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Remote Salesforce Support Engineer Jobs in Austin, TX

HiddenLayer

Technical Support Engineer

Austin, TX · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

Eliassen Group

P2 Application Support Engineer

Austin, TX · Remote

$40 - $50/hr

Friday is remote in Austin, TX Our client seeks a P2 Application Support Engineer to join a second-level support team responsible for stability, reliability, and performance of a financial technology ...

Aledade PBC

Sr Salesforce Developer II

Austin, TX · On-site +1

$55 - $72.75/hr

Mentor development teams and provide technical support and quality assurance throughout all project ... remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade PBC ...

Aledade PBC

Sr Salesforce Developer II

Austin, TX · Remote

$56.75 - $75.25/hr

Mentor development teams and provide technical support and quality assurance throughout all project ... remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade PBC ...

Aledade PBC

Sr Salesforce Developer II

Austin, TX · Remote

$55 - $72.75/hr

Mentor development teams and provide technical support and quality assurance throughout all project ... remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade PBC ...

9 Mothers Corporation

IT Support Engineer

Austin, TX · Remote

IT Support Engineer The modern battlefield has changed. Cheap, autonomous suicide drones have ... Establish remote management tooling and build durable configurations that survive without you on ...

9 Mothers Corporation

IT Support Engineer

Austin, TX · Remote

IT Support Engineer The modern battlefield has changed. Cheap, autonomous suicide drones have ... Establish remote management tooling and build durable configurations that survive without you on ...

Future Secure AI

IT Support Engineer

Austin, TX · Remote

About the Role We're hiring an IT Engineer, Support to own endpoint management, device lifecycle ... Stand up an interim remote-wipe and remote-lock procedure for offboarded, lost, or stolen devices ...

AgileEngine

QA/Support Engineer ID80988

Austin, TX · Remote

ABOUT THE ROLE We are looking for a QA/Support Engineer to author and QA AI-driven automations ... remote communication and collaboration platforms such as GitHub, Slack, and JIRA to maintain ...

Future Secure AI

Lead IT Support Engineer

Austin, TX · Remote

About the Role We're hiring a Lead IT Engineer, Support to own identity, access, and security ... desk, confirmed), remote access/RMM (TeamViewer One vs. NinjaOne, tool decision still being ...

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All JobsSalesforce Support Engineer JobsRemote Salesforce Support Engineer JobsRemote Salesforce Support Engineer Jobs in Austin, TX

Remote Salesforce Support Engineer information

See Austin, TX salary details

$37.7K

$83.6K

$147.7K

How much do remote salesforce support engineer jobs pay per year?

As of Sep 5, 2026, the average yearly pay for remote salesforce support engineer in Austin, TX is $83,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $103,600.00 per year, depending on experience, location, and employer.

What is the difference between Remote Salesforce Support Engineer vs Remote Salesforce Administrator?

AspectRemote Salesforce Support EngineerRemote Salesforce Administrator
CertificationsSalesforce Certified Support Specialist, Salesforce Certified Administrator (preferred)Salesforce Certified Administrator, Salesforce Certified Advanced Administrator
Primary RoleProvides technical support, troubleshooting, and issue resolution for Salesforce users and systemsManages Salesforce platform configurations, user management, and system customization
Work EnvironmentCustomer support teams, technical support centers, remote support rolesInternal teams, IT departments, remote or on-site administration roles
Industry UsageCommon in tech, consulting, and CRM service providersWidely used across industries for Salesforce platform management

While both roles require Salesforce certifications and involve working with the Salesforce platform remotely, the Remote Salesforce Support Engineer focuses on troubleshooting and resolving technical issues, whereas the Remote Salesforce Administrator handles system configurations and user management. Understanding these differences helps candidates choose the role that best fits their skills and career goals.

What are the most commonly searched types of Salesforce Support Engineer jobs in Austin, TX?

The most popular types of Salesforce Support Engineer jobs in Austin, TX are:

What are popular job titles related to Remote Salesforce Support Engineer jobs in Austin, TX?

For Remote Salesforce Support Engineer jobs in Austin, TX, the most frequently searched job titles are:

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The top searched job categories for Remote Salesforce Support Engineer jobs in Austin, TX are:

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Cities near Austin, TX with the most Remote Salesforce Support Engineer job openings:

Remote Salesforce Support Engineer jobs near you

Customer Support Engineer

AutoRABIT Holding Inc.

Austin, TX • On-site, Remote

$50K - $70K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Key responsibilities

  • Be the first contact point for new customer support requests and communicate with clients on the status of open requests.

  • Drive technical issues to resolution by investigating, troubleshooting, and managing customer relationships throughout the process.

  • Collaborate with sales, solution consultants, engineering, and product management to troubleshoot customer issues and improve the customer experience.

Job description

About the Role:
AutoRABIT is looking for a Customer Support Engineer to support AutoRABIT development processes and tools,who will assist our customers in very demanding and complex development environments. You will be expected to learn new products and technologies quickly and constantly. In addition, you are expected to have top-notch troubleshooting, communication, and customer service skills.
As a Support Engineer, you will contribute to AutoRABIT products adoption andsuccess. You will provide an individualized level of service to ourcustomers. You will guide them in finding the right implementation and advocate the best way to use our products. You will also troubleshoot, investigate and solve customer issues in a timely manner.In AutoRABIT, you will represent the customer voice in finding solutions with the assistance of our product, engineering and Customer Success teams.
Responsibilities:
  • You will be the first contact point for newcustomer supportrequests.
  • Drive technical issues to resolution: from the qualification of customer concerns to conducting an in-depth technical investigation managing customer relationship all along the way.
  • Collaborate withSales, SolutionConsultants, Engineering and Product managementto troubleshoot customer issues, and improve overall customer experience and make sure that our Service offering brings maximum value to our customers.
  • Be creative, find solutions to improving the customer experience and the way we work.
  • Maintain communications with clients on the status of all open requests. All responses should be professional, complete, well-formatted,and consistent with prior communications.
  • Works well across teams, and able to work with and assist with a wide range of technical customers/team members globally
  • Adhere to AutoRABIT's internal and customer contracted support SLAs
  • Excellent written and verbal US English communication skills.
  • Candidates will be assigned to US-hours shifts (may range from EST to PST), may be required to work rotational, and weekend shifts to cover 24X7X365 Support.
  • Responsible to adhere to set internal controls.
Desired Skills and Experience:
  • Excellent Customer service experience and communication skills
  • Attention to detail
  • Understanding and ability to learn technical concepts quickly
  • 2-3years previous Technical customer support experience
  • Desired: Experience working with Salesforce and/or a DevOps pipeline: SCM (e.g. Git, SVN), IDE (e.g. Visual Studio, IntelliJ), CI (e.g.Jenkins Pipelines, Azure DevOps, BitBucket, GitLab) More than acronyms, these are the tools that our customers use and that our products integrate with.
  • Experience with system-wide deployments. Because sometimesan issue is not caused by the application itself, but by the network, the underlying server, the database, etc.
  • Works well across teams, and able to work with and assist with a wide range of technical customers/team members globally
  • Investigation skills to understand problems in their context and the ability to reproduce these scenarios.
  • Familiarity with working with logs is a plus

Education and Qualifications:
  • Bachelor's in computer science, Engineering, or equivalent degree, or equivalent technical support experience
  • Any Salesforce certification is a plus
  • Must be a US citizen or permanent resident (Green Card holder), and capable of obtaining a US Government Security clearance if required
    Location: US
    Work Timings: On-call/weekend rotations, and occasional meetings in early mornings or Evenings to collaborate with global teams, may be required to off-shift to cover other US time zones
    Must be a US citizen/permanent resident, and capable of obtaining a Government Security clearance if required and live and work from the US. Green card holders qualify, but H1B or other work visa holders do not qualify for this role.
    The annual salary for this role is $50,000 - $70,000, depending on experience, plus possible overtime
    THIS IS A 100% REMOTE JOB, but requires 10% travel and an in-person component to the interview process.

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