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Manager Roberts Communications Network Jobs (NOW HIRING)

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Customer Service and Technical Support - Overnights

Henderson, NV · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As this role is based out of our Henderson, NV office, candidates must be able to relocate or commute to the Las Vegas, NV metropolitan area Company Description About Roberts Communications Network ...

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Transmission Specialist I (Overnight Shift)

Henderson, NV · On-site

$25 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Ability to prioritize and time manage issues and projects during their shift. * Expected to learn ... Company Description About Roberts Communications Network Founded in 1998, Roberts Communications ...

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Software Engineer

Henderson, NV · On-site

$70K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Software Engineering in a Live Broadcast Environment (On-Site) Roberts Communications Network (RCN ... Database management: Solid experience working with relational and non-relational databases such as ...

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Communications Network Engineer3

Laurel, MD · On-site

$175/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Communications Network Engineer 3 Location: FT Meade, MD Salary Range: $175-190K Monitors, analyzes ... Manages the performance and configuration of the global networks and systems. Performs general LAN ...

Communications Network Engineer Senior

Yorktown, VA · On-site

$29 - $42/hr

  • Medical

  • Retirement

  • PTO

Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team ... Leidos is seeking a Communications Network Engineer to support multiple sites in Yorktown, VA as ...

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Manager Roberts Communications Network information

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$41K

$85.9K

$145.5K

How much do manager roberts communications network jobs pay per year?

As of Aug 15, 2026, the average yearly pay for manager roberts communications network in the United States is $85,857.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $97,500.00 per year, depending on experience, location, and employer.

What is the difference between Manager Roberts Communications Network vs Network Operations Manager?

AspectManager Roberts Communications NetworkNetwork Operations Manager
CredentialsBachelor's in Communications, relevant certifications (e.g., Cisco, CompTIA)Bachelor's in IT, network management certifications (e.g., Cisco CCNA, CCNP)
Work EnvironmentCorporate offices, telecommunications facilitiesData centers, network operation centers, field sites
Employer & IndustryTelecommunications companies, media firmsInternet service providers, large enterprises
Common Search/ComparisonYesYes

The Manager Roberts Communications Network typically oversees communication strategies and team management within a telecom or media company, focusing on communication systems. The Network Operations Manager concentrates on maintaining and optimizing network infrastructure, ensuring operational efficiency. While both roles require technical certifications and involve network-related work, their focus areas differ: one on communication management and the other on network operations.

How does a manager at Roberts Communications Network typically collaborate with technical and operations teams to ensure seamless broadcast delivery?

As a Manager at Roberts Communications Network, you'll play a key role in bridging communication between the technical engineering teams and daily operations staff. This involves coordinating schedules, troubleshooting broadcast transmission issues, and implementing process improvements to ensure reliable content delivery. You'll often lead cross-functional meetings, manage project timelines, and respond proactively to technical challenges that arise during live events. Building strong relationships with both internal teams and external partners is essential to keeping broadcasts running smoothly and meeting client expectations.

What are the key skills and qualifications needed to thrive as a manager at Roberts Communications Network, and why are they important?

To excel as a Manager at Roberts Communications Network, you generally need strong leadership abilities, project management experience, and a solid understanding of broadcast or telecommunications operations, often supported by a relevant degree. Familiarity with broadcast transmission systems, network management software, and industry-standard tools like scheduling and monitoring platforms is typically required. Outstanding communication, problem-solving, and team-building skills set top performers apart in this role. These skills ensure effective team coordination, reliable network operations, and the ability to resolve issues swiftly in a fast-paced environment.

What does a manager at Roberts Communications Network do?

A Manager at Roberts Communications Network oversees daily operations related to broadcasting services, ensuring seamless transmission of audio and video signals for clients. They coordinate teams, manage schedules, and troubleshoot technical issues to maintain high-quality service delivery. Additionally, they may handle client relationships, develop operational procedures, and contribute to strategic planning to support company growth. The role requires strong leadership, technical expertise, and excellent communication skills.
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Infographic showing various Manager Roberts Communications Network job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $85,857 per year, or $41.3 per hour.

Customer Service and Technical Support - Overnights

Roberts Communications Network

Henderson, NV • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

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Job description

This is an in-office position.

Perform quality assurance checks on scheduled broadcast events.

Required to participate in on-going training programs.

Work with other operations staff and other departments to provide operational assistance, diagnose problems, and avoid discrepancies.

Maintain client, vendor and partnership relationships.

Escalating requests for service calls to dispatch technician for follow on issues unable to be resolved remotely

Authorizing services requested by customers to fulfill their simulcasting requirements

Use proprietary software to operate, monitor, and maintain a daily schedule of live streaming video feeds.

Provide and troubleshoot kiosk and printer services.

Use Windows based encoding software to create digital archives of each daily simulcast.

Analyze high volumes of archived video to ensure quality standards are met.

Analyze and troubleshoot web-based video streaming on PC, Mac, and mobile devices.

Work closely and efficiently with other technicians and departments.

Provide technical assistance to ensure smooth streaming experiences for users, addressing issues promptly and efficiently.

Respond to incoming customer inquiries via phone calls and emails.

Track customer issues and resolutions.

Escalate critical issues to Tier 2 Technicians for further resolution.

Maintain departmental documentation and prepare shift reports as necessary.

Job Related Experience

Microsoft Office suite of products and desktop operating system knowledge.

Must be available to work various schedules, including weekends, holidays and evenings/overnights.

Ability to obtain necessary gaming registration / license(s) needed for employment with RCN.

Must have a sense of urgency, organizational skills, self-motivation and be very reliable.

Computer literacy is essential to this position.

Must be self-motivated, well organized and be able to explain details clearly and concisely both verbally and in writing

One year of Customer Service or Technical Support experience in a network operations center

Ability to multi-task and problem solve in a fast-paced environment.

Strong attention to detail.

High School Diploma

Exceptional verbal, written, and analytical abilities.

Capacity to thrive in high-pressure settings, adept at prioritizing tasks.

Proficiency in Microsoft Office applications and desktop operating systems.

Ability to secure requisite licenses for employment with RCN.

Availability for all shifts, including early mornings, nights, weekends, and holidays.

Eligibility to work legally in the United States.

As this role is based out of our Henderson, NV office, candidates must be able to relocate or commute to the Las Vegas, NV metropolitan area

Company Description

About Roberts Communications Network

Founded in 1998, Roberts Communications Network is a worldwide video distribution, communications, and technology provider serving the pari-mutuel racing industry and other live-event markets.

RCN operates a secure and redundant satellite, fiber, and internet network that provides 24/7 broadcast and data distribution to commercial and consumer platforms throughout North America, Latin America, and other regions around the world.

As an established and growing media and communications company, RCN has continued to expand its operations with the construction of a new 10-acre, 70,000-square-foot broadcast facility in Henderson, Nevada.

Our Henderson location is:

4075 Volunteer Boulevard
Henderson, Nevada 89044