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Manager Systems Support Engineer Jobs in Boca Raton, FL

Stellar IT Group

SCCM Engineer

Fort Lauderdale, FL · On-site

SCCM Engineer Contract to Hire Location: Hybrid, 4x (M-Th) Fort Lauderdale, FL Role Overview ... management, operating system deployments, infrastructure support, automation, and ongoing ...

Carrier

Light Commercial Product Support Engineer

FL · On-site +1

$79K - $158K/yr

Integration of i-Vu and third-party Building Management Systems is a benefit. This is a full-time, ... Support manufacturing quality teams and engineering with product and process improvements.

System One

Endpoint Systems Engineer

Hollywood, FL · On-site

$110K - $120K/yr

This role owns operating system and third-party application patching, OS lifecycle management ... Provide Tier 3 support for complex endpoint and software deployment issues, conducting root cause ...

Elev8 Recruitment

Senior System Engineer

Hollywood, FL · On-site

$170K - $235K/yr

... support engineers, not replace them. With a team of just 53 people, you'll have the opportunity to ... They're looking for an experienced Systems or CAE Engineer who enjoys solving complex engineering ...

New

Vaco by Highspring

Systems Engineer

Riviera Beach, FL · On-site

$45 - $50/hr

Contract Duration: 6 month contract Pay: $45-50/hr W2 Reports to: IT Manager Location: Seffner, FL (2 days onsite, 3 days remote) Snapshot: Hiring a mid-level Systems Engineer to support and clean up ...

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Showing results 21-40

All JobsSystems Support Engineer JobsManager Systems Support Engineer JobsManager Systems Support Engineer Jobs in Boca Raton, FL

Manager Systems Support Engineer information

See Boca Raton, FL salary details

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How much do manager systems support engineer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for manager systems support engineer in Boca Raton, FL is $40.70, according to ZipRecruiter salary data. Most workers in this role earn between $30.10 and $46.06 per hour, depending on experience, location, and employer.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
What are popular job titles related to Manager Systems Support Engineer jobs in Boca Raton, FL? For Manager Systems Support Engineer jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Manager Systems Support Engineer jobs in Boca Raton, FL look for? The top searched job categories for Manager Systems Support Engineer jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Manager Systems Support Engineer jobs? Cities near Boca Raton, FL with the most Manager Systems Support Engineer job openings:
Manager Systems Support Engineer jobs near you

Network Field Support Engineer

Octagon Talent

Fort Lauderdale, FL

Full-time

Re-posted 5 days ago

Job description

Octagon Talent Solutions is a full-service technology recruitment and staffing company based in South Florida. We humanize technical recruitment by identifying candidates' long-term career goals and assessing cultural fit when presenting opportunities. Our focus on long-term relationships helps ensure placements that last.

Job Overview:
We're seeking an IT Field Support Specialist Level 2 to deliver white-glove technical support across multiple job sites and office locations in the Dallas–Fort Worth area. In this hands-on role, you'll be the go-to resource for field and office teams, ensuring technology runs smoothly so project teams stay productive and connected. This is an excellent opportunity to join a growing organization and build your career in a dynamic industry that blends technology with engineering, procurement and construction innovation.

RESPONSIBILITIES:
  • Deliver responsive, high-quality technical support to end users across office and jobsite locations, maintaining exceptional customer service standards
  • Triage and resolve complex technical issues efficiently, documenting root causes and solutions to build institutional knowledge
  • Deploy, configure, and manage Windows endpoints including laptops, desktops, and standard business software across multiple locations
  • Provide expert support for Microsoft 365 suite including Outlook, Teams, SharePoint, and OneDrive synchronization
  • Manage iOS and Android mobile device support, troubleshooting connectivity and application issues
  • Maintain disciplined ticket management practices with clear communication of ETAs, progress updates, and resolution steps
  • Diagnose and resolve basic networking issues including DHCP, DNS, VPN, and VLAN configurations, escalating complex issues appropriately
  • Travel regularly to construction jobsites to provide on-site white-glove support and configure networking equipment
  • Monitor common technical issues proactively and drive projects through to completion with minimal supervision
  • Collaborate with field leadership to understand business needs and deliver technology solutions that enhance productivity
REQUIREMENTS:
  • Strong foundation in networking fundamentals: DHCP, DNS, VPN, VLANs, and IP addressing
  • Hands-on experience supporting Microsoft 365, SharePoint, and OneDrive in enterprise environments
  • Proven ability managing and troubleshooting both iOS and Android mobile devices
  • Demonstrated Windows administration skills including software deployment and system configuration
  • Exceptional written and verbal communication skills with a customer-service mindset
  • Meticulous attention to detail and disciplined approach to ticket management and documentation
  • Experience with Windows 10/11 endpoint management, imaging, auto-provisioning, and health monitoring
  • Knowledge of identity and access management including SSO/MFA and account provisioning workflows
  • Familiarity with endpoint security tools such as EDR, disk encryption, and secure wifi/VPN configurations
  • Proficiency with remote support tools for screen-sharing and remote assistance
  • Understanding of basic network monitoring, switch/AP configuration, and onsite router/AP setup
  • Experience with help desk/ticketing systems for intake prioritization, SLA management, and comprehensive documentation
  • Ability to work with asset management systems for tracking laptops, peripherals, and jobsite equipment
  • Bachelor's degree or equivalent practical experience preferred
  • 1–2+ years in progressively responsible technical support roles
  • Physical ability to lift up to 50 lbs occasionally and work in typical office and construction field conditions
NICE TO HAVE:
  • Previous experience supporting construction or field-operations environments where you've balanced office and remote site support
  • Scripting or automation skills for endpoint setup, configuration management, and health checks
  • Hands-on experience with network monitoring tools and intermediate switch/AP configuration
  • Exposure to knowledge base management and creating runbooks for common fixes and field checklists
WORK SETTING:
This is a high-travel role (approximately 95%) based in the Dallas–Fort Worth area, requiring daily travel to various job sites throughout the region. Candidates must be comfortable working primarily in active construction site environments with moderate noise levels, occasional dust, and varying weather conditions, with limited time in traditional office settings.