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Manager Soft Services Jobs (NOW HIRING)

C&W Services

Director of Client Services

Atlanta, GA · On-site

This role directs Operations and Facility Managers across multiple campuses to deliver integrated hard services (MEP/building maintenance, HVAC/electrical/plumbing, energy/asset management) and soft ...

JLL

Assistant Facilities Manager

Franklin, MA · On-site

$80K - $95K/yr

JLL is seeking an experienced Assistant Facilities Manager with advanced expertise in soft services management, operational coordination, and client relationship support. This position is ideal for ...

JLL

Workplace Experience Manager

New York, NY · On-site

Monitors and manages 3rd party vendor performance related to soft services delivery. * Proactively ... identifies and escalates risks and issues at the account level (audit findings, client complaints ...

JLL

Workplace Experience Manager

Jersey City, NJ · On-site

Monitors and manages 3rd party vendor performance related to soft services delivery. * Proactively ... identifies and escalates risks and issues at the account level (audit findings, client complaints ...

JLL

Workplace Services Coordinator

San Francisco, CA · Hybrid

$23.25 - $29.50/hr

Manage and respond to executive ticket requests, partnering with the workplace services delivery ... Partners with soft services providers to establish and continually reinforce the expectation of ...

AA2IT

Receptionist

Jacksonville, FL

$24.32/hr

Office & Soft Services - Receptionist Title: Receptionist Job Family: Office & Soft Services ... Managing complex calendars with shifting priorities, event planning, running agendas taking clear ...

Compass Group

UNIT DIRECTOR

Loves Park, IL · On-site

$90K - $115K/yr

Soft Services Management: Oversees vendor performance across housekeeping, plants, vending, and other services, ensuring quality and compliance. Workplace Operations & Continuous Improvement:

Compass Group

UNIT DIRECTOR

Loves Park, IL · On-site

$90K - $115K/yr

Soft Services Management: Oversees vendor performance across housekeeping, plants, vending, and other services, ensuring quality and compliance. Workplace Operations & Continuous Improvement:

Compass Group

UNIT DIRECTOR

Loves Park, IL · On-site

$90K - $115K/yr

Soft Services Management: Oversees vendor performance across housekeeping, plants, vending, and other services, ensuring quality and compliance. Workplace Operations & Continuous Improvement:

Neko Health AB

Global Facilities Leader

New York, NY · On-site

$270K - $396K/yr

Significant leadership experience in facilities management, with a proven track record across the full spectrum of hard services, soft services, security, and health and safety in a premium consumer ...

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All JobsManager Soft Services Jobs

Manager Soft Services information

See salary details

$27.5K

$81.7K

$137.5K

How much do manager soft services jobs pay per year?

As of Jun 18, 2026, the average yearly pay for manager soft services in the United States is $81,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What are Manager Soft Services?

A Manager Soft Services oversees non-technical facilities management services, such as cleaning, catering, security, waste management, and front-of-house operations within a building or organization. Their main responsibility is to ensure these services run smoothly, efficiently, and to a high standard, contributing to a safe and pleasant environment for staff and visitors. They coordinate teams, manage contracts, monitor service quality, and often handle budgets related to these operations. Strong organizational and leadership skills are important in this role, as is the ability to respond flexibly to changing needs.

What is the difference between Manager Soft Services vs Facility Supervisor?

AspectManager Soft ServicesFacility Supervisor
CredentialsRelevant certifications in soft services, facilities managementOften similar certifications, focus on operational skills
Work EnvironmentOversees multiple soft service functions across facilitiesManages daily operations at specific sites
Employer & IndustryCommon in facilities management, hospitality, corporate sectorsTypically in building management, maintenance firms
Search & Comparison IntentFocuses on managerial responsibilities in soft servicesMore operational, site-specific role

The Manager Soft Services role involves overseeing multiple soft service functions like cleaning, catering, and security across various facilities, requiring strategic planning and management skills. In contrast, a Facility Supervisor handles daily operational tasks at specific sites, focusing on immediate service delivery. Both roles share similar credentials but differ in scope and level of responsibility.

What are the key skills and qualifications needed to thrive as a Manager Soft Services, and why are they important?

To thrive as a Manager Soft Services, you need expertise in facilities management, service delivery, and budget control, often supported by a relevant degree or facilities management certification. Familiarity with CAFM (Computer-Aided Facilities Management) systems, contract management software, and health and safety regulations is typically required. Strong leadership, communication, and problem-solving skills help you effectively manage teams and client relationships. These skills ensure efficient operations, high service standards, and client satisfaction in diverse facilities environments.

What are some common challenges faced by a Manager Soft Services and how can they be addressed?

A Manager Soft Services often encounters challenges such as balancing diverse stakeholder expectations, managing large teams across multiple service areas (like cleaning, catering, and security), and ensuring consistent service quality. Addressing these challenges requires strong communication skills, effective team leadership, and a proactive approach to problem-solving. Regular training, clear performance metrics, and fostering open communication channels with both clients and team members can help maintain high standards and quickly resolve any issues that arise.
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Manager Soft Services jobs near you
Building Manager

Building Manager

Commonwealth Fusion Systems

Milpitas, CA • On-site

$90K - $145K/yr

Full-time

Posted 5 hours ago

Job description

About Commonwealth Fusion Systems: 

Commonwealth Fusion Systems is on a mission to deliver the urgent transition to fusion energy.

Combining decades of research, top talent, and new technologies, we're designing and building commercially viable fusion power plants. And we're working with policymakers and suppliers to build the energy industry of the future. 

We're in the best position to make it happen. Since 2018, we've raised nearly $3 billion in capital, making us the largest and leading private fusion company in the world.

Now we're looking for more thinkers, doers, builders, and makers to join us. People who'll bring new perspectives, solve tough problems, and thrive as part of a team. 

If that's you and this role fits, we want to hear from you.
What you'll do:
  • Cleanroom PPE & Gowning
    • Manage supply and stocking of PPE (gowning, gloves, hairnets, booties, etc...)
    • Manage supply and stocking of lab cleaning supplies (wipes, IPA squeeze bottles, etc...)
    • Oversee vendor contracts, orders, deliveries, and quality control
  • Food Services & Catering
    • Manage food and beverage programs, including catering, snacks, and special events
    • Oversee vendor contracts, orders, deliveries, and quality control
    • Monitor budgets and track usage to ensure cost-effective solutions
  • Janitorial & Soft Services
    • Coordinate janitorial schedules, cleaning standards, and periodic deep cleans
    • Serve as the primary point of contact for janitorial vendors, ensuring service meets company expectations
    • Manage other soft services such as waste management, recycling, and pest control
  • Vendor & Contract Management
    • Participate in negotiating service contracts and monitor vendor performance
    • Develop strong vendor relationships to ensure reliable and responsive support
  • Employee Experience & Office Operations
    • Maintain shared spaces (kitchens, breakrooms, meeting rooms, lobbies) to ensure cleanliness and functionality
    • Partner with Execs, HR, and Facilities to support onsite employee engagement activities
    • Act as a point of contact for employee requests related to lab supplies, food, office supplies, and janitorial needs
    • Manage and maintain employee badging issuance for Milpitas and associated supplies
    • Support visitor management system and guest entry. Ensuring CFS compliance while providing a welcoming experience. (IT owns the system)
  • Administration & Reporting
    • Assist and support our regulatory compliance tasks to keep us compliant with City, County, and State regulations
    • Track and reconcile invoices, budgets, and service costs
    • Maintain accurate documentation of vendor agreements, service schedules, and compliance requirements
    • Provide regular updates on soft services performance and opportunities for improvement
  • Special Project examples include
    • Leading the stockroom organization and floorstock program
    • Oversee/drive 6S projects for lab and office spaces
    • Helping to cover shipping/receiving during Logistics Coordinators lunch
    • Assist in building programs for managing inventory, critical spare parts, etc.. through Mendix, JIRA, and Confluence
    • Support team building activities
    • Support office space changes and improvements
    • Organize and support holiday events
What we're looking for:
  • 3+ years of experience in a related position
  • Experience working with service providers, such as janitorial
  • Service-oriented mindset with strong attention to detail and organization
  • Ability to build collaborative relationships with employees, vendors, and cross-functional partners
  • Crucial soft skills, such as communication, leadership, conflict resolution, and stakeholder management
  • Problem-solving skills with a proactive approach
  • Proficient in using Confluence and Jira for project coordination, documentation management, and task tracking
  • Financial acumen to manage budgets effectively
Must-have requirements:
  • Ability to lift up to 25 lbs occasionally
  • Perform activities such as stooping, climbing, standing, sitting for extended periods of time
  • Willingness to travel or work required nights/weekends/on-call occasionally
  • Dedication to safety to mitigate industrial hazards that may include heat, cold, noise, fumes, strong magnets, lead (Pb), high voltage, high current, pressure systems, and cryogenics
$90,000 - $145,000 a year
#LI-Onsite

At CFS, we excel in fast-paced environments, driven by our values of integrity, execution, impact, and self-critique. As we grow, we're eager to bring on mission-driven folks who offer diverse perspectives and fresh ways to tackle challenges.

We value diversity deeply and are proud to be an equal opportunity employer by choice. We consider all qualified applicants equally, regardless of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law.

This role requires compliance with U.S. laws concerning the export of controlled or protected technologies or information (collectively, "Export Control Laws"). Any offer of employment will be contingent on the need for compliance with such Export Control Laws.
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