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Manager Pos Technical Support Jobs in Georgia (NOW HIRING)

Kiongroup

Technical Support Associate

Atlanta, GA

$65K - $80K/yr

The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution.

Kiongroup

Technical Support Associate

Atlanta, GA · On-site

$65K - $80K/yr

The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution.

Trilyon, Inc.

Technical Support Analyst

Forsyth, GA · On-site

Technical Support Analyst Location: Forsyth, GA or Decatur, GA (Hybrid) Duration: 7+ Months (with ... Manage and administer the Google Chrome Management Console for devices and users including Gmail ...

Booz Allen Hamilton

Technical Support Engineer

Columbus, GA · On-site

$69K - $158K/yr

Technical Support Engineer The Opportunity: As the client's personnel, you'll maintain and execute ... The client's engineering team is responsible for managing the network, maintaining an Authority to ...

Tractian

Technical Support Engineer

Atlanta, GA · Remote

... . Additionally, you'll create support materials and share your expertise to drive technical ... reliability and customer success. Responsibilities * Diagnose and troubleshoot mechanical issues ...

Five Below, In.c

Specialist, Technical Support

Forsyth, GA · On-site

$30.67/hr

Manage equipment inventory, coordinate repairs and upgrades, and administer maintenance contracts ... Minimum of 1-2 years in technical support roles; experience in a retail or distribution environment ...

CONEXON

Technical Support Representative

Mcdonough, GA · On-site

The Technical Support Representative will work in a fast-paced in person call center environment ... Communicate clearly and effectively with end users, colleagues, and management to quickly resolve ...

Caresoft Inc.

Technical Support Analyst

Forsyth, GA · On-site

$33 - $37/hr

Technical Support Analyst Location: : Forsyth, GA 31029 (Hybrid) Duration: Long Term Skills ... Hands on experience managing Google Workspace and Google Workspace for Education and Chrome OS ...

Conexon

Technical Support Representative

Mcdonough, GA · On-site

The Technical Support Representative will work in a fast-paced in person call center environment ... Communicate clearly and effectively with end users, colleagues, and management to quickly resolve ...

Tractian

Technical Support Engineer

Atlanta, GA · On-site +1

... . Additionally, you'll create support materials and share your expertise to drive technical ... reliability and customer success. Responsibilities * Diagnose and troubleshoot mechanical issues ...

SERVIT INC

T2 Technical Support

Kennesaw, GA

$60K - $65K/yr

ServIT, a Managed Service Provider (MSP) based in Kennesaw, GA, is seeking an experienced Tier 2 ... Resolve complex technical issues escalated from Tier 1 support. * Maintain the uptime and integrity ...

Five Below

Specialist, Technical Support

Forsyth, GA · On-site

$30.67/hr

Manage equipment inventory, coordinate repairs and upgrades, and administer maintenance contracts ... Minimum of 1-2 years in technical support roles; experience in a retail or distribution environment ...

Five Below

Specialist, Technical Support

Forsyth, GA · On-site

$30.67/hr

Manage equipment inventory, coordinate repairs and upgrades, and administer maintenance contracts ... Minimum of 1-2 years in technical support roles; experience in a retail or distribution environment ...

SERVIT INC

T2 Technical Support

Kennesaw, GA · On-site

$60K - $65K/yr

ServIT, a Managed Service Provider (MSP) based in Kennesaw, GA, is seeking an experienced Tier 2 ... Resolve complex technical issues escalated from Tier 1 support. * Maintain the uptime and integrity ...

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Showing results 21-40

All JobsPos Technical Support JobsManager Pos Technical Support JobsManager Pos Technical Support Jobs in Georgia

Manager Pos Technical Support information

What is the difference between Manager Pos Technical Support vs Technical Support Supervisor?

AspectManager Pos Technical SupportTechnical Support Supervisor
ResponsibilitiesOversees technical support teams, develops strategies, manages escalationsSupervises daily support operations, guides support staff, handles customer issues
Required CredentialsBachelor's degree, technical certifications, leadership experienceTechnical knowledge, experience in support roles, supervisory skills
Work EnvironmentOffice-based, team management, strategic planningSupport centers, customer service environment, team oversight
Industry UsageCommon in IT, telecom, and tech companiesWidely used in tech, electronics, and service industries

The main difference between Manager Pos Technical Support and Technical Support Supervisor lies in scope and responsibilities. The manager focuses on strategic planning and team leadership, while the supervisor handles daily operations and customer issues. Both roles require technical knowledge and leadership skills, but the manager typically has broader responsibilities and higher-level decision-making authority.

What are the most commonly searched types of Pos Technical Support jobs in Georgia? The most popular types of Pos Technical Support jobs in Georgia are:
What cities in Georgia are hiring for Manager Pos Technical Support jobs? Cities in Georgia with the most Manager Pos Technical Support job openings:
Manager Pos Technical Support jobs near you

Technical Support Associate

Kiongroup

Atlanta, GA

$65K - $80K/yr

Full-time

Re-posted 22 days ago

Job description

The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution. This role ensures accurate documentation, trend analysis, and process improvement to enhance customer experience and team efficiency.
Strategic impact: Uses knowledge-based discretion and influences others at a moderate level / performs a range of tactical, operational, and some strategic assignments related to jobdiscipline.
Knowhow: Requires working knowledge and experience in own job discipline and broadens capabilities.
Schedule: Working a 12 hour rotating 4 days on and 4 days off work week with a scheduled on-call rotation
Work:
Receives a moderate level of guidance and direction.
Continuously analyzes and optimizes the utilization of methods, tools or systems.
Problems faced are difficult but typically not complex.
Plans recurring processes and solves immediate issues or problems.
Accountability: Is accountable for the efficiency and effectiveness of a process.We offer:
What We Offer:

  • Career Development

  • Competitive Compensation and Benefits

  • Pay Transparency

  • Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The base pay range for this role is estimated to be $65,000 - $80,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

Technical Support Assistance

  • Support frontline teams by researching and documenting solutions for common issues.
  • Assist in troubleshooting basic technical problems under guidance from Professionals or Experts.
  • Ensure accurate and timely updates in ERP and ticketing systems (SAP, Oracle, Jira).


Documentation & Knowledge Management

  • Create and maintain knowledge base articles and troubleshooting guides.
  • Ensure all service activities are properly logged and documented for compliance.
  • Assist in developing training materials for new processes and tools.


Customer Support Coordination

  • Provide status updates to customers on non-critical issues when required.
  • Support communication between technical teams and customers for data-driven insights.
  • Help ensure customer satisfaction through accurate and timely information.


Continuous Improvement

  • Participate in process improvement initiatives using Lean or Six Sigma principles.
  • Suggest automation opportunities for reporting and ticket management.
  • Contribute to system reliability and performance improvement projects.


Qualifications:

  • Associate degree in Engineering, IT, or related field (Bachelor's preferred).
  • 1-3 years of experience in technical support or data analysis.
  • Strong proficiency in Excel and familiarity with BI tools (Power BI, Tableau).
  • Basic understanding of automated systems and ERP platforms.
  • Excellent analytical, organizational, and communication skills.
  • Ability to work in a fast-paced environment and manage multiple priorities.

Apply