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Manager Systems Support Engineer Jobs in Boca Raton, FL

Unicon Pharma Inc.

Automation Engineer

Davie, FL · On-site

$45 - $55/hr

Key Responsibilities • Support the full lifecycle of site automation systems (PLC, SCADA, HMI)--design, configuration, programming, testing, and sustaining support. • Develop and maintain PLC and ...

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Manager Systems Support Engineer information

See Boca Raton, FL salary details

$18

$40

$72

How much do manager systems support engineer jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for manager systems support engineer in Boca Raton, FL is $40.70, according to ZipRecruiter salary data. Most workers in this role earn between $30.10 and $46.06 per hour, depending on experience, location, and employer.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer, and why are they important?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
What are popular job titles related to Manager Systems Support Engineer jobs in Boca Raton, FL? For Manager Systems Support Engineer jobs in Boca Raton, FL, the most frequently searched job titles are:
What cities near Boca Raton, FL are hiring for Manager Systems Support Engineer jobs? Cities near Boca Raton, FL with the most Manager Systems Support Engineer job openings:
Manager Systems Support Engineer jobs near you

Lead Systems Software Engineer

Cloud Software Group

Fort Lauderdale, FL • On-site

Full-time

Posted 11 days ago

Job description

Role Responsibilities:
  • Own the engineering lifecycle for LTSR branches, delivering high-quality fixes, performance optimizations, and security updates tailored to enterprise stability requirements.

  • Identify and implement targeted feature enhancements or backports that improve customer workflows, product integration, or overall usability within LTSR guidelines.

  • Collaborate with Product Managers, Support, DevOps, and Security teams to prioritize and deliver customer-focused solutions that align with long-term product goals.

  • Lead root cause investigations for complex customer-reported issues and implement long-term fixes that enhance product resilience.

  • Promote and uphold high engineering standards through rigorous code reviews, testing, logging/instrumentation, and static/dynamic code analysis.

  • Participate in Agile development practices, helping drive continuous improvement in both product and process.

  • Maintain accurate and up-to-date technical documentation, including design specs, release notes, and engineering workflows.

Basic Qualifications:
  • Bachelor's degree or equivalent in Computer Science or related field.

  • Minimum 8 years of professional experience in software engineering using C++/C# (experience with C also required).

  • Solid foundation in systems programming, including algorithms, data structures, operating systems, and networking.

  • Proven experience with memory management, multithreading, performance tuning, and cross-platform development.

About Us:
Cloud Software Group is one of the world's largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done - from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.

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