We work from home two days a week!
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) plan with matching employer contribution
  • 22 days of vacation time
  • 11 holidays, including your birthday
  • Parental leave
  • Significant tuition reductions
  • Professional development is highly valued at ASU Enterprise Partners, where employees are encouraged to look across the organization and nurture new areas of interest
  • $30 bi-weekly cell phone reimbursement

About ASU Enterprise Partners
ASU Enterprise Partners is a nonprofit organization whose mission is to provide an ecosystem of services to create solutions and generate resources to extend Arizona State University's reach and advance its charter. ASU Enterprise Partners supports ASU and several affiliates, including the ASU Foundation for a New American University, ASU Outreach Hub, ASURE, NEWSWELL, Skysong Innovations and University Realty.
ASU Enterprise Partners is home to several Centers of Excellence whose purpose is to provide professional services to its affiliates. The Centers of Excellence include Finance, General Counsel, Investments, Public Relations and Strategic Communications, Human Resources, Facilities and Operations, Data Analytics and Insights Planning, Budgeting and Strategy, and Technology and Solutions.
At ASU Enterprise Partners
We serve
ASU and one another with integrity, trust and compassion
We engage
step up, own it, collaborate
We innovate.
continuously, fearlessly, make decisions and take risks
We care
that everyone feels respected and valued for who they are
ASU Enterprise Partners is an Equal Opportunity Employer

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