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Manager Systems Support Engineer Jobs in Miami, FL

Symmetry I.T.

IT Support Engineer

Miami Beach, FL

... systems, and user accounts while ensuring a high level of service to staff, management, and vendors ... Support and maintain Windows Server 2016/2019 environments. * Assist with VMware virtualization ...

Symmetry I.T.

IT Support Engineer

Miami Beach, FL · On-site

... systems, and user accounts while ensuring a high level of service to staff, management, and vendors ... Support and maintain Windows Server 2016/2019 environments. * Assist with VMware virtualization ...

Stellar IT Group

SCCM Engineer

Fort Lauderdale, FL · On-site

SCCM Engineer Contract to Hire Location: Hybrid, 4x (M-Th) Fort Lauderdale, FL Role Overview ... management, operating system deployments, infrastructure support, automation, and ongoing ...

Fabergent

IT Support Engineer

Miami, FL

Provide level I and II support for company's SaaS solutions Provide level I and II support for SharePoint, Dynamics CRM and NAV. Work directly with customers and employees to resolve issues and ...

Lennar

Network Voice Engineer

Miami, FL

Telephony Management: * Assist in operating and optimizing cloud-based telephony systems, including ... Support the configuration and administration of telephony systems, leveraging automation tools and ...

Lennar

Network Voice Engineer

Miami, FL · On-site

Telephony Management: * Assist in operating and optimizing cloud-based telephony systems, including ... Support the configuration and administration of telephony systems, leveraging automation tools and ...

Lennar Homes

Network Voice Engineer

Miami, FL · On-site

Telephony Management: Assist in operating and optimizing cloud-based telephony systems, including ... Support the configuration and administration of telephony systems, leveraging automation tools and ...

Zoox

Senior Fleet Support Engineering Lead

Miami, FL

$157K - $188K/yr

The Senior Fleet Support Engineer on the Vehicle Development team is a critical, hands-on technical ... Direct the daily workflow of the Regional FSE team, overseeing performance management, career ...

Zoox

Senior Fleet Support Engineering Lead

Miami, FL

$157K - $188K/yr

The Senior Fleet Support Engineer on the Vehicle Development team is a critical, hands-on technical ... Direct the daily workflow of the Regional FSE team, overseeing performance management, career ...

Zoox

Senior Fleet Support Engineering Lead

Miami, FL · On-site

$157K - $188K/yr

The Senior Fleet Support Engineer on the Vehicle Development team is a critical, hands-on technical ... Direct the daily workflow of the Regional FSE team, overseeing performance management, career ...

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All JobsSystems Support Engineer JobsManager Systems Support Engineer JobsManager Systems Support Engineer Jobs in Miami, FL

Manager Systems Support Engineer information

See Miami, FL salary details

$18

$41

$72

How much do manager systems support engineer jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for manager systems support engineer in Miami, FL is $41.02, according to ZipRecruiter salary data. Most workers in this role earn between $30.34 and $46.44 per hour, depending on experience, location, and employer.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
What are popular job titles related to Manager Systems Support Engineer jobs in Miami, FL? For Manager Systems Support Engineer jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Manager Systems Support Engineer jobs in Miami, FL look for? The top searched job categories for Manager Systems Support Engineer jobs in Miami, FL are:
What cities near Miami, FL are hiring for Manager Systems Support Engineer jobs? Cities near Miami, FL with the most Manager Systems Support Engineer job openings:
Manager Systems Support Engineer jobs near you

IT Support Engineer

Symmetry I.T.

Miami Beach, FL

Full-time

Re-posted 24 days ago

Job description

Company Description

Symmetry IT is a leading provider of managed services, proudly serving businesses across Florida and Texas. We specialize in delivering custom IT support and security solutions tailored to meet the unique needs of our clients. With a commitment to innovation and excellence, we empower businesses to operate securely and efficiently. At Symmetry IT, we offer a fun and dynamic work environment where mentorship and professional growth are at the core of our culture. Join us and be part of a team that values collaboration, learning, and making a difference.

Job Description

We are seeking an experienced IT Support Technician to provide onsite technical support for hotel operations. This role is responsible for maintaining workstations, servers, network infrastructure, hospitality systems, and user accounts while ensuring a high level of service to staff, management, and vendors. The ideal candidate is reliable, communicates clearly in writing and verbally, and can manage both daily support tasks and assigned project work. This position is onsite during normal business hours with participation in an on-call rotation for after-hours and weekend emergencies.

Responsibilities

  • Provide desktop and workstation support for Windows 11 devices, including software installation, troubleshooting, and performance optimization.
  • Support and maintain Windows Server 2016/2019 environments.
  • Assist with VMware virtualization tasks and basic host/server maintenance.
  • Troubleshoot networking issues including switches, firewalls, DHCP, DNS, and connectivity problems.
  • Support wireless networks, including access point configuration, monitoring, and basic controller administration.
  • Manage Active Directory tasks such as creating, modifying, and disabling user accounts.
  • Provide support for Microsoft 365 services including Exchange Online, SharePoint, Teams, and authentication issues.
  • Support hospitality systems including Opera PMS, VingCard access control, Micros Simphony POS, and other hotel technologies.
  • Perform malware/threat remediation and maintain system security best practices.
  • Handle hardware repair, upgrades, and peripheral installations.
  • Work tickets efficiently within the company's ticketing system and maintain accurate documentation.
  • Complete assigned project tasks according to deadlines and quality standards.
  • Communicate professionally with staff and leadership, providing clear written updates and explanations.
  • Interact with hotel personnel and guests in a courteous and service-focused manner.
  • Coordinate with vendors, service providers, and onsite personnel as needed.
  • Lift equipment up to 40 lbs. as part of routine IT duties.
  • Participate in an after-hours and weekend on-call rotation for urgent issues.
Qualifications
  • Troubleshooting and installation experience with Microsoft Windows 11.
  • Basic VMware knowledge.
  • Experience with Windows Server 2016/2019.
  • Understanding of LAN/WAN networking and wireless systems.
  • Knowledge of Active Directory administration.
  • Experience with ticketing systems.
  • Strong written and verbal communication abilities.
  • Excellent customer service and interpersonal skills.
  • Ability to complete project tasks on time with attention to detail.
  • Ability to lift 40 lbs. or more.
  • Must work onsite during regular business hours and participate in on-call rotation.

Desired Skills

  • Experience administering Microsoft 365 (Exchange, SharePoint, Teams, security settings).
  • Experience with hotel technologies including Opera PMS, VingCard, and Micros Simphony.
  • Strong relationship-building skills with staff, management, and vendors.
  • Four years of technical experience.
Additional Information

  • Schedule: Monday-Friday, normal business hours EST. On Call Afterhours

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