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Manager Salesforce Support Engineer Jobs in Austin, TX

Lightedge

Support Engineer

Austin, TX · On-site

Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join ... Ability to manage multiple assignments and operate with minimal supervision, adjusting priorities ...

Integritek

Support Engineer

Austin, TX · On-site

Company Description Headquartered in Austin, Texas, and providing managed services globally ... The Senior Systems Engineer leverages technical expertise in the area of end user engineering to ...

Sembi

Salesforce Administrator

Austin, TX · Remote

Support data quality, data hygiene and governance practices across Salesforce and related go-to-market systems. * Manage and troubleshoot day-to-day system issues, user requests and production ...

Kestra Holdings

Senior Salesforce Engineer

Austin, TX · On-site

$124K - $152K/yr

Kestra Holdings offers industry-leading wealth management platforms for independent wealth ... Support the ongoing Salesforce transformation initiative by modernizing existing solutions ...

Sembi

Salesforce Administrator

Austin, TX · On-site +1

Support data quality, data hygiene and governance practices across Salesforce and related go-to-market systems. * Manage and troubleshoot day-to-day system issues, user requests and production ...

Four Hands

Salesforce Developer

Austin, TX · On-site

$55 - $72.75/hr

Manage user accounts, profiles, roles, permission sets, and security settings to ensure proper ... Develop and maintain reports, dashboards, and data visualizations to support operational and ...

BusPatrol LLC

Lead Salesforce Developer

Austin, TX · On-site

$55 - $72.75/hr

... to support C2C or 1099 arrangements. The Opportunity The Lead Salesforce Developer will serve as ... Build and optimize contact center solutions, including omnichannel case management, CTI ...

Rippling

Product Support Engineer

Austin, TX · On-site

$70 - $100/hr

About the role * The Product Support Engineer leads investigation and resolution of complex ... Ability to self-manage, prioritize critical incidents, and task-switch effectively; strong time ...

GFiber

Senior Software Engineer, Salesforce

Austin, TX · On-site

$177K - $229K/yr

Our Software Engineering team is responsible for the Salesforce CPQ/Order Management for GFiber Enterprise applications. Our team's leadership is notable for listening to feedback and transparent ...

GLG

Software Support Engineer

Austin, TX · On-site

We're seeking a Software Support Engineer to help improve and maintain GLG's software that matches ... As a part of our Product Engineering team, you'll pair with other engineers, product managers, and ...

RobCo

Service & Support Engineer

Austin, TX · On-site

$90 - $120/hr

To achieve this, we are looking for an ambitious Service & Support Engineer to help us establish ... managing a traditional ticket queue. * Culture‑aligned mindset with strong ownership, high ...

Aristocrat

Technical Support Engineer

Austin, TX

$94K - $174K/yr

As a Technical Support Engineer, you'll have the opportunity to create a significant impact by ... Manage and prioritise incoming support tickets from casino operators, prioritising by severity and ...

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Showing results 21-40

All JobsSalesforce Support Engineer JobsManager Salesforce Support Engineer JobsManager Salesforce Support Engineer Jobs in Austin, TX

Manager Salesforce Support Engineer information

See Austin, TX salary details

$37.7K

$83.6K

$147.7K

How much do manager salesforce support engineer jobs pay per year?

As of Aug 22, 2026, the average yearly pay for manager salesforce support engineer in Austin, TX is $83,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $103,600.00 per year, depending on experience, location, and employer.

What is the difference between Manager Salesforce Support Engineer vs Salesforce Support Engineer?

AspectManager Salesforce Support EngineerSalesforce Support Engineer
CertificationsSalesforce Certified Administrator, Advanced Support certificationsSalesforce Certified Administrator, Support certifications
Work EnvironmentLeads support teams, manages escalations, strategic planningProvides technical support, resolves user issues, maintains Salesforce instances
ResponsibilitiesTeam management, process improvement, client communicationIssue troubleshooting, user training, system maintenance

The main difference is that the Manager Salesforce Support Engineer oversees support teams and strategic initiatives, while the Salesforce Support Engineer focuses on technical issue resolution and user support. The manager role involves leadership and planning, whereas the support engineer role is more hands-on with technical tasks.

What are the most commonly searched types of Salesforce Support Engineer jobs in Austin, TX?

The most popular types of Salesforce Support Engineer jobs in Austin, TX are:

What are popular job titles related to Manager Salesforce Support Engineer jobs in Austin, TX?

For Manager Salesforce Support Engineer jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Manager Salesforce Support Engineer jobs in Austin, TX look for?

The top searched job categories for Manager Salesforce Support Engineer jobs in Austin, TX are:

What cities near Austin, TX are hiring for Manager Salesforce Support Engineer jobs?

Cities near Austin, TX with the most Manager Salesforce Support Engineer job openings:

Manager Salesforce Support Engineer jobs near you
Infographic showing various Manager Salesforce Support Engineer job openings in Austin, TX as of June 2026, with employment types broken down into 2% As Needed, 72% Full Time, 15% Part Time, and 11% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $83,553 per year, or $40.2 per hour.

Support Engineer

Lightedge

Austin, TX • On-site

Full-time

Re-posted 28 days ago

Job description

Lightedge Solutions is currently looking for an experienced and dynamic Support Engineer to join our team. In this role, you will collaborate with multiple departments and stakeholders across a diverse range of technologies and technical areas ranging from network architecture to storage solutions, disaster recovery to virtualization, and more. This role empowers you to work on cutting-edge technologies and contributes to our commitment to innovation and customer support excellence. 
If you are someone who wants to join a rapidly growing team and impact change, while constantly expanding your technical knowledge, aptitude, and exposure, this is a fantastic opportunity for you! 
Responsibilities
  • Act as a technical leader within the Operations Support team 
  • Receive and work escalations from Support Team members and provide timely and effective resolutions within SLAs 
  • Support Premier level customers following designated procedures and priorities 
  • Solve complex customer issues involvingNetwork Routing and Switching,Network Security and Firewall, Virtualization, Storage, andBackup and Disaster Recovery 
  • Collaborate with Platform Engineers for advanced troubleshooting, issue resolution, and root cause analysis 
  • Engage with Operations Leaders to improve operational processes, driving efficiency and productivity 
  • Lead by example by updating internal documentation of procedures, solutions to common problems, and customer-facing support materials 
  • Partner with our internal Educational Services team in recommending additions or modifications to existing technician training programs 
  • Participate in knowledge-sharing activities 
  • Partner with Platform Owners, Product Directors, and Key Stakeholders to improve products, operational processes, and complete projects 
  • Provide after-hours support as part of an operations on-call rotation to maintain high availability of services 
  • Able to use AI (ChatGPT and Copilot) to improve efficiency and quality of work 
  • Maintain continued education and certifications
  • Work in ServiceNow to support internal and external customers
Requirements
  • Exceptional written and verbal communication skills 
  • Ability to manage multiple assignments and operate with minimal supervision, adjusting priorities accordingly 
  • Able to maintain a professional demeanor under stress 
  • Demonstrated willingness to learn and adapt to changes in technology, tools, and processes 
  • Possess an analytical and problem-solving mindset 
  • 5 Years of cross platform support experience with at least 3 years of that experience in a Cloud Provider or Managed Service Provider (MSP) environment 
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience 
  • Strong experience with Cisco routers and switches 
  • Basic understanding of Linux/Unix and Windows operating systems 
  • Familiarity with cloud orchestration and automation tools (Ansible, Terraform, etc.) is good to have 
  • Proficiency in configuring and maintaining Backup Software (Veeam and Commvault) and Disaster Recovery solutions (Zerto and VCDA) 
  • Extensive experience in managing Private Cloud virtualization environments, particularly VMware 
  • Intermediate knowledge of storage solutions, with a preference for experience (Pure, IBM, and NetApp) 
  • Advanced knowledge of configuration and maintenance of firewalls (FortiGate and Palo Alto) 
  • Possess an intermediate understanding of networking principles 
  • Proficiency in interpreting network diagrams and layouts 
  • Cisco certifications preferred but not required; CCNP, CCIP, CCIE 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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