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Manager Technology Operations Jobs in Columbus, IN

Intrepid

Operations Manager

Butlerville, IN · On-site

Position is contingent upon contract Award As the Operations Manager , you will Oversee the ... Working knowledge of OT/IT technologies, cellular systems, networking, and IT management. SECURITY ...

Intrepidgs

Operations Manager

Butlerville, IN

Position is contingent upon contract Award As the Operations Manager , you will Oversee the ... Working knowledge of OT/IT technologies, cellular systems, networking, and IT management. SECURITY ...

CSA Global LLC

Operations Manager

Edinburgh, IN · On-site

For nearly 50 years, CSA has delivered integrated technology and operational support services to ... Manage MTC Operations and Training on-site during standard operating hours. * Manage and supervise ...

CSA Global LLC

Operations Manager

Edinburgh, IN

For nearly 50 years, CSA has delivered integrated technology and operational support services to ... Manage MTC Operations and Training on-site during standard operating hours. * Manage and supervise ...

Rumpke

Operations Manager

Columbus, IN · On-site

Drive operational improvements through coaching, process consistency, and technology (e.g., onboard ... Manage P&L performance for assigned operations and control operational expenses * Support labor ...

Vergence

Operations Manager

Butlerville, IN · On-site

... t. Education: Bachelor's degree in Network Engineering, Cybersecurity, Information Management, or related discipline or the minimum experience listed below.

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All JobsTechnology Operations JobsManager Technology Operations JobsManager Technology Operations Jobs in Columbus, IN

Manager Technology Operations information

See Columbus, IN salary details

$28.8K

$59K

$110.2K

How much do manager technology operations jobs pay per year?

As of Aug 21, 2026, the average yearly pay for manager technology operations in Columbus, IN is $59,018.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $72,100.00 per year, depending on experience, location, and employer.

What is a manager technology operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are some common challenges a manager technology operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What are the key skills and qualifications needed to thrive as a manager technology operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

How much do manager technology operations make in the US?

The average salary for a Manager of Technology Operations in the US is approximately $120,000 to $150,000 per year, depending on experience, location, and company size. These roles often require strong leadership skills, technical expertise, and certifications such as ITIL or PMP.

Is a manager technology operations a high paying job?

A Manager of Technology Operations typically earns a high salary compared to many other IT roles, with compensation often reflecting leadership responsibilities, technical expertise, and industry experience. Salaries can vary based on company size, location, and required skills such as project management and systems oversight.

What cities near Columbus, IN are hiring for Manager Technology Operations jobs?

Cities near Columbus, IN with the most Manager Technology Operations job openings:

Manager Technology Operations jobs near you
Infographic showing various Manager Technology Operations job openings in Columbus, IN as of June 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $59,018 per year, or $28.4 per hour.

IT Operations Support Specialist - Senior

Epitec

Columbus, IN • On-site

$25 - $30/hr

Contractor

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

  • Location: Columbus, Indiana
  • Type: Contract
  • Job #106090

Job Title: Bilingual Customer Success Operations Analyst (English/Spanish)
Location: Remote
Job Type: W2
Expected hours per week: 40 hours per week
Schedule: Remote
Pay Range: $25 to $30 per hour
Job Description:
The ideal candidate is highly analytical, organized, and customer-focused, with the ability to manage multiple priorities while collaborating across cross-functional teams. This position will help drive consistency, scalability, and operational excellence across a diverse global customer portfolio.
Key Responsibilities
Fleet Analytics & Alert Management
  • Analyze fleet health data, equipment performance trends, and recurring operational issues.
  • Identify high-risk equipment and emerging fleet concerns through data analysis.
  • Prepare fleet performance summaries and customer-ready review materials.
  • Support alert monitoring, triage activities, and prioritization of customer follow-up actions.
  • Assist Customer Success Managers with fleet insights that drive customer engagement and proactive decision-making.
Customer Reporting & Business Insights
  • Develop and maintain customer health reports and fleet performance dashboards.
  • Prepare monthly customer reports, presentations, and executive summaries.
  • Track customer adoption, engagement, and key performance indicators (KPIs).
  • Maintain reporting processes and ensure data accuracy across customer accounts.
  • Generate actionable insights to support customer success initiatives and business growth.
Customer Onboarding Support
  • Coordinate onboarding activities for new customers and operational sites.
  • Assist with customer setup, documentation, and onboarding workflows.
  • Maintain onboarding checklists, process documentation, and operational guides.
  • Support development of training materials and user enablement resources.
  • Ensure customers have a smooth and consistent onboarding experience.
Customer Success Operations
  • Maintain Customer Success templates, playbooks, standard operating procedures, and best practices.
  • Track customer action items and support follow-up activities.
  • Partner with Customer Success, CARE, Product, Engineering, and regional teams to coordinate operational activities.
  • Support process improvement initiatives that enhance scalability and operational efficiency.
  • Assist in documenting and standardizing Customer Success processes globally.
Administrative & Program Support
  • Maintain customer records, operational trackers, and program documentation.
  • Support recurring reporting and governance requirements.
  • Assist with preparation for operational reviews and internal stakeholder meetings.
  • Contribute to continuous improvement efforts that strengthen Customer Success programs and customer outcomes.
Required Qualifications
  • Bilingual in English and Spanish (written and verbal).
  • Bachelor's degree or equivalent work experience.
  • Strong analytical, reporting, organizational, and problem-solving skills.
  • Experience supporting customer success, customer operations, reporting, onboarding, or related business functions.
  • Ability to manage multiple priorities and coordinate across cross-functional teams.
  • Strong customer service and communication skills.
  • Proficiency with Microsoft Office Suite, including Excel and PowerPoint.
  • Experience creating reports, presentations, and customer-facing materials.
  • Comfortable working independently in a remote environment.
Preferred Qualifications
  • Experience with fleet analytics, fleet operations, equipment monitoring, telematics, or related industries.
  • Experience supporting SaaS, digital solutions, customer success, or operational programs.
  • Familiarity with KPI development, dashboard reporting, and customer engagement metrics.
  • Experience working with global customers and cross-functional teams.
  • Background in mining, industrial equipment, fleet management, or connected asset technologies is a plus.
Key Competencies
  • Customer-focused mindset
  • Data-driven decision making
  • Attention to detail
  • Cross-functional collaboration
  • Process improvement and operational excellence
  • Effective written and verbal communication
  • Project coordination and organization

Benefits: 80 hours paid time off, paid holidays, medical insurance contributions, dental vision and our 401k retirement savings plan
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