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Manager Soft Services Jobs in Michigan (NOW HIRING)

Compass Group

FACILITIES MANAGER

Plymouth, MI · On-site

$65K - $80K/yr

Experience with Soft Services to include Janitorial * GMP experience preferred but not required * Excellent written and verbal communication skills * P&L Management * Client Relations and Customer ...

Compass Group

FACILITIES MANAGER

Plymouth, MI · On-site

$65K - $80K/yr

Experience with Soft Services to include Janitorial * GMP experience preferred but not required * Excellent written and verbal communication skills * P&L Management * Client Relations and Customer ...

Compass Group

FACILITIES MANAGER

Plymouth, MI

$65K - $80K/yr

Experience with Soft Services to include Janitorial * GMP experience preferred but not required * Excellent written and verbal communication skills * P&L Management * Client Relations and Customer ...

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All JobsSoft Services JobsManager Soft Services JobsManager Soft Services Jobs in Michigan

Manager Soft Services information

See Michigan salary details

$24K

$71.2K

$119.8K

How much do manager soft services jobs pay per year?

As of Aug 12, 2026, the average yearly pay for manager soft services in Michigan is $71,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $101,500.00 per year, depending on experience, location, and employer.

What is a manager soft services?

A Manager Soft Services oversees non-technical facilities management services, such as cleaning, catering, security, waste management, and front-of-house operations within a building or organization. Their main responsibility is to ensure these services run smoothly, efficiently, and to a high standard, contributing to a safe and pleasant environment for staff and visitors. They coordinate teams, manage contracts, monitor service quality, and often handle budgets related to these operations. Strong organizational and leadership skills are important in this role, as is the ability to respond flexibly to changing needs.

What is the difference between Manager Soft Services vs Facility Supervisor?

AspectManager Soft ServicesFacility Supervisor
CredentialsRelevant certifications in soft services, facilities managementOften similar certifications, focus on operational skills
Work EnvironmentOversees multiple soft service functions across facilitiesManages daily operations at specific sites
Employer & IndustryCommon in facilities management, hospitality, corporate sectorsTypically in building management, maintenance firms
Search & Comparison IntentFocuses on managerial responsibilities in soft servicesMore operational, site-specific role

The Manager Soft Services role involves overseeing multiple soft service functions like cleaning, catering, and security across various facilities, requiring strategic planning and management skills. In contrast, a Facility Supervisor handles daily operational tasks at specific sites, focusing on immediate service delivery. Both roles share similar credentials but differ in scope and level of responsibility.

What are the key skills and qualifications needed to thrive as a manager soft services?

To thrive as a Manager Soft Services, you need expertise in facilities management, service delivery, and budget control, often supported by a relevant degree or facilities management certification. Familiarity with CAFM (Computer-Aided Facilities Management) systems, contract management software, and health and safety regulations is typically required. Strong leadership, communication, and problem-solving skills help you effectively manage teams and client relationships. These skills ensure efficient operations, high service standards, and client satisfaction in diverse facilities environments.

What are some common challenges faced by a manager soft services and how can they be addressed?

A Manager Soft Services often encounters challenges such as balancing diverse stakeholder expectations, managing large teams across multiple service areas (like cleaning, catering, and security), and ensuring consistent service quality. Addressing these challenges requires strong communication skills, effective team leadership, and a proactive approach to problem-solving. Regular training, clear performance metrics, and fostering open communication channels with both clients and team members can help maintain high standards and quickly resolve any issues that arise.
What are popular job titles related to Manager Soft Services jobs in Michigan? For Manager Soft Services jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Manager Soft Services jobs in Michigan look for? The top searched job categories for Manager Soft Services jobs in Michigan are:
What cities in Michigan are hiring for Manager Soft Services jobs? Cities in Michigan with the most Manager Soft Services job openings:
Manager Soft Services jobs near you

FACILITIES MANAGER

Compass Group

Plymouth, MI • On-site

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,088 frontline employees who took The Breakroom Quiz

344th of 488 rated business services

Job description

Position Title: FACILITIES MANAGER
Travel: Local travel required between two sites
Salary: $65,000 - $80,000
Other Forms of Compensation: none
ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).
ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.
This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM's clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.
Job Summary
The Facilities Coordinator provides support to the Business Services Manager to provide excellent customer service to our clients.
Key Responsibilities:
  • Assists with the oversight of subcontractor management of cleaning, light maintenance, pest control, waste management, security, landscaping, snow removal, and mailroom operations,
  • Manages all moves, adds, changes

Preferred Qualifications:
  • Prior Facilities Management experience within the Business & Industry sector
  • Or prior Hospitality experience in a management role, Housekeeping Manager, Front Office Manager, Convention Coordinators, Operations/General Manager
  • Experience with Soft Services to include Janitorial
  • GMP experience preferred but not required
  • Excellent written and verbal communication skills
  • P&L Management
  • Client Relations and Customer Service Oriented
  • Team leadership Abilities; Staffing Recruiting, Development and Relations
  • Planning, Organization & System Know-how
  • Has experience in commercial janitorial, managing a team, flexible schedule, willingness to grow.
  • Knowledge of the janitorial industry and basic rules, expectations, safety regulations.
  • Ability to manage interviews, hiring and disciplinary actions.
  • Basic financial budgeting understanding

Apply to ESFM Services today!
ESFM is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at ESFM are offered many fantastic benefits.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Eurest Services maintains a drug-free workplace.
Req ID:1554627
ESFM
Brandy Wilson

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