1

Guest Service Assistant Jobs in Michigan (NOW HIRING)

Service Assistant

Novi, MI

$14 - $18.75/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing ... The primary focus is assisting the Servers with food running, table clearing, and guest service.

Service Assistant

Utica, MI

$13.75 - $18.25/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing ... The primary focus is assisting the Servers with food running, table clearing, and guest service.

Service Assistant

Dearborn, MI

$13.75 - $18.50/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing ... The primary focus is assisting the Servers with food running, table clearing, and guest service.

Service Assistant

Novi, MI · On-site

$14 - $18.75/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing ... The primary focus is assisting the Servers with food running, table clearing, and guest service.

Service Assistant

Dearborn, MI · On-site

$13.75 - $18.50/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing ... The primary focus is assisting the Servers with food running, table clearing, and guest service.

Service Assistant

Dearborn, MI · On-site

$13.75 - $18.50/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing ... The primary focus is assisting the Servers with food running, table clearing, and guest service.

Service Assistant

Utica, MI · On-site

$13.75 - $18.25/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing ... The primary focus is assisting the Servers with food running, table clearing, and guest service.

Service Assistant

Novi, MI · On-site

$14.25 - $18.75/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing ... The primary focus is assisting the Servers with food running, table clearing, and guest service.

Service Assistant

Utica, MI · On-site

$13.75 - $18.25/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing ... The primary focus is assisting the Servers with food running, table clearing, and guest service.

Schulte Hospitality Group is seeking a dynamic, service-oriented Assistant Front Office Manager to ... Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

Schulte Hospitality Group is seeking a dynamic, service-oriented Assistant Front Office Manager to ... Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

Guest Service Representative

Marquette, MI · On-site

$13 - $16/hr

Overview A Guest Services Representative is passionate about providing remarkable guest service at ... Employee Health & Wellness Programs, Challenges and Resources - to assist our team members in ...

next page

Showing results 1-20

Guest Service Assistant information

See Michigan salary details

$10

$15

$21

How much do guest service assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for guest service assistant in Michigan is $15.85, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $18.03 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a guest service assistant?

To thrive as a Guest Service Assistant, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly, approachable demeanor help individuals excel in guest-facing situations. These skills ensure a positive guest experience, efficient operations, and repeat business for hospitality organizations.

What is a guest service assistant?

Guest Service Assistants are customer-facing staff members who ensure that guests have a positive and comfortable experience at a business, such as a hotel, resort, or entertainment venue. Their duties typically include greeting guests, handling check-ins and check-outs, answering queries, resolving issues, and assisting with special requests. They play a key role in maintaining high standards of customer service and satisfaction. Excellent communication, problem-solving skills, and a friendly demeanor are essential for this role.

What are some common challenges faced by guest service assistants, and how can I prepare for them?

Guest Service Assistants often encounter challenges such as managing high guest volumes during peak hours, handling difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To prepare, it's helpful to develop strong communication and conflict-resolution skills, practice staying calm under pressure, and become familiar with the company's policies and procedures. Proactively learning about the property or service offerings can also help you provide quick and accurate assistance to guests, enhancing their overall experience.

What is the difference between Guest Service Assistant vs Front Desk Agent?

AspectGuest Service AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, event venuesHotels, motels, hospitality establishments
Employer & IndustryHospitality industry, customer-focused rolesHospitality industry, front-line customer service
Search & Comparison IntentCustomer service, hospitality, guest assistanceReception, check-in, guest support

Both Guest Service Assistants and Front Desk Agents work in hospitality settings, providing customer service and guest support. While their roles overlap in guest interaction, Guest Service Assistants often focus on broader guest experience tasks, whereas Front Desk Agents primarily handle check-ins, check-outs, and reservations. Both positions require similar credentials and are vital in ensuring guest satisfaction in the hospitality industry.

What are the most commonly searched types of Guest Service jobs in Michigan? The most popular types of Guest Service jobs in Michigan are:
What are popular job titles related to Guest Service Assistant jobs in Michigan? For Guest Service Assistant jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Guest Service Assistant jobs in Michigan look for? The top searched job categories for Guest Service Assistant jobs in Michigan are:
What cities in Michigan are hiring for Guest Service Assistant jobs? Cities in Michigan with the most Guest Service Assistant job openings:
Infographic showing various Guest Service Assistant job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $32,958 per year, or $15.8 per hour.

$14 - $18.75/hr

Full-time

Re-posted 13 days ago


Job description

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the quality of our customer service. The primary focus is assisting the Servers with food running, table clearing, and guest service.

You will work in close collaboration with colleagues and follow established health and safety standards. The goal is to accelerate our business development by providing an innovative and entertaining dining experience which will compel our guests to become raving fans and create brand loyalty.