Manager Program Manager Jobs in Ottawa, ON (NOW HIRING)

Job Title: Licensed Condominium Manager
Location: Greely, ON
Job Type: Full-Time

Salary Range: $50,000 - $100,000

Position Status: This position is being advertised for a current vacancy.

AI will be used to screen, assess, and recommend applicants.

Description of You

You are an Ontario Licensed Condominium Manager.

You are a curious, resourceful, and highly organized professional who thrives in fast-paced, dynamic environments. You enjoy solving complex problems, managing competing priorities, and navigating situations where no two days -or Boards- are exactly the same. You take pride in delivering results, following through on commitments, and balancing the needs of residents, Boards of Directors, and your team.

You understand that condominium management is not a glamorous or straightforward role-it requires resilience, critical thinking, and strong interpersonal skills. You're the kind of person who finds satisfaction in checking off a long list of action items, tackling challenges head-on, and constantly learning along the way. You thrive in environments where professionalism, empathy, and thoughtful problem-solving are valued.

This role is ideal for someone who enjoys understanding the "why" behind every challenge, addressing the root causes of problems, and continually improving processes for the benefit of residents and Boards.

If this sounds like you, keep reading!

Key Responsibilities

Administrative Duties:

• Serve as the primary point of contact for assigned condominium properties.
• Conduct regular site inspections, attend board and annual general meetings, and follow up on action items.
• Manage day-to-day property operations, ensuring compliance with all governing documents and legislation.
• Maintain accurate records, documentation, insurance requirements, and status certificates in accordance with legislation.

Board & Resident Relations:

• Build professional relationships with Boards of Directors, understanding the unique dynamics and priorities of each.
• Handle resident complaints and inquiries with empathy, professionalism, and patience.
• Set and manage expectations clearly, maintaining professional boundaries while providing guidance.
• Facilitate Board, AGM, and owners' meetings including preparation, attendance, and follow-up.
• Assist Board members with required training and disclosures.
• Prepare and issue Status Certificates, Information Certificates, and required filings.

Maintenance & Contractor Oversight:

• Ensure preventative maintenance programs are in place and operational.
• Oversee site inspections, preventive maintenance, and repair programs.
• Manage contractor lifecycle from selection to performance review.
• Maintain inventories and supervise the allocation of parking, lockers, and other shared assets.

Emergency & Safety Preparedness

• Implement fire safety plans and emergency protocols.
• Participate in an on-call rotation for company-wide emergencies.

Financial Management:

• Assist Boards with budgeting, financial reporting, Reserve Fund planning, and audit processes.
• Review invoices, manage collections, and support financial compliance.

On-Site Staff Oversight

• Supervise on-site employees, coordinate schedules, and contribute to performance evaluations.
• Manage payroll-related tasks and required government filings.

Governance & Compliance

• Ensure compliance with all relevant legislation (CMSA, Condo Act, PIPEDA, OHSA, AODA).
• Advise the Board on governing documents, legal matters, and policy development.

Professional Development:

• Commit to ongoing education, including post-secondary courses in Condominium Management at Humber College.
• Develop skills and knowledge over a 2-year growth period before assuming full responsibility for ideal properties and salaries.

Company Obligations:

• Operate within corporate policies and procedures.
• Demonstrate professionalism, integrity, and alignment with company values in all interactions.
• Contribute proactively to departmental meetings and continuous improvement initiatives.

Minimum Qualifications and Skills

• 2 years experience in condominium management
• Ontario Licensed Condominium Manager - General License or Limited License
• Strong problem-solving and critical thinking abilities.
• Excellent communication, conflict resolution, and interpersonal skills.
• Highly organized, able to manage multiple priorities in a fast-paced environment.
• Professional demeanor and ability to set boundaries while maintaining strong relationships.
• Willingness to work evenings for board meetings and travel to properties as required.
• Valid driver's license and reliable transportation.

Desired Qualifications

• Post-secondary diploma or courses in Business, Property Management, or related field (preferred).
• Understanding of condominium laws, financial management, and maintenance coordination.
• Comfortable learning and using task management software (e.g., Monday.com) and property management platforms.
• Curious and self-motivated, with a desire to understand root causes and develop long-term solutions.

What can we offer YOU?

• Group Benefits, including health, dental, and vision insurance
• Professional development and training opportunities
• Paid time off and holidays
• Employee wellness programs
• Annual employee recognition programs
• Dog-friendly office
• A corporate culture you won't find anywhere else - we know work is work, so why not have FUN while doing it?