Manager Solution Engineering Jobs in Tennessee (NOW HIRING)

Job Summary

We are looking to hire an experienced Manager, Tech Solutions Operations to develop and oversee a team focused on helping drive adoption of our products, services, and capabilities to both prospects and existing partners. The Sales Solutions Architect team conduct discovery calls, draft and deliver presentations, demonstrate the capabilities of company products, create customized software solutions, and ensure the Integration project teams have all the documents and artifacts needed to execute those customized solutions with the client. In-depth knowledge of web development, architecture, and web service APIs, a passion for solutions, and high-level communications skills are critical to the success of this role. Ultimately, a top-notch Solutions Operations team drives sales and adoption by creating specialized business solutions, tailor-made to the client's needs.

Essential Functions/Responsibilities:

What You'll Do

      Lead and develop a team of Solution Consultants; own hiring, coaching, performance, and coverage planning

      Define and maintain the team's pre-sales methodology, discovery frameworks, and solution design standards

      Set the quality bar for all solution design documentation - ensuring every handoff to Business Development is complete and pitch-ready

      Serve as the senior technical voice in strategic accounts, escalations, and executive-level prospect conversations

      Partner with Business Development leadership to align on pipeline, handoff protocols, and deal strategy

      Act as the primary feedback channel from the field to Product - synthesizing customer requirements and integration gaps, and routing them to engineering and product management

     Standardize and optimize the delivery of tailored product demonstrations and proof of concepts 

     Oversee team responses to technical RFPs/RFIs to ensure high-quality and timely submissions 

     Build reusable playbooks, templates, and tools that improve team speed and consistency across verticals and use cases

      Stay current on emerging platform capabilities including AI-native and agentic architectures, API-driven integration patterns, and data product constructs - ensuring the team can credibly represent the full product suite

      Represent the Solution Consulting function in leadership planning, pipeline reviews, and cross-functional forums

Skills/Knowledge/Abilities

What We're Looking For

      5 - 8+ years in pre-sales, solutions consulting, sales engineering, or technical account management; 2+ years leading or managing a pre-sales team

      Proven ability to build and run a consultative pre-sales function in an enterprise B2B environment

      Strong technical aptitude - able to understand and communicate complex platform architectures, data products, API ecosystems, and integration requirements

      Familiarity with modern data and AI platform concepts: agentic systems, API-first architecture, data exchange methods, and enterprise connector frameworks

      Excellent communication and presentation skills; equally effective with engineering teams and C-suite audiences

      Demonstrated ability to translate technical capability into business value narratives a commercial team can pitch and close

      Experience in supply chain, logistics, data intelligence, or AI-native platforms preferred

      Bachelor's degree required

Minimum Education

Bachelor's degree or related field required

Minimum Experience

5 - 8 years proven Enterprise partner, sales, or solutions experience

Domicile Information:

This position is eligible for remote work and may be located anywhere within the United States, excluding AK, HI, and U.S. territories. Candidates within 50 miles of a FedEx campus may be required to work onsite several times per week. Periodic travel to partner, customer, and conference sites is expected.

Preferred Qualifications:

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: USA: $8,112/month - $20,711/month, AR, AZ, FL, IA, IN, KS, KY, LA, MO, MS, NE, OH, OK, SC, TN, UT: $8,112/month - $16,569/month, HI, MD, MN, NV, OR, RI: $8,518/month - $17,398/month, AK: $8,923/month - $18,226/month, DC: $9,735/month - $19,883/month, AL, GA, MI, NC, WI: $8,112/month - $17,398/month, CO, IL, PA, TX: $8,112/month - $18,226/month, NY, VA: $8,112/month - $19,883/month, CT, MA, WA: $8,518/month - $19,055/month, CA: $8,518/month - $20,711/month, NJ: $8,923/month - $19,883/month

Additional Details:

FedEx Dataworks is an Equal Opportunity Employer including, Vets/Disability.

• Know Your Rights
• Pay Transparency

Dataworks does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, Dataworks is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact DataworksTalentAcquisition@corp.ds.fedex.com.