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Remote Salesforce Support Engineer Jobs in Austin, TX

KEYENCE

Field Application Engineer '27

Austin, TX · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Salesforce, Inc.

Partner Delivery Advisor

Austin, TX · On-site +1

... Salesforce investment. This role can be office-based or remote, with a strong emphasis on direct ... Assess customer organizational readiness for AI adoption and support partners in guiding clients ...

FHR

M6.20 MuleSoft Lead (100% Remote)

Austin, TX · Remote

Utilize CI/CD tools such as Git, Maven, or Azure DevOps for streamlined development. * Leverage ... Work with cloud platforms (e.g., Salesforce, AWS, Azure, Google Cloud) and message queues/event ...

NextSilicon

Staff HPC Applications Engineer

Austin, TX · On-site +1

... Remote considered for exceptional candidates. As part of a software-defined hardware company, you ... S. degree in a hard science, engineering, computer science, or a related field; M.S. or Ph.D ...

SecurityScorecard

GTM Engineer

Austin, TX · On-site +1

Develop Salesforce solutions using Flow, Apex, custom objects, permissions, APIs, and other ... Support AI use cases across prospecting, account research, pipeline management, quoting, customer ...

NextSilicon

HPC Field Applications Engineer

Austin, TX · On-site +1

We are looking for an experienced HPC and AI application field support engineer to join our pre ... Location : Hybrid in either our Austin, TX or Minneapolis, MN offices preferred but Remote ...

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Showing results 21-40

All JobsSalesforce Support Engineer JobsRemote Salesforce Support Engineer JobsRemote Salesforce Support Engineer Jobs in Austin, TX

Remote Salesforce Support Engineer information

See Austin, TX salary details

$37.7K

$83.6K

$147.7K

How much do remote salesforce support engineer jobs pay per year?

As of Sep 5, 2026, the average yearly pay for remote salesforce support engineer in Austin, TX is $83,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $103,600.00 per year, depending on experience, location, and employer.

What is the difference between Remote Salesforce Support Engineer vs Remote Salesforce Administrator?

AspectRemote Salesforce Support EngineerRemote Salesforce Administrator
CertificationsSalesforce Certified Support Specialist, Salesforce Certified Administrator (preferred)Salesforce Certified Administrator, Salesforce Certified Advanced Administrator
Primary RoleProvides technical support, troubleshooting, and issue resolution for Salesforce users and systemsManages Salesforce platform configurations, user management, and system customization
Work EnvironmentCustomer support teams, technical support centers, remote support rolesInternal teams, IT departments, remote or on-site administration roles
Industry UsageCommon in tech, consulting, and CRM service providersWidely used across industries for Salesforce platform management

While both roles require Salesforce certifications and involve working with the Salesforce platform remotely, the Remote Salesforce Support Engineer focuses on troubleshooting and resolving technical issues, whereas the Remote Salesforce Administrator handles system configurations and user management. Understanding these differences helps candidates choose the role that best fits their skills and career goals.

What are the most commonly searched types of Salesforce Support Engineer jobs in Austin, TX?

The most popular types of Salesforce Support Engineer jobs in Austin, TX are:

What are popular job titles related to Remote Salesforce Support Engineer jobs in Austin, TX?

For Remote Salesforce Support Engineer jobs in Austin, TX, the most frequently searched job titles are:

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The top searched job categories for Remote Salesforce Support Engineer jobs in Austin, TX are:

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Cities near Austin, TX with the most Remote Salesforce Support Engineer job openings:

Remote Salesforce Support Engineer jobs near you

Future openings INDIA - SRE - Compute (Linux, Kubernetes, Containers)

Virtasant

Austin, TX • On-site, Remote

$56.50 - $75/hr

Full-time

Re-posted 9 days ago

Job description

SRE Support Engineer
While this position is not currently open, we are interviewing strong candidates for upcoming opportunities on this team.
Location: Remote | Time Zone: (iNDIA) (8AM-5PM IST)
Domain: Compute (Linux Fundamentals, Linux Networking, Kubernetes, Docker)
About Virtasant
Virtasant is a global technology services company delivering large-scale cloud, data, and engineering solutions across 130+ countries. We partner with some of the world's largest organizations to help them build, operate, and scale internal platforms used by tens of thousands of engineers.
For this role, you will be supporting one of the most advanced internal developer platforms in the world, powering products used by hundreds of millions of people. The problems you will solve are deep, complex, and essential to keeping a global-scale organization moving.
The Role
We are hiring an SRE Support Engineer who is exceptionally strong in:
Linux fundamentals
Linux networking
Containerization (Docker)
Kubernetes (internal/private cloud, multi-form experience preferred)
This is a hands-on, engineering-level support role focused on helping internal developers adopt, debug, and succeed with the client's internal compute platform. You'll work at the intersection of Kubernetes, containers, and low-level Linux troubleshooting, engaging directly with engineers to resolve issues that often require deep system understanding.
This is not generic L1/L2 support, it's high-trust technical engineering work with some of the most innovative developers in the industry.
Key Responsibilities
Platform & Customer Support
Support internal customers using the compute platform through:
  • High-touch white-glove onboarding
  • Slack/community forum and ticketing system responses
  • Deep technical troubleshooting

Act as the first line of engineering support for Kubernetes- and container-related issues.
Technical Investigation & Resolution
Troubleshoot, isolate, and resolve issues across:
  • Kubernetes workloads, scheduling, services, networking, RBAC
  • Docker containers, images, builds, and runtime environments
  • Linux servers, systemd behavior, filesystem issues, resource constraints
  • Networking (TCP/IP, DNS, routing, firewalls)
Linux & Networking Deep-Dive
  • Investigate issues inside Linux systems using tools such as:
  • tcpdump, ss, strace, traceroute, dig, journalctl, top, htop
Documentation & Communication
  • Write clear, concise technical tickets, incident summaries, and runbooks.
  • Create knowledge base articles and contribute to ongoing documentation improvements.
  • Participate in postmortems and drive follow-up actions.
Cross-Team Collaboration
  • Work with SRE, Platform, and Engineering teams to escalate issues, identify platform bugs, and propose improvements.
  • Provide high-quality, structured feedback based on trends in support interactions.
Operational Excellence
  • Uphold a strong emphasis on detail, organization, independence, and quality.
  • Contribute to building tools, scripts, and processes that improve support efficiency.

Required Skills & Experience
Core Technical
  • Strong Linux fundamentals (processes, services, filesystem, kernel basics).
  • Strong Linux networking (TCP/IP, routing, DNS, load balancers, firewalls).
  • Hands-on Kubernetes experience - ideally beyond managed cloud platforms.
  • Strong Docker/containerization expertise.
  • Experience in production support for large-scale systems.
Software & Scripting
  • Ability to write and understand Python scripts (or similar languages).
  • Comfortable reviewing PRs, reading developer code, and communicating with dev teams.
  • Strong Git proficiency.
Communication & Work Style
  • Exceptional written and spoken English (must be extremely clear).
  • Highly organized, meticulous attention to detail, and consistent follow-through.
  • Strong problem-solving, analytical thinking, and structured debugging ability.
  • Comfortable working independently with distributed teams.
Preferred
  • Bachelor's degree in Computer Science or similar engineering discipline.
  • Experience supporting private cloud or internal platform engineering teams.
  • Familiarity with Spark, Kafka, or distributed systems.
Why This Role Is Exciting
  • You will support systems used by every developer at a global company.
  • You will learn more here in 6 months than in years at a typical engineering org.
  • You'll solve deeply technical problems at the intersection of containers, networking, and distributed systems.

Why Join Virtasant
  • Freedom to Grow. Power to Deliver.
  • At Virtasant, we believe talented people do their best work in environments built on trust, autonomy, and continuous learning. You'll join a truly global team - 130+ countries strong - where you can:
  • Work from anywhere with full autonomy and respect for your time.
  • Learn in every direction by working on cutting-edge systems across clients and sectors.
  • Collaborate globally with kind, curious, and professional teammates.
  • Make real impact by solving technical challenges that matter.
  • We're remote-first. Trust-based. Proudly diverse. And relentlessly focused on delivering meaningful work.

Our team Technology Operations Locations India Remote status Fully Remote

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