Manager Program Manager Jobs in Welland, ON (NOW HIRING)

At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.

We are looking for an HR Governance & Quality Manager to support Audit & Assurance HR with meeting its responsibilities under the Firm's System of Quality Management (SoQM). Working closely with HR leaders, the HR SoQM Office, and the Firm SoQM Quality Team, you'll help improve business processes, strengthen quality management practices, and develop practical tools and guidance that help HR teams meet their quality management responsibilities.

This is an opportunity for someone with experience in audit, governance, internal controls, or quality management who enjoys improving the way organizations work. You'll use your technical knowledge in a collaborative role where you'll help turn quality management requirements into practical processes, tools, and guidance that support HR's day-to-day work.

• Plan, coordinate, and monitor Audit HR's annual quality management activities and workplan.
• Work with HR leaders, the HR SoQM office and the design & implementation team in recurring activities such as process narrative reviews, documentation updates, and control operation planning.
• Support risk assessment and scoping as part of control design and implementation to ensure controls are focused on the right quality risks and business processes.
• Through cross-functional collaboration, contribute to the development and continuous improvement of internal processes, control design, policies, and procedures.
• Collaborate with the HR SoQM office to develop practical guidance, learning resources, and tools that help HR stakeholders understand and carry out their quality management responsibilities.
• Support recurring governance, reporting, and operational activities that enable Audit HR's quality management program, including the SoQM KPI program, quarterly exit interview reporting and GPS Action Plan updates.
• Monitor and track the implementation of recommendations, ensuring timely and appropriate remediation actions are taken.
• Identify opportunities to simplify, standardize, automate and improve quality management practices.

• CPA, CIA, CRMA, CISA, or a similar professional designation, with relevant experience.
• Experience in audit, governance, internal controls, quality management, compliance, or process improvement, preferably in a professional services environment.
• Experience reviewing, documenting, or improving business processes.
• Excellent analytical and problem-solving skills, with strong attention to detail.
• Excellent written and verbal communication skills, with the ability to explain complex concepts in a practical and straightforward way.
• Strong organizational and project management skills, with the ability to manage multiple priorities and meet deadlines.
• Demonstrated ability to build effective working relationships across teams and influence outcomes without formal authority.
• Strong Microsoft Excel, Word and PowerPoint; experience with Power BI is a strong asset.
• Ability to work independently while contributing to a collaborative team environment.
• Proficiency in English at a business level is required

This position requires written and oral fluency in English. The successful candidate will be required to support and collaborate with English-speaking colleagues or stakeholders while at KPMG. The successful candidate will be required to create, interpret and/or apply policies, practices, employment laws and and/or regulations during the regular course of their employment.

KPMG Ontario Region Pay Range Information

The expected base salary range for this position is $74,000 to $111,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

KPMG BC Region Pay Range Information

The expected base salary range for this position is $74,000 to $111,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills, & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

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Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

AI Usage

Weembrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.

• CPA, CIA, CRMA, CISA, or a similar professional designation, with relevant experience.
• Experience in audit, governance, internal controls, quality management, compliance, or process improvement, preferably in a professional services environment.
• Experience reviewing, documenting, or improving business processes.
• Excellent analytical and problem-solving skills, with strong attention to detail.
• Excellent written and verbal communication skills, with the ability to explain complex concepts in a practical and straightforward way.
• Strong organizational and project management skills, with the ability to manage multiple priorities and meet deadlines.
• Demonstrated ability to build effective working relationships across teams and influence outcomes without formal authority.
• Strong Microsoft Excel, Word and PowerPoint; experience with Power BI is a strong asset.
• Ability to work independently while contributing to a collaborative team environment.
• Proficiency in English at a business level is required

This position requires written and oral fluency in English. The successful candidate will be required to support and collaborate with English-speaking colleagues or stakeholders while at KPMG. The successful candidate will be required to create, interpret and/or apply policies, practices, employment laws and and/or regulations during the regular course of their employment.

KPMG Ontario Region Pay Range Information

The expected base salary range for this position is $74,000 to $111,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

KPMG BC Region Pay Range Information

The expected base salary range for this position is $74,000 to $111,000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills, & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

Providing you with the support you need to be at your best

#lihybrid