Tranzeal Incorporated is seeking a Salesforce Support Engineer to provide advanced technical ... The resources will work on production support tickets in GTM track to manage the tickets inflow ...
Tranzeal Incorporated is seeking a Salesforce Support Engineer to provide advanced technical ... The resources will work on production support tickets in GTM track to manage the tickets inflow ...
Salesforce Support Analyst
Foster City, CA · On-site
$80/hr
Role - Senior Salesforce Support Analyst-1 Mode - CTH Location Onsite to Fosters City, CA Rate $80 ... developers during each sprint of software development cycle until code freeze. Manage Azure ...
Quick apply
Salesforce Support Analyst
Foster City, CA · On-site
$80/hr
Role - Senior Salesforce Support Analyst-1 Mode - CTH Location Onsite to Fosters City, CA Rate $80 ... developers during each sprint of software development cycle until code freeze. Manage Azure ...
Senior Engineering Manager - Salesforce Management Plane
San Francisco, CA · On-site
$147K - $180K/yr
Champion AI-driven development practices and agentic workflows, helping every engineer multiply ... Our benefits and resources support you to find balance and be your best, and our AI agents ...
Senior Engineering Manager - Salesforce Management Plane
San Francisco, CA · On-site
$147K - $180K/yr
Champion AI-driven development practices and agentic workflows, helping every engineer multiply ... Our benefits and resources support you to find balance and be your best, and our AI agents ...
Senior Engineering Manager - Salesforce Management Plane
San Francisco, CA · On-site
$147K - $180K/yr
Champion AI-driven development practices and agentic workflows, helping every engineer multiply ... Our benefits and resources support you to find balance and be your best , and our AI agents ...
Senior Engineering Manager - Salesforce Management Plane
San Francisco, CA · On-site
$147K - $180K/yr
Champion AI-driven development practices and agentic workflows, helping every engineer multiply ... Our benefits and resources support you to find balance and be your best , and our AI agents ...
salesforce developer
$65.50 - $86.75/hr
... support to explain issues, manage the issues from creation to resolution In depth knowledge of REST/SOAP APIs and building integration with Salesforce Experience in .Net and Microsoft BizTalk ...
salesforce developer
$65.50 - $86.75/hr
... support to explain issues, manage the issues from creation to resolution In depth knowledge of REST/SOAP APIs and building integration with Salesforce Experience in .Net and Microsoft BizTalk ...
salesforce developer
Mountain View, CA · On-site
$65.50 - $86.75/hr
... Salesforce support to explain issues, manage the issues from creation to resolution • In depth ... developer certification preferred Additional Information All your information will be kept ...
salesforce developer
Mountain View, CA · On-site
$65.50 - $86.75/hr
... Salesforce support to explain issues, manage the issues from creation to resolution • In depth ... developer certification preferred Additional Information All your information will be kept ...
... supported streaming service. We produce and distribute premier filmed entertainment and programming ... The Salesforce Product Manager is a key contributor on the Studio Distribution Tech Ops team ...
... supported streaming service. We produce and distribute premier filmed entertainment and programming ... The Salesforce Product Manager is a key contributor on the Studio Distribution Tech Ops team ...
Senior Engineering Manager - Salesforce Management Plane
San Francisco, CA · On-site
$173 - $260/hr
... agentic workflows, helping every engineer multiply velocity through hybrid human-AI ... Our benefits and resources support you to find balance and be your best , and our AI agents ...
Senior Engineering Manager - Salesforce Management Plane
San Francisco, CA · On-site
$173 - $260/hr
... agentic workflows, helping every engineer multiply velocity through hybrid human-AI ... Our benefits and resources support you to find balance and be your best , and our AI agents ...
Senior Manager, Salesforce Architect
Brea, CA · On-site
$140 - $200/hr
Manage teams of developers/admins, overseeing complex project delivery and stakeholder engagement ... Ensure Salesforce is seamlessly integrated with adjacent systems to provide a unified view of ...
Senior Manager, Salesforce Architect
Brea, CA · On-site
$140 - $200/hr
Manage teams of developers/admins, overseeing complex project delivery and stakeholder engagement ... Ensure Salesforce is seamlessly integrated with adjacent systems to provide a unified view of ...
... supported streaming service. We produce and distribute premier filmed entertainment and programming ... The Salesforce Product Manager is a key contributor on the Studio Distribution Tech Ops team ...
... supported streaming service. We produce and distribute premier filmed entertainment and programming ... The Salesforce Product Manager is a key contributor on the Studio Distribution Tech Ops team ...
... supported streaming service. We produce and distribute premier filmed entertainment and programming ... The Salesforce Product Manager is a key contributor on the Studio Distribution Tech Ops team ...
Quick apply
... supported streaming service. We produce and distribute premier filmed entertainment and programming ... The Salesforce Product Manager is a key contributor on the Studio Distribution Tech Ops team ...
Senior Manager, Salesforce Platform
Pleasanton, CA · On-site
$137K - $167K/yr
Functional architects / Flow specialists, CPQ specialists, Admins and developers. * Create space ... Salesforce supports complex business processes without constant firefighting. * Specialists can ...
Senior Manager, Salesforce Platform
Pleasanton, CA · On-site
$137K - $167K/yr
Functional architects / Flow specialists, CPQ specialists, Admins and developers. * Create space ... Salesforce supports complex business processes without constant firefighting. * Specialists can ...
Sr. Software Engineering Manager, Salesforce
$133K - $163K/yr
... Engineering Manager, Salesforce to lead and inspire teams focused on all aspects of our Salesforce ... Estimate resourcing and costs, support business cases, and develop high-level program plans Minimum ...
Sr. Software Engineering Manager, Salesforce
$133K - $163K/yr
... Engineering Manager, Salesforce to lead and inspire teams focused on all aspects of our Salesforce ... Estimate resourcing and costs, support business cases, and develop high-level program plans Minimum ...
Sr. Software Engineering Manager, Salesforce
San Diego, CA · On-site
$133K - $163K/yr
... Engineering Manager, Salesforce to lead and inspire teams focused on all aspects of our Salesforce ... Estimate resourcing and costs, support business cases, and develop high-level program plans Minimum ...
Sr. Software Engineering Manager, Salesforce
San Diego, CA · On-site
$133K - $163K/yr
... Engineering Manager, Salesforce to lead and inspire teams focused on all aspects of our Salesforce ... Estimate resourcing and costs, support business cases, and develop high-level program plans Minimum ...
Sr. Software Engineering Manager, Salesforce
$147K - $180K/yr
... Engineering Manager, Salesforce to lead and inspire teams focused on all aspects of our Salesforce ... Estimate resourcing and costs, support business cases, and develop high-level program plans Minimum ...
Sr. Software Engineering Manager, Salesforce
$147K - $180K/yr
... Engineering Manager, Salesforce to lead and inspire teams focused on all aspects of our Salesforce ... Estimate resourcing and costs, support business cases, and develop high-level program plans Minimum ...
Sr. Software Engineering Manager, Salesforce
$147K - $180K/yr
... Engineering Manager, Salesforce to lead and inspire teams focused on all aspects of our Salesforce ... Estimate resourcing and costs, support business cases, and develop high-level program plans Minimum ...
Sr. Software Engineering Manager, Salesforce
$147K - $180K/yr
... Engineering Manager, Salesforce to lead and inspire teams focused on all aspects of our Salesforce ... Estimate resourcing and costs, support business cases, and develop high-level program plans Minimum ...
Altera is seeking a Technical Program Manager (TPM) to lead strategic initiatives across Salesforce ... Experience supporting GTM strategy or revenue operations * Exposure to AI/ML or data engineering ...
Quick apply
Altera is seeking a Technical Program Manager (TPM) to lead strategic initiatives across Salesforce ... Experience supporting GTM strategy or revenue operations * Exposure to AI/ML or data engineering ...
Altera is seeking a Technical Program Manager (TPM) to lead strategic initiatives across Salesforce ... Experience supporting GTM strategy or revenue operations * Exposure to AI/ML or data engineering ...
Quick apply
Altera is seeking a Technical Program Manager (TPM) to lead strategic initiatives across Salesforce ... Experience supporting GTM strategy or revenue operations * Exposure to AI/ML or data engineering ...
Altera is seeking a Technical Program Manager (TPM) to lead strategic initiatives across Salesforce ... Experience supporting GTM strategy or revenue operations * Exposure to AI/ML or data engineering ...
Altera is seeking a Technical Program Manager (TPM) to lead strategic initiatives across Salesforce ... Experience supporting GTM strategy or revenue operations * Exposure to AI/ML or data engineering ...
Altera is seeking a Technical Program Manager (TPM) to lead strategic initiatives across Salesforce ... Experience supporting GTM strategy or revenue operations * Exposure to AI/ML or data engineering ...
Altera is seeking a Technical Program Manager (TPM) to lead strategic initiatives across Salesforce ... Experience supporting GTM strategy or revenue operations * Exposure to AI/ML or data engineering ...
Manager Salesforce Support Engineer information
What is the difference between Manager Salesforce Support Engineer vs Salesforce Support Engineer?
| Aspect | Manager Salesforce Support Engineer | Salesforce Support Engineer |
|---|---|---|
| Certifications | Salesforce Certified Administrator, Advanced Support certifications | Salesforce Certified Administrator, Support certifications |
| Work Environment | Leads support teams, manages escalations, strategic planning | Provides technical support, resolves user issues, maintains Salesforce instances |
| Responsibilities | Team management, process improvement, client communication | Issue troubleshooting, user training, system maintenance |
The main difference is that the Manager Salesforce Support Engineer oversees support teams and strategic initiatives, while the Salesforce Support Engineer focuses on technical issue resolution and user support. The manager role involves leadership and planning, whereas the support engineer role is more hands-on with technical tasks.
What are the most commonly searched types of Salesforce Support Engineer jobs in California?
The most popular types of Salesforce Support Engineer jobs in California are:
What are popular job titles related to Manager Salesforce Support Engineer jobs in California?
For Manager Salesforce Support Engineer jobs in California, the most frequently searched job titles are:
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The top searched job categories for Manager Salesforce Support Engineer jobs in California are:
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Cities in California with the most Manager Salesforce Support Engineer job openings:
Full-time
Re-posted 13 days ago
Job description
Job Summary:
Tranzeal Incorporated is seeking a Salesforce Support Engineer to provide advanced technical support for Salesforce CPQ, Sales and Service Cloud issues. The role involves troubleshooting escalated problems, conducting user training, and collaborating with cross-functional teams to enhance system functionalities.
Responsibilities:
• Supplier shall provide 6 L2 Support Engineers (1 onshore and 5 offshore). The resources will work on production support tickets in GTM track to manage the tickets inflow.
• Provide advanced support for Salesforce CPQ, Sales and Service Cloud issues, troubleshooting and resolving escalated problems.
• Production support tickets analysis/triaging/resolution and providing RCA (as/when needed)
• Engaging right stakeholders (ticket requester/dev team to troubleshoot production support issues, if needed
• Creating problem management, JIRA tickets for repetitive issues pertaining to code issues/bulk data migration issues etc
• Assist in configuring and maintaining CPQ, Sales and Service Cloud settings, including product rules, pricing, and discounting structures.
• Conduct training sessions for end-users to enhance their understanding of CPQ, Sales and Service Cloud functionalities and best practices.
• Create and update support documentation, knowledge base articles, and process flows. Creating L2 Knowledge Base (KB) articles for repetitive issue for process improvement
• Work with cross-functional teams including sales, product management, and IT to address and resolve CPQ, Sales and Service Cloud-related challenges.
• Maintain agreed SLA's, MTTA and MTTR.
• Required to work in the shift model to provide global and on-call support.
Qualifications:
Required:
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong understanding of Salesforce CPQ, Sales and Service Cloud and its integration with other Salesforce products.
• Strong 'Lead to Cash' business process understanding.
• Ability to analyze issues and provide effective solutions promptly.
• Excellent verbal and written communication skills to interact with technical and non-technical users.
• Strong problem-solving skills to address complex CPQ, Sales and Service Cloud scenarios.
• Meticulous attention to detail in configuration and documentation.
• 2-6 Years of experience.
Preferred:
• Salesforce CPQ Specialist, Sales and Service Cloud certification.
Company:
Tranzeal is an industry leading global Business Transformation Service Provider. Founded in , the company is headquartered in San Jose, USA, with a team of 201-500 employees. The company is currently Growth Stage.
Tranzeal Incorporated is seeking a Salesforce Support Engineer to provide advanced technical support for Salesforce CPQ, Sales and Service Cloud issues. The role involves troubleshooting escalated problems, conducting user training, and collaborating with cross-functional teams to enhance system functionalities.
Responsibilities:
• Supplier shall provide 6 L2 Support Engineers (1 onshore and 5 offshore). The resources will work on production support tickets in GTM track to manage the tickets inflow.
• Provide advanced support for Salesforce CPQ, Sales and Service Cloud issues, troubleshooting and resolving escalated problems.
• Production support tickets analysis/triaging/resolution and providing RCA (as/when needed)
• Engaging right stakeholders (ticket requester/dev team to troubleshoot production support issues, if needed
• Creating problem management, JIRA tickets for repetitive issues pertaining to code issues/bulk data migration issues etc
• Assist in configuring and maintaining CPQ, Sales and Service Cloud settings, including product rules, pricing, and discounting structures.
• Conduct training sessions for end-users to enhance their understanding of CPQ, Sales and Service Cloud functionalities and best practices.
• Create and update support documentation, knowledge base articles, and process flows. Creating L2 Knowledge Base (KB) articles for repetitive issue for process improvement
• Work with cross-functional teams including sales, product management, and IT to address and resolve CPQ, Sales and Service Cloud-related challenges.
• Maintain agreed SLA's, MTTA and MTTR.
• Required to work in the shift model to provide global and on-call support.
Qualifications:
Required:
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong understanding of Salesforce CPQ, Sales and Service Cloud and its integration with other Salesforce products.
• Strong 'Lead to Cash' business process understanding.
• Ability to analyze issues and provide effective solutions promptly.
• Excellent verbal and written communication skills to interact with technical and non-technical users.
• Strong problem-solving skills to address complex CPQ, Sales and Service Cloud scenarios.
• Meticulous attention to detail in configuration and documentation.
• 2-6 Years of experience.
Preferred:
• Salesforce CPQ Specialist, Sales and Service Cloud certification.
Company:
Tranzeal is an industry leading global Business Transformation Service Provider. Founded in , the company is headquartered in San Jose, USA, with a team of 201-500 employees. The company is currently Growth Stage.
About Tranzeal
Sourced by ZipRecruiter
Tranzeal is an industry leading global Business Transformation Service Provider. We offer specific consulting services as well as pre-packaged, industry specific solutions and services to companies around the world. Since our foundation, Tranzeal has evolved from a small start up company to a mid market player dedicated to providing solutions and services to SMB and large enterprise customers. Our Consulting Services are dedicated to helping our Clients maximize their investments in IT and the overall effectiveness and efficiency of the business. Tranzeal has built its center of competency in Enterprise Resource Planning, Business Intelligence, Supply Chain Management, Customer Resource Management and Information Integration solutions, as well as specific Service orientated offerings such as Test, Quality Assurance and Data Management.
Industry
Business management consulting
Company size
51 - 200 Employees
Headquarters location
San Jose, CA, US