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Manager Restaurant Call Center Jobs (NOW HIRING)

The Bugman

Call Center Manager

Anaheim, CA · On-site

$65K - $85K/yr

The Call Center Manager will supervise a team of customer care representatives, establish performance standards, and implement processes that enhance the customer experience. The ideal candidate will ...

the bugman

Call Center Manager

Anaheim, CA · On-site

The Call Center Manager will supervise a team of customer care representatives, establish performance standards, and implement processes that enhance the customer experience. The ideal candidate will ...

the bugman

Call Center Manager

Anaheim, CA

$65K - $85K/yr

The Call Center Manager will supervise a team of customer care representatives, establish performance standards, and implement processes that enhance the customer experience. The ideal candidate will ...

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How much do manager restaurant call center jobs pay per year?

As of Jul 19, 2026, the average yearly pay for manager restaurant call center in the United States is $54,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $63,500.00 per year, depending on experience, location, and employer.

What is the difference between Manager Restaurant Call Center vs Customer Service Manager?

AspectManager Restaurant Call CenterCustomer Service Manager
CredentialsExperience in call center operations, industry-specific knowledgeCustomer service experience, leadership skills, relevant certifications
Work EnvironmentCall center setting, handling inbound/outbound calls for restaurant servicesOffice environment, overseeing customer service teams across various channels
Employer & Industry UsageRestaurants, hospitality, food service companies with call centersRetail, hospitality, service industries managing customer relations
Comparison Search IntentUnderstanding roles in restaurant call centersManaging customer service teams across industries

The Manager Restaurant Call Center focuses on overseeing call center operations specific to restaurant services, including handling reservations, orders, and customer inquiries. In contrast, a Customer Service Manager manages broader customer service teams across various industries, emphasizing overall customer satisfaction and service quality. While both roles require leadership and communication skills, the Manager Restaurant Call Center is specialized in call center environments within the restaurant industry.

What restaurant pays the most for managers?

Among restaurant managers, those working for high-end or luxury restaurant chains tend to earn the highest salaries, often exceeding $70,000 annually. Factors such as location, experience, and the size of the restaurant also influence compensation, with some managers earning over $100,000 in top markets and upscale establishments.

What is the highest paid position in a restaurant?

In a restaurant, the highest paid position is typically the general manager, who oversees operations, staff, and finances. Executive chefs or head chefs can also earn high salaries, especially in upscale establishments, but generally less than general managers. Compensation varies based on location, restaurant size, and experience.

How much do you get paid as a restaurant manager?

Restaurant managers typically earn an average salary ranging from $45,000 to $75,000 annually, depending on location, experience, and the size of the establishment. Compensation may also include bonuses, benefits, and opportunities for advancement. Salaries can vary widely based on the restaurant's size and the manager's responsibilities.

What does a manager do in a call center?

A manager in a call center oversees daily operations, manages staff, ensures customer service standards are met, and handles escalations. They also analyze performance metrics, implement training, and coordinate schedules to improve efficiency and customer satisfaction.
What cities are hiring for Manager Restaurant Call Center jobs? Cities with the most Manager Restaurant Call Center job openings:
What are the most commonly searched types of Restaurant Call Center jobs? The most popular types of Restaurant Call Center jobs are:
What states have the most Manager Restaurant Call Center jobs? States with the most job openings for Manager Restaurant Call Center jobs include:
Manager Restaurant Call Center jobs near you
Call Center Manager

Call Center Manager

MV Transportation

West Palm Beach, FL • On-site

Full-time

Posted yesterday

MV Transportation rating

6.3

Company rating: 6.3 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

61st of 77 rated public transport

Job description

Overview
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.
Responsibilities
MV Transportation is seeking a Call Center Manager for the call center who will provide support, leadership, and direction to the assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our call center performance, in compliance with the policies of the contracting agency and in conformance with company procedures. The Call Center Manager is primarily responsible for, but not limited to:
  • Effectively manage all call center functions, including key metrics such as call answer times.
  • Effectively manage customer relations through both direct contact and outreach programs.
  • Identify, select, train, and mentor location staff.
  • Effectively and frequently communicate with location staff and support team members.
  • Assist in overseeing programs, plans, and processes to ensure compliance with company, contract, and regulatory requirements.
  • Contributes to maintaining the safety culture of the division.
  • Maintain client contact routinely to meet or exceed expectations.
  • Assist with conducting periodic departmental audits.
  • Daily, weekly, and monthly reviews of key operational metrics.
  • Implement, promote, and adhere to company policies and procedures.
  • Participates in location labor and employee relations activities.

Qualifications
Talent Requirements:
  • Must have at least three (3) years' experience managing a call center with over 25 staff at any given time.
  • Bilingual in Creole
  • The ideal candidate would have experience in scheduling, personnel management, and training.
  • Must be able to work independently and have strong written and verbal skills.
  • Knowledge of the contractual obligations is a must to perform this job correctly.
  • Experience managing a fast-paced environment.
  • Transportation industry experience a plus

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
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