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Manager Soft Services Jobs in Virginia (NOW HIRING)

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Manager Soft Services information

See Virginia salary details

$27.3K

$81K

$136.3K

How much do manager soft services jobs pay per year?

As of Aug 22, 2026, the average yearly pay for manager soft services in Virginia is $80,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $115,500.00 per year, depending on experience, location, and employer.

What is a manager soft services?

A Manager Soft Services oversees non-technical facilities management services, such as cleaning, catering, security, waste management, and front-of-house operations within a building or organization. Their main responsibility is to ensure these services run smoothly, efficiently, and to a high standard, contributing to a safe and pleasant environment for staff and visitors. They coordinate teams, manage contracts, monitor service quality, and often handle budgets related to these operations. Strong organizational and leadership skills are important in this role, as is the ability to respond flexibly to changing needs.

What are the key skills and qualifications needed to thrive as a manager soft services?

To thrive as a Manager Soft Services, you need expertise in facilities management, service delivery, and budget control, often supported by a relevant degree or facilities management certification. Familiarity with CAFM (Computer-Aided Facilities Management) systems, contract management software, and health and safety regulations is typically required. Strong leadership, communication, and problem-solving skills help you effectively manage teams and client relationships. These skills ensure efficient operations, high service standards, and client satisfaction in diverse facilities environments.

What are some common challenges faced by a manager soft services and how can they be addressed?

A Manager Soft Services often encounters challenges such as balancing diverse stakeholder expectations, managing large teams across multiple service areas (like cleaning, catering, and security), and ensuring consistent service quality. Addressing these challenges requires strong communication skills, effective team leadership, and a proactive approach to problem-solving. Regular training, clear performance metrics, and fostering open communication channels with both clients and team members can help maintain high standards and quickly resolve any issues that arise.

What is the difference between Manager Soft Services vs Facility Supervisor?

AspectManager Soft ServicesFacility Supervisor
CredentialsRelevant certifications in soft services, facilities managementOften similar certifications, focus on operational skills
Work EnvironmentOversees multiple soft service functions across facilitiesManages daily operations at specific sites
Employer & IndustryCommon in facilities management, hospitality, corporate sectorsTypically in building management, maintenance firms
Search & Comparison IntentFocuses on managerial responsibilities in soft servicesMore operational, site-specific role

The Manager Soft Services role involves overseeing multiple soft service functions like cleaning, catering, and security across various facilities, requiring strategic planning and management skills. In contrast, a Facility Supervisor handles daily operational tasks at specific sites, focusing on immediate service delivery. Both roles share similar credentials but differ in scope and level of responsibility.

What does a manager soft services do?

A manager of soft services oversees the delivery of non-technical support functions such as cleaning, security, landscaping, and hospitality within a facility. They coordinate staff, ensure quality standards, manage budgets, and implement service improvements to maintain a safe and clean environment.

What are popular job titles related to Manager Soft Services jobs in Virginia?

For Manager Soft Services jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Manager Soft Services jobs in Virginia look for?

The top searched job categories for Manager Soft Services jobs in Virginia are:

What cities in Virginia are hiring for Manager Soft Services jobs?

Cities in Virginia with the most Manager Soft Services job openings:

Manager Soft Services jobs near you
Infographic showing various Manager Soft Services job openings in Virginia as of August 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $80,976 per year, or $38.9 per hour.

Program Manager I (RFP Support / Managed Services)

Resource Consultings Services Inc

Herndon, VA • On-site

Contractor

Re-posted 5 days ago

Job description

Role: Program Manager I (RFP Support / Managed Services)

Location: Remote (Occasional visit for quarterly meetings in DMV area)

Duration: 6+ month (Part time 10-20/hr /week)

Minimum Qualifications and Wow Factors

Describe a normal day in this role:

o             Participate in solutioning sessions

o             Contribute to RFP technical response

o             Collaborate with delivery and proposal teams

o             Support development of managed service desk strategy

o             Prepare for and participate in orals presentations

Projects this person will work on:

  • Managed service desk oversight + IT modernization initiative
  • Major CMS-related RFP

Technologies used daily:

o             ServiceNow

o             Salesforce

o             NICE CXone

o             Other service desk / call center platforms

Teams and individuals:

o             Proposal team

o             Delivery leadership

o             Technical SMEs

o             Executive stakeholders

Minimum qualifications:

o             Experience with CMS (Centers for Medicare & Medicaid Services)

o             Service desk or call center management experience

o             IT modernization experience

o             Strong program management background

Top 3 must-have skills:

1.            CMS experience

2.            Managed service desk / call center leadership

3.            IT modernization (tools + transformation initiatives)

Nice-to-have skills:

o             Experience with RFP solutioning and proposal development

o             Familiarity with federal contracting

o             Experience improving SLA performance

Standout communication / soft skills:

o             Executive presence

o             Strong verbal communication (for orals)

o             Ability to command a room and articulate solutions clearly

Performance evaluation:

o             Contribution to RFP quality

o             Effectiveness in solutioning

o             Stakeholder feedback

o             Orals performance

Career growth:

o             Potential full-time Program Manager role if contract is awarded