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Manager Systems Support Engineer Jobs in Boca Raton, FL

L7 Solutions

Senior Systems Engineer

Fort Lauderdale, FL · On-site

$75K - $95K/yr

Senior Systems Engineer - Advance Your Career with L7 Solutions! L7 Solutions, a leader in IT and ... support: VPN, Terminal Services, and Citrix. * Monitor the remote monitoring and management system ...

L7 Solutions

Senior Systems Engineer

Fort Lauderdale, FL · On-site

$75K - $95K/yr

Senior Systems Engineer - Advance Your Career with L7 Solutions! L7 Solutions, a leader in IT and ... support: VPN, Terminal Services, and Citrix. * Monitor the remote monitoring and management system ...

Stryker

Staff Packaging Engineer

Fort Lauderdale, FL · On-site

$89K - $148K/yr

Manage design change processes by coordinating engineering activities, completing technical ... Define and execute verification and validation strategies for packaging systems * Support ...

Stryker

Staff Packaging Engineer

Fort Lauderdale, FL · Hybrid

$89K - $148K/yr

Manage design change processes by coordinating engineering activities, completing technical ... Define and execute verification and validation strategies for packaging systems * Support ...

SCCU

Systems Engineer II - Linux

Miramar, FL · On-site

$113K - $120K/yr

... supporting packages across development, test, and production environments. * Manage system ... Systems Engineer II Requirements 5 to 8 years of progressively responsible Linux systems ...

SCCU

Systems Engineer II - Endpoint

Miramar, FL

Manage endpoint provisioning and enrollment workflows for Windows (Autopilot), macOS (Automated ... Provide Tier 3 escalation support for complex endpoint, software deployment, OSD, patch compliance ...

New

SCCU

Systems Engineer II - Linux

Miramar, FL · Hybrid

$113K - $120K/yr

... supporting packages across development, test, and production environments. * Manage system ... Systems Engineer II Requirements 5 to 8 years of progressively responsible Linux systems ...

New

SCCU

Systems Engineer II - Endpoint

Miramar, FL · On-site

Manage endpoint provisioning and enrollment workflows for Windows (Autopilot), macOS (Automated ... Provide Tier 3 escalation support for complex endpoint, software deployment, OSD, patch compliance ...

Humana

Senior Systems Engineer

Fort Lauderdale, FL · Remote

$99K - $136K/yr

Systems software engineering/programming is a specialized area of software engineering/programming ... The engineer supports software testing, deployment, and maintenance activities by correcting ...

Humana

Senior Systems Engineer

Fort Lauderdale, FL · Remote

$99K - $136K/yr

Systems software engineering/programming is a specialized area of software engineering/programming ... The engineer supports software testing, deployment, and maintenance activities by correcting ...

Fortinet, Inc.

Consulting Systems Engineer

Sunrise, FL · On-site

Own the day-to-day operation, maintenance, and lifecycle management of the regional laboratory ... Support strategic pre-sales engagements and key opportunities as a high-level regional technical ...

Fortinet

Consulting Systems Engineer

Sunrise, FL

Own the day-to-day operation, maintenance, and lifecycle management of the regional laboratory ... Support strategic pre-sales engagements and key opportunities as a high-level regional technical ...

Fortinet, Inc.

Consulting Systems Engineer

Sunrise, FL · On-site

Own the day-to-day operation, maintenance, and lifecycle management of the regional laboratory ... Support strategic pre-sales engagements and key opportunities as a high-level regional technical ...

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All JobsSystems Support Engineer JobsManager Systems Support Engineer JobsManager Systems Support Engineer Jobs in Boca Raton, FL

Manager Systems Support Engineer information

See Boca Raton, FL salary details

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How much do manager systems support engineer jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for manager systems support engineer in Boca Raton, FL is $40.70, according to ZipRecruiter salary data. Most workers in this role earn between $30.10 and $46.06 per hour, depending on experience, location, and employer.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer, and why are they important?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.
What are popular job titles related to Manager Systems Support Engineer jobs in Boca Raton, FL? For Manager Systems Support Engineer jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Manager Systems Support Engineer jobs in Boca Raton, FL look for? The top searched job categories for Manager Systems Support Engineer jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Manager Systems Support Engineer jobs? Cities near Boca Raton, FL with the most Manager Systems Support Engineer job openings:
Manager Systems Support Engineer jobs near you

Senior Systems Engineer

L7 Solutions

Fort Lauderdale, FL • On-site

$75K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Senior Systems Engineer - Advance Your Career with L7 Solutions!
L7 Solutions, a leader in IT and cybersecurity, is seeking a Senior Systems Engineer to drive innovation and deliver top-tier technical solutions. In this role, you'll design, implement, and support cutting-edge IT infrastructure for our clients, ensuring optimal performance and security.
• Competitive Salary + Growth Opportunities
• Hands-On Work with Advanced Technologies
• Collaborative, High-Performance Team Environment
If you're a skilled engineer ready to take on complex challenges and make an impact, apply today!
As a member of our team, you will be responsible for providing remote and on-site support for PCs, networking equipment, servers, firewalls, and desktop software. You will also be an escalation point for difficult-to-solve issues and expected to perform a wide range of IT support tasks.
The ideal candidate should possess excellent communication skills and be willing to work with clients and staff from technical to non-technical backgrounds. You must have the ability to work in a team environment and take ownership of tasks and projects.
Basic Functions:
  • Provide IT support relating to issues with internal systems and network infrastructure.
  • Support services for Microsoft-related technologies: Windows Server, Microsoft 365, Azure, SharePoint, etc.
  • Support services for virtualization technologies: VMware, Citrix, and Microsoft.
  • Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
  • Administer hosted and cloud solutions for customers using technologies that meet their requirements.
  • Support disaster recovery solutions.
  • Remote access solution support: VPN, Terminal Services, and Citrix.
  • Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets.
  • Document maintenance for all computer systems and network infrastructure.
  • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, or agreed outages.

Additional Duties and Responsibilities:
  • Improve customer service, perception, and satisfaction.
  • Escalate service or project issues that cannot be completed within agreed service levels.
  • Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals.
  • Document internal processes and procedures related to duties and responsibilities.
  • Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry.
  • Assist with projects as needs dictate and drive completion of deliverables on his/her own as needed.
  • Also responsible for assisting in the maintenance of the design and integrity of the internal systems, including customer-facing hosted and cloud environments.

Knowledge, Skills, and Abilities:
  • Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP.
  • Interpersonal skills: such as telephony skills, communication skills, active listening, and customer care.
  • Diagnosis skills of technical issues.
  • Ability to multi-task and adapt to changes quickly.
  • Technical awareness: an ability to match resources to technical issues appropriately.
  • Service awareness of all organization's key IT services for which support is being provided.
  • Understanding of support tools, techniques, and how technology is used to provide IT services.
  • Typing skills to ensure quick and accurate entry of service requests.

Benefits:
  • 401K with company match
  • Mobile phone reimbursement
  • Competitive salary based on experience and qualifications
  • Health, vision, and dental benefits included
  • Mileage reimbursement
  • Performance-based incentives
  • Generous bonus levels
  • Full on the job training & support
  • Fun working environment and culture
  • Great opportunity for advancement
  • PTO

Compensation Range: $75K - $95K, depending on experience and qualifications.
Join L7 Solutions and be a part of a dynamic team that values innovation, client satisfaction, and professional growth. Apply now and lead our team to new heights!

Apply