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Manager Systems Support Engineer Jobs in Boca Raton, FL

MDVIP LLC

Sr. Systems Engineer

Boca Raton, FL · On-site

$98K - $135K/yr

Manage and scale 200+ virtual servers across on-premise (VMware) and cloud (Microsoft Azure ... SDLC Support: Build and maintain consistent DEV, UAT, and PROD environments to support developer ...

TEKsystems

Systems Administrator

West Palm Beach, FL

$45 - $55/hr

This individual will play a key role in system support, patch management, identity administration ... Monitor system alerts and respond to incidents, escalating to engineers when needed * Troubleshoot ...

Quvia

Systems Engineer

Hollywood, FL · Hybrid

... and manage data in the world's most network constrained environments. We partner with global ... As a Systems Engineer, you will work closely with our team of software developers, QA, support, and ...

L7 Solutions

Senior Systems Engineer

Fort Lauderdale, FL · On-site

$75K - $95K/yr

Senior Systems Engineer - Advance Your Career with L7 Solutions! L7 Solutions, a leader in IT and ... support: VPN, Terminal Services, and Citrix. * Monitor the remote monitoring and management system ...

L7 Solutions

Senior Systems Engineer

Fort Lauderdale, FL · On-site

$75K - $95K/yr

Senior Systems Engineer - Advance Your Career with L7 Solutions! L7 Solutions, a leader in IT and ... support: VPN, Terminal Services, and Citrix. * Monitor the remote monitoring and management system ...

L7 Solutions

Senior Systems Engineer

Fort Lauderdale, FL · On-site

$75K - $95K/yr

Senior Systems Engineer - Advance Your Career with L7 Solutions! L7 Solutions, a leader in IT and ... support: VPN, Terminal Services, and Citrix. * Monitor the remote monitoring and management system ...

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Manager Systems Support Engineer information

See Boca Raton, FL salary details

$18

$40

$72

How much do manager systems support engineer jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for manager systems support engineer in Boca Raton, FL is $40.70, according to ZipRecruiter salary data. Most workers in this role earn between $30.10 and $46.06 per hour, depending on experience, location, and employer.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer, and why are they important?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
What are popular job titles related to Manager Systems Support Engineer jobs in Boca Raton, FL? For Manager Systems Support Engineer jobs in Boca Raton, FL, the most frequently searched job titles are:
What cities near Boca Raton, FL are hiring for Manager Systems Support Engineer jobs? Cities near Boca Raton, FL with the most Manager Systems Support Engineer job openings:
Manager Systems Support Engineer jobs near you
IT SUPPORT SPECIALIST / FIELD ENGINEER

IT SUPPORT SPECIALIST / FIELD ENGINEER

Bluetide Communications

Fort Lauderdale, FL • On-site

Full-time

Posted 15 days ago

Job description

Salary: 25-30

BlueTide Communications is seeking a motivated and versatile Hybrid IT Support & Marine Field Technician to join our Ft. Lauderdale team. This role combines traditional IT support responsibilities with hands-on field installation and service work aboard commercial and offshore vessels.

The ideal candidate is comfortable troubleshooting IT systems remotely while also working in the field performing installations, cable runs, equipment replacements, and onboard network deployments. This position requires a strong technical foundation, adaptability, and a willingness to travel to ports, shipyards, and vessels as needed.

Key Responsibilities

IT Support & Systems Management

  • Provide remote and onsite technical support for clients via phone, email, remote access, and in-person service.
  • Troubleshoot hardware, software, networking, and connectivity issues.
  • Monitor and maintain client environments using Remote Monitoring & Management (RMM) tools.
  • Configure and support Windows workstations, network equipment, and cloud-based systems.
  • Assist with cybersecurity best practices, endpoint protection, firewall configurations, and system updates.
  • Maintain accurate documentation of service tickets, configurations, and resolutions.

Marine & Field Operations

  • Travel to vessels, shipyards, ports, and customer locations to perform installations and service work.
  • Pull and terminate network cabling aboard vessels and facilities.
  • Install, configure, and troubleshoot surveillance camera systems and onboard networking equipment.
  • Build, organize, and install network/server racks.
  • Replace and configure Starlink systems, antennas, switches, firewalls, wireless access points, and related communications equipment.
  • Assist with vessel technology deployments including satellite communications, CCTV systems, and wireless infrastructure.
  • Work alongside engineering and project management teams during installations and commissioning.
  • Perform equipment testing, troubleshooting, and final system verification onsite.

Team & Customer Support

  • Provide excellent customer service and maintain professional communication with clients and vessel crews.
  • Collaborate with engineers and senior technicians to resolve escalated technical issues.
  • Participate in operational planning, team meetings, and knowledge sharing initiatives.
  • Maintain a safety-focused mindset while working in industrial, marine, and offshore environments.

Qualifications

  • Experience in IT support, networking, field service, or low-voltage installation.
  • Strong understanding of networking fundamentals including switches, routers, firewalls, and wireless systems.
  • Familiarity with surveillance camera systems, structured cabling, and rack installations.
  • Experience with Starlink, satellite communications, or marine/offshore systems is a plus.
  • Ability to troubleshoot technical issues independently in both remote and onsite environments.
  • Comfortable working aboard vessels, in shipyards, and in physically demanding environments.
  • Willingness to travel regionally and occasionally offshore as needed.
  • Strong communication, organizational, and customer service skills.
  • Valid drivers license and ability to travel to ports and customer locations.

Preferred Certifications & Experience

  • CompTIA A+, Network+, or Security+
  • Experience with MSP environments or managed IT services
  • Experience with CCTV systems and network video recorders (NVRs)
  • Knowledge of Microsoft 365 and remote support platforms
  • Marine, offshore, or industrial field experience preferred but not required

Physical Requirements

  • Ability to lift and carry equipment up to 50 lbs
  • Ability to climb ladders, work in tight spaces, and board vessels safely
  • Comfortable working outdoors and in marine/industrial environments
  • Ability to travel and occasionally work extended hours during vessel deployments