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Manager Technology Operations Jobs in Tempe, AZ (NOW HIRING)

Verra Mobility

Vice President IT Operations

Mesa, AZ · On-site

Manage the full lifecycle of user hardware and software, including procurement, provisioning ... Lead the IT service desk and support operations, ensuring timely, high-quality resolution of ...

American Express

Manager-Tech Ops Engineering

Phoenix, AZ · On-site

$123K - $215K/yr

As a Senior Manager, Technology Operations Support, you will be essential in providing enterprise services to ensure high levels of product availability for the customers and partners of American ...

Osaic

Finance Manager, Technology

Scottsdale, AZ · Hybrid

$120K - $140K/yr

Summary: The FP&A Manager, Technology will play a critical role in providing financial insights ... and operational performance. * Lead the development and implementation of financial planning ...

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Manager Technology Operations information

See Tempe, AZ salary details

$29.7K

$60.8K

$113.5K

How much do manager technology operations jobs pay per year?

As of Aug 7, 2026, the average yearly pay for manager technology operations in Tempe, AZ is $60,777.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $74,200.00 per year, depending on experience, location, and employer.

How much do manager technology operations make in the US?

The average salary for a Manager of Technology Operations in the US is approximately $120,000 to $150,000 per year, depending on experience, location, and industry. These roles often require strong leadership skills, technical expertise, and knowledge of IT infrastructure and systems management.

What are some common challenges a manager technology operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What is a manager technology operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

Is a manager technology operations a high paying job?

A Manager of Technology Operations typically earns a high salary compared to many other roles in the tech industry, with compensation often reflecting experience, certifications, and the size of the organization. These roles usually include responsibilities such as overseeing IT infrastructure, managing teams, and ensuring operational efficiency, which contribute to their higher pay scale.

What are the key skills and qualifications needed to thrive as a manager technology operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.
What cities near Tempe, AZ are hiring for Manager Technology Operations jobs? Cities near Tempe, AZ with the most Manager Technology Operations job openings:
Manager Technology Operations jobs near you

Senior Manager - Technology Operations Engineering

American Express

Phoenix, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

American Express rating

8.6

Company rating: 8.6 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

23rd of 150 rated financial services

Job description

Sr Manager, Technology Operations Engineering executes strategic technical service plans, drives adoption of innovative practices, directs system and network maintenance, manages complex projects, and fosters a collaborative, growth-oriented team environment aligned with business objectives.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.


The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Education Qualifications:

  • BS degree in Computer Science, Computer Engineering, Information Technology, or other technical discipline.
  • Minimum 5 years of work experience in Mainframe software engineering, application support, infrastructure operations, production support, or runtime engineering.
  • Strong understanding of IBM Mainframe architecture and ecosystem, including z/OS, JES2/JES3, TSO/ISPF, SDSF, JCL, and batch processing environments, with experience supporting critical business applications.

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

  • Hands-on experience with Mainframe databases and data management technologies such as DB2 for z/OS, IMS DB, VSAM, and related utilities for performance tuning, maintenance, and troubleshooting.
  • Experience with Mainframe monitoring, observability, workload management, and operational tooling such as OMEGAMON, SMF/RMF, Sysview, MainView, Splunk/Elf, and log analysis tools to ensure application reliability and performance.
  • Strong programming and scripting skills with hands-on experience in COBOL, PL/I, REXX, JCL, SQL, and automation technologies to streamline operational and support activities.
  • Excellent problem-solving and troubleshooting abilities with proven experience diagnosing and resolving production incidents, batch failures, performance bottlenecks, and system issues in complex Mainframe environments.
  • Practical experience implementing and supporting enterprise integration solutions, including MQ, CICS Transaction Gateway, Connect:Direct, APIs, event-driven architectures, and batch and real-time data integration processes.
  • Experience with modern DevOps, Continuous Integration, and Continuous Delivery practices for Mainframe applications, utilizing tools such as Git, IBM Dependency Based Build (DBB), Jenkins, Endevor, Changeman, ISPW, UrbanCode Deploy, or equivalent platforms.
  • Knowledge of Mainframe resiliency, disaster recovery, high availability, capacity planning, and incident management best practices to maintain stable and secure production environments.
  • Understanding of Mainframe security concepts and technologies, including RACF, ACF2, Top Secret, audit controls, and compliance requirements.
  • Effective communication skills with the ability to explain technical concepts to product managers, business partners, and leadership, translating complex technical issues into business-relevant outcomes. Demonstrated collaboration skills in cross-functional and geographically distributed teams.
  • Familiarity with Site Reliability Engineering (SRE) principles, operational excellence, automation, and non-functional requirements (NFRs) such as availability, scalability, recoverability, performance, and security is preferred.
  • Experience with hybrid Mainframe and distributed/cloud environments, including API enablement, z/OS Connect, and enterprise modernization initiatives, is a plus.

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