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Manager Patient Program Jobs in Michigan (NOW HIRING)

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What are the key skills and qualifications needed to thrive as a Manager Patient Program, and why are they important?

To thrive as a Manager Patient Program, you need a background in healthcare management, strong organizational skills, and experience in patient support or program coordination, often supported by a relevant degree. Familiarity with healthcare software systems, data tracking tools, and sometimes certifications like PMP or Lean Six Sigma are commonly required. Excellent interpersonal communication, leadership, and problem-solving abilities help in managing teams and maintaining high patient satisfaction. These skills and qualities are crucial for ensuring effective program delivery, regulatory compliance, and optimal patient outcomes.

What are some common challenges faced by a Manager Patient Program, and how can they be effectively addressed?

A Manager Patient Program often encounters challenges such as coordinating between multiple healthcare providers, ensuring consistent patient engagement, and adapting to evolving healthcare regulations. Effective communication, robust data management systems, and ongoing training for team members can help address these challenges. Additionally, building strong relationships with stakeholders and regularly assessing program outcomes are crucial for maintaining quality and compliance in patient programs.

What are Manager Patient Program roles and responsibilities?

A Manager Patient Program oversees the development, implementation, and management of programs designed to support patients throughout their healthcare journey. Their responsibilities include coordinating with healthcare providers, ensuring compliance with regulations, managing program staff, and analyzing program effectiveness. They also work to improve patient outcomes, address patient needs, and may be involved in training, budgeting, and reporting. This role requires strong organizational, communication, and leadership skills to ensure patient programs run smoothly and meet their objectives.

What job makes $10,000 a month without a degree?

A Manager of Patient Programs typically earns a salary that can reach or exceed $10,000 per month, especially with experience and in large healthcare organizations. Such roles often require strong project management, communication skills, and industry knowledge but may not always require a formal degree if supplemented by relevant experience and certifications. High-paying healthcare management positions are available in environments that value expertise over formal education alone.

What is the difference between Manager Patient Program vs Patient Services Coordinator?

AspectManager Patient ProgramPatient Services Coordinator
CredentialsBachelor's degree, healthcare certification often preferredHigh school diploma or equivalent, healthcare experience beneficial
Work EnvironmentOffice-based, healthcare organizations, hospitalsClinic or hospital front desk, patient interaction areas
Employer & IndustryHealthcare providers, insurance companies, patient advocacy groupsHospitals, clinics, outpatient centers
Primary ResponsibilitiesOverseeing patient programs, coordinating care initiatives, managing staffAssisting patients, scheduling, providing information, handling inquiries

The Manager Patient Program typically has more strategic and administrative responsibilities, focusing on program development and management. In contrast, the Patient Services Coordinator handles direct patient interactions and day-to-day support. Both roles are essential in healthcare settings but differ in scope and focus.

What are popular job titles related to Manager Patient Program jobs in Michigan? For Manager Patient Program jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Manager Patient Program jobs in Michigan look for? The top searched job categories for Manager Patient Program jobs in Michigan are:
What cities in Michigan are hiring for Manager Patient Program jobs? Cities in Michigan with the most Manager Patient Program job openings:
Manager Patient Program jobs near you

Assistant Manager Patient Care Services

McLaren Greater Lansing

Lansing, MI • On-site

Other

Posted 2 days ago

McLaren Health Care rating

6.6

Company rating: 6.6 out of 10

Based on 207 frontline employees who took The Breakroom Quiz

556th of 864 rated healthcare providers

Job description

Assists Manager of Patient Care Services with 24-hour accountability for the management of multiple patient care units/functions. In this capacity, will accomplish the mission and vision of McLaren Greater Lansing through effective utilization of all resources, constantly striving to increase quality patient care and maintain a high degree of patient satisfaction.

Essential Functions and Responsibilities: 

  1. Assists with ensuring a process is in place for the establishment of standards of performance, quality improvement and care delivery model for their areas of responsibility.  Monitors the process to ensure it is working.
  2. Assists coordinator/contact nurse/staff with problems related to the functioning of the department, both interdepartmental and intradepartmental. Involves staff in this process.  Ensures process moves to desirable outcome.  Delegates to coordinator/contact nurse/staff as appropriate.
  3. Assists manager in all aspects of personnel management of department employees. Demonstrates collaborative interpersonal and communication skills.  Facilitates high performance from staff.
  4. Assists with determining and coordinating departmental needs and operations regarding schedules and staffing patterns. Assists manager in establishing and meeting productivity benchmarks.
  5. Instrumental in developing, interpreting, administering and communicating department policies, procedures, protocols and regulations.
  6. Assists with analyzing, planning, forecasting and reporting department activities.
  7. Assist with developing, coordinating, implementing and justifying the department's budget. Displays knowledge and action plan to ensure cost effectiveness.
  8. Maintains and enhances communication channels.
  9. Implements, promotes and reinforces employee performance relating to patient satisfaction.
  10. Participates as requested on service line committees.
  11. Communicates with and mentors staff representatives on committees. Supports and facilitates staff involvement in meeting attendance. Promotes staff development within and outside the department.
  12. Collaborates with physicians and other health care team members.
  13. Assists manager to ensure that all evaluation, competencies are current. Reviews content of evaluations if not completed by manager.
  14. Maintains compliance with all required accreditation standards.
  15. Reviews patient satisfaction feedback on a regular basis and assists manager to develop a plan to address issues and improve overall rating.
  16. Ensures that a quality improvement and education plan are in place for units.
  17. Demonstrates unit ownership through maintenance, cleanliness and lack of clutter of unit.
  18. Investigates and identifies department capital needs, and reports to manager for follow through.
  19. Remains current in new advancements and changes in patient treatments and technologies.
  20. Facilitates and promotes opportunities for the professional development of staff.
  21. Identifies and works towards own professional growth.
  22. Works with manager to identify basic competencies for the patient population of their unit, ensuring the standard of care is met.
  23. Cooperates as a member of the management team.  Advocates system goals, programs and image.
  24. Cooperates with other education and service agencies in meeting the health care needs of the community.
  25. Performs other related duties as assigned.

#LI-KH1

Required:

  • Graduate of an accredited school of nursing.
  • Three years of professional nursing experience providing broad clinical exposure. Current State of Michigan Registered Nurse license. 
  • BLS certification as Healthcare Provider or equivalent through the Military Training Network (MTN).

Preferred:

  • Bachelor Degree in Nursing.
  • ACLS certification.
  • Supervisory experience.
Additional Information
  • Schedule: Full-time
  • Requisition ID: 26002220
  • Daily Work Times: Variable
  • Hours Per Pay Period: 80
  • On Call: No
  • Weekends: Yes

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