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Manager, Performance Management (Remote)

Full time, United States, Canada

The Manager Performance Management drives data-driven decision-making by delivering actionable insights that optimize supplier performance and support commercial strategy. This role translates complex data into meaningful analytics, identifies opportunities to improve share and earn rate, and partners cross-functionally to enhance reporting, support forecasting, and improve overall performance outcomes.

As a Manager, Performance Management, you will

• Monitor key strategic suppliers to proactively address market changes and identify revenue opportunities
• Develop and maintain supplier performance models used to track fulfilment and drive business decision
• Present findings to internal and external stakeholders
• Establish standardized performance frameworks, KPIs, and methodologies (e.g., QSI, share analysis)
• Remain up-to-date on industry trends while evaluating whether industry changes have potential to impact BCD's busines
• Leverage existing reporting tools and Microsoft Office applications to analyze data against contract models and assess strategic options
• Conduct analysis on ad hoc market, supplier, or client changes, evaluating their potential impact on performance and revenue
• Support team in data analysis for quarterly business reviews
• Assist in deal performance analytics and support regional and global supplier proposals for forecasting
• Use supplier, internal, and 3rd-party data to develop interactive reporting that tracks supplier contractual performance, ensuring optimal revenues and earnings rates
• Communicate the analyses in an effective manner with internal regional teams and illustrate recommended levers to act upon analytical findings
• Utilize supplier and internal data to increase accuracy of supplier projections for monthly accruals

About you

• Prior experience in the travel industry, focused on air and/or hotel
• Proficiency in data analysis tools like Excel and/or SQL
• Fluent in business English
• Strong analytical and problem solving skills
• Can connect data to real business decisions and commercial impact
• Anticipates trends and drives forward-looking recommendations
• Effective communication skills (oral, written & presentation)

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD's leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visitwww.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

• https://www.bcdtravel.com/blog/
• https://www.linkedin.com/company/bcd-travel/
• https://www.instagram.com/bcdtravel/
• https://www.facebook.com/bcdtravel/

You'll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Manager, Performance Management is between $81,000 and $96,000. The actual pay depends on your skills, qualifications, experience and geographical location.

Ready to join the journey? Apply now!

We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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