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Manager Pcf Insurance Services Jobs in Rochester, NY

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Manager Pcf Insurance Services information

See Rochester, NY salary details

$27.1K

$68.2K

$114K

How much do manager pcf insurance services jobs pay per year?

As of Aug 8, 2026, the average yearly pay for manager pcf insurance services in Rochester, NY is $68,231.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,300.00 and $77,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Pcf Insurance Services vs Insurance Agent?

AspectManager Pcf Insurance ServicesInsurance Agent
CertificationsLicenses required for insurance sales and managementState insurance license
Work EnvironmentOversees teams, manages policies, and handles client accountsWorks directly with clients to sell and service insurance policies
Employer & Industry UsageInsurance companies, brokerages, and agenciesIndependent agents or agency employees

While both roles involve insurance, a Manager Pcf Insurance Services typically oversees teams and manages policies within an organization, requiring management skills and licenses. An Insurance Agent focuses on selling policies directly to clients, often working independently or within agencies. The roles differ mainly in responsibilities and scope but share licensing requirements and industry context.

What are popular job titles related to Manager Pcf Insurance Services jobs in Rochester, NY? For Manager Pcf Insurance Services jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Manager Pcf Insurance Services jobs in Rochester, NY look for? The top searched job categories for Manager Pcf Insurance Services jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Manager Pcf Insurance Services jobs? Cities near Rochester, NY with the most Manager Pcf Insurance Services job openings:
Manager Pcf Insurance Services jobs near you

Insurance Operations Manager

The Workplace Advisors

Rochester, NY

$80K - $100K/yr

Full-time

Posted 11 days ago

Job description

Insurance Operations Manager

Company Confidential


Company:


The company is a well-established, family-owned insurance agency in the greater Rochester, NY area, in business for over 100 years with an even 50/50 mix of personal and commercial lines. The agency is growing, has a close-knit team culture, and has recently remodeled their offices.


Job Description:


Are you a knowledgeable, hands-on operations leader who enjoys building processes, coaching a team, and being the "go-to" person in a growing organization? The company is looking for a full-time Operations Manager to take day-to-day management off the owner's plate so they can focus on production and revenue growth. This role blends operations, HR, vendor/technology management, and project management, with real opportunity to shape how the agency runs.


Responsibilities: The candidate will:


  • Manage day-to-day agency operations, including workflow across both personal and commercial lines teams


  • Lead hiring, onboarding, offboarding, and general HR/company communications


  • Document and enforce standard operating procedures, and help build out an employee handbook


  • Manage vendor and carrier relationships, including meeting with carriers and organizing renewal/meeting conditions


  • Oversee agency technology platforms, including the management system and phone system, and serve as the point of contact with the IT provider


  • Lead cross-selling initiatives and project-manage growth programs across the agency


  • Enhance the overall customer experience in support of the agency's 90%+ client retention


  • Act as a vocal, culture-driving leader who can rally the team and run consistent, regular team meetings


  • Coach staff, address performance issues directly, and hold the team accountable to standards


  • Support servicing of some accounts and assist with prospect calls as needed to free up the owner for revenue generation


  • Track and report on book-of-business performance and measure agency processes to drive results


Requirements
Requirements: The candidate must:

  • Have experience in project management, insurance agency operations, or agency management


  • Be knowledgeable and confident, with the ability to build rapport and respect across a mixed team of tenured and newer staff


  • Be comfortable with technology and open to exploring new tools, including AI, to improve execution


  • Have strong communication skills, including the ability to have hard conversations when needed


  • Be curious and motivated, with a genuine openness to new approaches rather than "this is how we've always done it"


  • Be willing to work on-site


Preferred Experience:


  • Experience managing carrier or vendor relationships, or servicing insurance accounts


  • Background supporting HR, handbooks, or general office administration (no accounting or payroll experience required)