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Manager Remote Msp Jobs in Nebraska (NOW HIRING)

Project Coordinator

Lincoln, NE · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience at a managed services provider (MSP) or IT solutions company. * CAPM, or actively ... Location This position is fully remote. Availability for client and team calls across standard ...

Manager Remote Msp information

What are some common challenges faced by a manager in a remote MSP environment, and how can they be addressed?

Managers in remote MSP settings often face challenges such as coordinating distributed teams, maintaining clear communication, and ensuring quick response times for client issues. To address these, it’s important to implement robust communication tools, set clear expectations for availability, and use project management platforms to monitor progress. Establishing regular check-ins and fostering a collaborative team culture can also help ensure everyone stays aligned and motivated, despite working remotely.

What is a Manager Remote MSP?

A Manager Remote MSP is a professional who oversees the operations of a Managed Service Provider (MSP) team, delivering IT services and support to clients remotely. They coordinate technical staff, manage client relationships, ensure service level agreements (SLAs) are met, and implement best practices for remote IT management. Their responsibilities include team leadership, workflow optimization, incident resolution, and strategic planning to improve client satisfaction and operational efficiency. This role is essential in ensuring seamless and proactive IT support for businesses relying on outsourced technology services.

What is the difference between Manager Remote Msp vs Service Delivery Manager?

AspectManager Remote MspService Delivery Manager
CredentialsIT certifications (e.g., CompTIA, Microsoft)IT or business management certifications
Work EnvironmentRemote, managed service provider settingTypically office-based or hybrid, client-facing
Employer & IndustryManaged Service Providers, IT servicesIT service companies, corporate IT departments
Search & Comparison IntentFocus on remote MSP management rolesFocus on service delivery and client management

The Manager Remote Msp primarily oversees remote IT services within MSPs, focusing on technical team management and service delivery. The Service Delivery Manager emphasizes client satisfaction, service quality, and operational efficiency, often in a more client-facing or hybrid setting. While both roles require IT knowledge, the Manager Remote Msp is more technical and remote-focused, whereas the Service Delivery Manager centers on client relationships and service performance.

What are the key skills and qualifications needed to thrive as a Manager Remote MSP?

To thrive as a Manager Remote MSP, you need a solid background in IT service management, leadership experience, and a strong understanding of managed services best practices, often supported by a bachelor's degree in IT or related fields. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and relevant certifications such as ITIL or CompTIA are typically required. Outstanding communication, problem-solving skills, and the ability to lead and motivate remote teams are crucial soft skills for this role. These skills ensure efficient service delivery, high client satisfaction, and effective team coordination in a distributed work environment.

What are popular job titles related to Manager Remote Msp jobs in Nebraska?

For Manager Remote Msp jobs in Nebraska, the most frequently searched job titles are:

Infographic showing various Manager Remote Msp job openings in Nebraska as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Senior Channel Solutions Engineer

Trend Micro

Offutt Air Force Base, NE • Remote

$52.25 - $67.50/hr

Full-time

Medical, Retirement, PTO

Posted 3 days ago

New


Job description

TrendAI, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.
At TrendAI, we're always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.
AI Fearlessly.


Position Summary

Trend AI is seeking a Senior Channel Solutions Engineer - X Service Provider to onboard, enable, and scale Managed Security Service Providers (MSSPs), Managed Service Providers (MSPs), Cloud Service Providers (CSPs) and Digital Forensics Incident Response (DFIR) partners. This role is purpose-built to strengthen Trend's services-led go-to-market strategy. The ideal candidate brings deep cybersecurity expertise, strong offensive security instincts, and experience working within or alongside managed security operations environments.

As a trusted technical advisor to our managed services ecosystem, you will guide partners in operationalizing Trend Vision One within multi-tenant environments, integrating with SOC workflows, and delivering measurable detection and response outcomes. You will serve as the technical bridge between partner needs and platform capabilities, driving scalable adoption, shared revenue growth, and long-term advocacy across the channel ecosystem.

Responsibilities

  • Serve as the primary technical advisor for MSSPs, MSPs, CSPs and Digital Forensics Incident Response partners, enabling them to evaluate, operationalize, and scale Trend's platform within managed service offerings.
  • Lead technical onboarding for new managed security partners, including architecture validation, multi-tenant design, SOC workflow alignment, and service-readiness assessments.
  • Develop a deep understanding of partner service models (managed detection, threat hunting, incident response retainers, cyber risk advisory) and align platform capabilities to support service monetization and operational excellence.
  • Support detection engineering, threat hunting alignment, and adversary simulation validation in collaboration with red teams, SOC analysts, and IR professionals.
  • Assist partners in integrating Trend Vision One with SIEM, SOAR, ticketing, automation pipelines, APIs, and other SOC tooling.
  • Provide guidance to partners engaging with cyber insurance carriers and underwriters, mapping platform capabilities to risk reduction, control validation, and insurability requirements.
  • Support partner-led Proof of Concepts (POCs), purple team exercises, and technical validation efforts to demonstrate measurable detection and response effectiveness.
  • Develop service-aligned enablement assets including managed security blueprints, deployment guides, demo flows, onboarding frameworks, and SOC integration playbooks.
  • Collaborate cross-functionally with Product, Engineering, Marketing, Channel, and Customer Success to ensure partner feedback informs roadmap and service-delivery enhancements.
  • Maintain deep knowledge of threat actor tactics, MITRE ATT&CK techniques, detection methodologies, competitive positioning, and emerging adversarial trends.
  • Travel within the U.S. for partner onboarding sessions, joint technical engagements, SOC workshops, and managed security ecosystem events.

Qualifications

  • Education: Bachelor's degree or equivalent experience in cybersecurity, computer science, information security, or related technical fields.
  • Experience: 5+ years of experience in cybersecurity engineering, Solutions Engineering, SOC operations, Incident Response, red teaming, or managed security environments.
  • Partner Experience: Proven experience working with MSSPs, MDR providers, IR firms, or security consultancies.
  • Technical Knowledge: Strong understanding of XDR, SIEM, EDR, cloud security, threat intelligence, and detection engineering principles.
  • Architecture: Experience designing or supporting multi-tenant managed security architectures.
  • SOC Familiarity: Hands-on familiarity with SOC workflows, ticketing systems, telemetry pipelines, and response orchestration.
  • Cloud Knowledge: Strong knowledge of public cloud environments (AWS, Azure, GCP).
  • Skills: Excellent communication and presentation skills, with the ability to engage highly technical audiences including SOC analysts, red team operators, and CISO-level stakeholders.
  • Adaptability: Ability to rapidly learn evolving adversary techniques and adapt platform positioning accordingly.

Bonus Qualifications

  • RMM/PSA tool experience, with knowledge of MSP operations and software deployment via Remote Management and Monitoring tools.

  • Red team experience, adversary emulation background, or penetration testing expertise.
  • Certified Ethical Hacker (CEH), OSCP, or other offensive security certifications.
  • Direct experience in Incident Response or threat hunting roles.
  • Experience supporting cyber insurance assessments, risk quantification frameworks, or underwriting conversations.
  • Hands-on experience with API integrations, scripting, automation, or lightweight coding (Python, Bash, PowerShell).
  • Experience building managed security service offerings, SOC runbooks, or service blueprints.
  • Familiarity with MITRE ATT&CK, detection tuning, and purple team collaboration.
  • Knowledge of compliance and regulatory frameworks (SOC2, NIST, ISO 27001, PCI, HIPAA).
  • Experience applying AI/ML or LLM-driven workflows to SOC automation or managed detection operations.

Preferred Certifications

  • CISSP, CEH, OSCP, CCSP, Security+, CySA+, CISM, CISA, or other ISACA certifications.
  • GIAC certifications (GCED, GCIA, GCIH, GPEN, etc.).
  • AWS Solutions Architect, Azure Architect, or GCP Professional Cloud Architect.
  • Cloud Security or Kubernetes security certifications.

What We Offer You

You're important to us. What matters to you, matters to us too. Trend AI provides benefit options for you and your family. Here are some of the top-rated benefits that employees enjoy today:

  • Comprehensive health benefits and paid time off package
  • Pre-partum, maternity, parental, medical leave and adoption assistance
  • Mental Health Wellness Program & Annual Wellness Incentive
  • 401(k) with company match
  • Pet Insurance
  • Collaborative and innovative culture

We are committed to fostering a professional, respectful, and inclusive work environment that promotes collaboration and high performance. We value diverse backgrounds and perspectives and welcome candidates who bring unique strengths and experiences. If you're excited about this role and believe you can contribute and grow with us, we encourage you to apply.

Be Passionate. Be Innovative. Be a Trender.

This position does not offer sponsorship for work permit applications or renewals, either now or in the future. Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship, both currently and moving forward. The company will not sponsor applicants for U.S. work visa status for this role (including, but not limited to, H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa).

At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.