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Manager Salesforce Support Engineer Jobs in Washington

Salary: Support Engineer Content Guru is a leading global provider of enterprise cloud Customer ... Log, manage, and update support tickets in line with SLAs * Liaise with internal teams and external ...

... Product Management support capabilities; work directly with users to understand problems ... Reports to Engineering Manager * Works closely with Product Management team on user escalations

... supports programming, database development and application integration efforts. Desired Skills ... A minimum of three (3) years of experience in migrating CRM applications from Oracle or other CRM ...

Support Engineer Content Guru is a leading global provider of enterprise cloud Customer Experience ... Technical Support & Incident Management * Diagnose, troubleshoot, and resolve technical issues ...

Support Engineer Content Guru is a leading global provider of enterprise cloud Customer Experience ... Technical Support & Incident Management * Diagnose, troubleshoot, and resolve technical issues ...

Sr. Salesforce Developer

Linthicum Heights, MD · On-site

$125K - $153K/yr

... supports programming, database development and application integration efforts. Desired Skills ... A minimum of three (3) years of experience in migrating CRM applications from Oracle or other CRM ...

Salesforce Project Manager

Washington, DC · On-site

$111K - $131K/yr

Salesforce Project Manager, Washington DC We are seeking a Salesforce Project Manager to support the expansion and growth of the Salesforce Platform and integration with existing and future ...

... Case management * Handle cases remotely. * High CSAT mindset with strong engagement skills ... Salesforce Languages & Other Requirements • Native English Spoken and Written • Spanish and ...

Support Engineer

Vienna, VA · On-site

$75K - $100K/yr

About the Role Our Support Engineers are the first escalation for customer support requests. They ... triage, escalation management, resolution tracking, and communication * Contribute to the ...

Sr. Salesforce Architect

Reston, VA · Remote

$70.75 - $87.50/hr

... manage Salesforce Data Cloud for data ingestion, unification, harmonization, and analytics • ... developers •      Support release planning, deployment strategies, and post-production ...

Under the direction of the Manager of Support and Training, and with guidance from the Associate Director of Product, the Product Support Engineer bridges support and engineering by triaging ...

Under the direction of the Manager of Support and Training, and with guidance from the Associate Director of Product, the Product Support Engineer bridges support and engineering by triaging ...

Under the direction of the Manager of Support and Training, and with guidance from the Associate Director of Product, the Product Support Engineer bridges support and engineering by triaging ...

Under the direction of the Manager of Support and Training, and with guidance from the Associate Director of Product, the Product Support Engineer bridges support and engineering by triaging ...

Under the direction of the Manager of Support and Training, and with guidance from the Associate Director of Product, the Product Support Engineer bridges support and engineering by triaging ...

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Manager Salesforce Support Engineer information

What is the difference between Manager Salesforce Support Engineer vs Salesforce Support Engineer?

AspectManager Salesforce Support EngineerSalesforce Support Engineer
CertificationsSalesforce Certified Administrator, Advanced Support certificationsSalesforce Certified Administrator, Support certifications
Work EnvironmentLeads support teams, manages escalations, strategic planningProvides technical support, resolves user issues, maintains Salesforce instances
ResponsibilitiesTeam management, process improvement, client communicationIssue troubleshooting, user training, system maintenance

The main difference is that the Manager Salesforce Support Engineer oversees support teams and strategic initiatives, while the Salesforce Support Engineer focuses on technical issue resolution and user support. The manager role involves leadership and planning, whereas the support engineer role is more hands-on with technical tasks.

What are the most commonly searched types of Salesforce Support Engineer jobs in Washington? The most popular types of Salesforce Support Engineer jobs in Washington are:
What job categories do people searching Manager Salesforce Support Engineer jobs in Washington look for? The top searched job categories for Manager Salesforce Support Engineer jobs in Washington are:
What cities in Washington are hiring for Manager Salesforce Support Engineer jobs? Cities in Washington with the most Manager Salesforce Support Engineer job openings:
Salesforce Developer (Remote Opportuntity)

Salesforce Developer (Remote Opportuntity)

VetsEZ

Arlington, VA • On-site, Remote

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago


Job description

VetsEZ is currently looking for a Salesforce Developer for a 100% remote position supporting a large federal government healthcare modernization project. This role will support the design, configuration, and development of Salesforce solutions that enhance business operations and customer engagement across enterprise applications. The ideal candidate will work in an Agile environment to develop scalable solutions using Salesforce declarative features while collaborating with technical and business stakeholders.
This position offers an excellent opportunity for an early-career Salesforce professional to expand their experience across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud (Communities), and Knowledge while contributing to mission-critical federal healthcare initiatives.
The candidate must reside within the continental US.
Responsibilities
  • Develop and maintain Salesforce solutions across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud (Communities), and Knowledge.
  • Configure and manage Salesforce security using Profiles, Permission Sets, Organization-Wide Defaults (OWD), roles, and sharing rules.
  • Create reports, dashboards, and business intelligence solutions to support operational and management reporting.
  • Perform data imports, exports, updates, and migrations using Data Loader and the Data Import Wizard.
  • Develop and enhance business processes using Salesforce Flow, Process Builder, formulas, assignment rules, workflows, and email alerts.
  • Participate in Agile Scrum ceremonies, contribute to technical design documentation, and develop clean, maintainable code following established coding standards.
  • Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.

Requirements
  • Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related technical discipline, or equivalent professional experience.
  • Minimum of 2 years of experience developing and configuring Salesforce applications.
  • Experience administering Salesforce, including user management, queues, public groups, object customization, record types, fields, page layouts, apps, tabs, and list views.
  • Experience deploying Salesforce solutions using Change Sets, ANT Migration Tool, or similar deployment methodologies.
  • Knowledge of Salesforce development best practices, Software Development Life Cycle (SDLC), Agile methodologies, and cloud computing concepts.
  • Strong analytical, communication, problem-solving, and collaboration skills with the ability to work effectively in a cross-functional Agile team.

Additional Qualifications
  • Experience with declarative Salesforce development, including Lightning Flow, validation rules, workflows, and approval processes.
  • Familiarity with Apex, Apex Triggers, Visualforce, Lightning Web Components (LWC), or Aura Components.
  • Salesforce certifications such as Salesforce Certified Administrator, Platform App Builder, or Platform Developer I are preferred.
  • Experience supporting the Department of Veterans Affairs or other federal government agencies is preferred.
  • Ability to obtain and maintain a government clearance.

Benefits
  • Medical/Dental/Vision.
  • 401k with Employer Match.
  • PTO + Federal Holidays.
  • Corporate Laptop.
  • Training Opportunities.
  • Remote Opportunity.

Note: Selected candidates will be required to complete fingerprinting at a government facility and undergo a background check as part of the hiring process.
VetsEZ is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
Sorry, we are unable to offer sponsorship at this time.