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Apple's Worldwide Channel Strategy & Operations (WW CSO) develops and deploys global sales programs to deliver extraordinary customer experiences and drive channel sales - with deep expertise spanning digital, physical, and people enablement. Within CSO, the Agentic AI Development team builds intelligent, agent-powered experiences for Channel Sales. This is a startup environment within Apple, and the products we build have direct, measurable business impact across multiple GEOs worldwide.
We're investing in the platforms and infrastructure that let teams across our worldwide sales organization build, run, and scale AI agents. This is the foundation a fast-growing portfolio of agentic products is built on.
Description
We're looking for a senior product manager to own our agentic AI platform as a product - its vision, strategy, roadmap, and requirements. This is the infrastructure that lets teams build, deploy, and run AI agents at scale.
You'll define what gets built and why. You'll translate business needs into clear product requirements, prioritize relentlessly for how quickly a user reaches a working result, and partner closely with engineering to ship. You'll grow the ecosystem around the platform - the reusable components, integrations, and capabilities that make teams productive.
This role is a blend of technical and product thinking. You'll own the prioritization of the roadmap and capabilities - runtimes, APIs, integrations, and tool use - and translate fluidly between business need and engineering reality. You'll be the voice of every user, from the non-technical person who just wants to run an agent to the engineer who builds one from scratch.","responsibilities":"Own the agentic AI platform as a product - vision, strategy, roadmap, and the product requirements engineering builds against
Own the full experience of how agents are built, configured, deployed, and run on the platform
Translate ambiguous business needs into well-scoped product requirements with clear success metrics
Define the platform's core models - deployment, customization, and governance - so teams can self-serve safely
Grow the ecosystem around the platform - reusable components, connectors, integrations, and capabilities that make teams productive
Enable teams to build and deploy agents across multiple languages and regional contexts
Partner closely with engineering to sequence and ship the roadmap
Define and track the platform's success metrics - adoption, active usage, and how quickly a new user reaches their first working result
Preferred Qualifications
Built an internal developer platform, infrastructure product, or ecosystem where others build on top of what you ship
Familiarity with agentic AI and large language model (LLM) systems - agent authoring, tool use, orchestration, and evaluation
Experience with MCP (Model Context Protocol) or similar tool-use and integration frameworks
Experience defining platform governance and customization models
Experience with multi-tenant customization models (configuration overlays, forking, versioning)
Experience shipping to global, multilingual, multi-region audiences
Apple experience a plus - familiarity with how Apple's worldwide sales and regional teams operate
Comfort with ambiguity and startup-like environments inside a large organization
Background in retail, commerce, training/enablement, or enterprise operations domains
Minimum Qualifications
8+ years of product management, including platform or developer-platform products shipped to production
Track record owning a product from vision through requirements through launch
Strong technical fluency - comfortable holding runtimes, APIs, integrations, and data models in your head, and translating between business needs and engineering implementation
Excellent written communication - crisp product requirements, specs, and roadmaps that engineering can build from without rework
Track record of shipping products with measurable impact
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $207,400 and $311,700, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.