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Manager Order Management Jobs in Indiana (NOW HIRING)

Alfa Laval

Order Support Manager

Greenwood, IN · On-site

Proficiency with ERP and order management platforms (experience with SAP, OneService, or similar enterprise systems preferred). * Detail-oriented and process-disciplined - able to build and enforce a ...

Cabinets To Go

Store Manager

Merrillville, IN · On-site

$45K/yr

Lead day-to-day store operations , including sales, inventory, order management, reporting, and store maintenance * Drive sales of kitchen cabinets, bath vanities, countertops, flooring, and ...

Belden, Inc.

OTC IT Technical Specialist

Carmel, IN · On-site

$101K - $152K/yr

As asenior analyst of Order Management, you will be responsible for optimizing technology solutions related to the end-to-end Order-to-Cash process within SAP S/4. You will collaborate with cross ...

Belden Inc

OTC IT Technical Specialist

Carmel, IN · On-site

$101K - $152K/yr

As asenior analyst of Order Management, you will be responsible for optimizing technology solutions related to the end-to-end Order-to-Cash process within SAP S/4. You will collaborate with cross ...

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Showing results 21-40

All JobsOrder Management JobsManager Order Management JobsManager Order Management Jobs in Indiana

Manager Order Management information

See Indiana salary details

$27.1K

$66.5K

$137.5K

How much do manager order management jobs pay per year?

As of Jul 25, 2026, the average yearly pay for manager order management in Indiana is $66,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $72,300.00 per year, depending on experience, location, and employer.

What is the highest paid job in supply chain?

In supply chain management, executive roles such as Supply Chain Director or Vice President of Supply Chain typically have the highest salaries, often exceeding $150,000 annually. These positions require extensive experience, strategic planning skills, and often involve overseeing global logistics, procurement, and operations.

What are the key skills and qualifications needed to thrive as a Manager Order Management, and why are they important?

To thrive as a Manager Order Management, you need expertise in supply chain processes, order fulfillment, inventory control, and a relevant bachelor’s degree, often in business or logistics. Familiarity with ERP systems like SAP or Oracle, order processing software, and sometimes APICS certification is typically required. Strong leadership, problem-solving, and communication skills help you effectively manage teams and resolve issues across departments. These abilities ensure efficient order processing, customer satisfaction, and smooth coordination between sales, logistics, and operations.

What jobs in the US pay 300,000 a year?

Manager of Order Management roles typically do not reach $300,000 annually, but senior positions such as senior supply chain managers, financial managers, or executive roles in logistics and operations can exceed this salary level, especially with extensive experience, advanced certifications, and leadership responsibilities. High-level executive roles like VP of Supply Chain or Director of Operations are more likely to offer compensation in this range.

What does a Manager of Order Management do?

A Manager of Order Management oversees the end-to-end process of order fulfillment within a company. This includes managing the order entry, processing, and delivery to ensure customers receive their products accurately and on time. They coordinate with various departments such as sales, logistics, and customer service to resolve any issues and streamline operations. Additionally, they analyze performance metrics to improve efficiency and maintain customer satisfaction.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or supply chain roles and typically involves a structured work environment with standard business hours.

How does a Manager Order Management typically collaborate with other departments to ensure timely and accurate order fulfillment?

A Manager Order Management works closely with sales, supply chain, logistics, and customer service teams to streamline the order-to-delivery process. They coordinate with sales to verify order details, partner with supply chain to monitor inventory levels, and work alongside logistics to schedule shipments. Effective communication and problem-solving skills are essential, as the role often involves resolving discrepancies or delays quickly to maintain customer satisfaction. Regular cross-departmental meetings and updates are common to ensure alignment and address challenges proactively.

What is the difference between Manager Order Management vs Customer Service Manager?

AspectManager Order ManagementCustomer Service Manager
Primary FocusOverseeing order processing, fulfillment, and logisticsManaging customer support, satisfaction, and service quality
Required SkillsSupply chain knowledge, order systems, coordinationCommunication, problem-solving, customer relations
Work EnvironmentOperations, logistics, supply chain departmentsCustomer service centers, client-facing roles
Common CertificationsSupply chain certifications, ERP system trainingCustomer service certifications, leadership training

The Manager Order Management primarily focuses on overseeing the order fulfillment process, ensuring timely delivery, and coordinating logistics. In contrast, the Customer Service Manager concentrates on maintaining high customer satisfaction, resolving client issues, and managing support teams. Both roles require strong communication skills, but their core responsibilities and work environments differ significantly.

What are the career paths in order management?

Career paths in order management typically start as an Order Management Associate or Coordinator, progressing to roles like Order Management Specialist or Supervisor. Advancement can lead to positions such as Order Management Manager, Operations Manager, or Supply Chain Director, often requiring experience with ERP systems, strong organizational skills, and industry knowledge.
What are the most commonly searched types of Order Management jobs in Indiana? The most popular types of Order Management jobs in Indiana are:
What are popular job titles related to Manager Order Management jobs in Indiana? For Manager Order Management jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Manager Order Management jobs in Indiana look for? The top searched job categories for Manager Order Management jobs in Indiana are:
What cities in Indiana are hiring for Manager Order Management jobs? Cities in Indiana with the most Manager Order Management job openings:
Manager Order Management jobs near you
Infographic showing various Manager Order Management job openings in Indiana as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $66,511 per year, or $32 per hour.
Order Support Manager

Order Support Manager

Alfa Laval

Greenwood, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Alfa Laval rating

9.4

Company rating: 9.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

4th of 433 rated machine equipment manufacturers

Job description

Every day, we get opportunities to make a positive impact - on our colleagues, partners, customers and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
About the job...
The Order Support Manager leads a team of approximately 10-12 Order Entry Specialists responsible for the accurate, complete, and timely entry of customer purchase orders into company systems following quote approval. This role ensures that every order entering the fulfillment pipeline is validated against the approved quote free of data errors and handed off to the Customer Fulfillment team in a state of readiness. The Order Support Manager reports to the Sr. Order Support Manager and is a key operational partner to the Quote Support Manager and Workflow Optimization Manager in maintaining end-to-end process integrity from quote to order acknowledgment.
This is a hybrid position located in Greenwood, IN, Houston, TX, Richmond, VA or Warrington PA.
Responsibilities include:
  • Leads, coaches, and develops a team of approximately 10-12 Tier 1 Order Entry Specialists, ensuring team members are proficient in structured order entry workflows, validation checklists, and escalation protocols consistent with the tiered operating model.
  • Conducts regular 1:1s, team huddles, and performance reviews to maintain accountability, recognize contributions, and address performance gaps with clarity and care.
  • Partners with the Training & Knowledge Specialist to identify skill gaps and build targeted development plans for individual contributors across all tiers.
  • Manages day-to-day team scheduling, workload distribution, and capacity planning to ensure order entry service level agreements (SLAs) are consistently met across volume fluctuations.
  • Responsible for the recruitment, onboarding, and ramp-up of new Quote specialists, ensuring new hires reach full productivity within the defined transition timeline.
  • Oversee the daily order entry operation to ensure team delivers against SLAs: under 24 hours for standard parts orders and under 48 hours for complex or bundled orders.
  • Reviews and resolves escalated order entry issues including purchase order (PO) discrepancies, missing documentation, custom terms not reflected in the original quote, and system errors, making decisions within delegated authority or routing to the Senior Manager as required.
  • Monitors quote accuracy rate (target: 98% error-free) and takes corrective action when pricing, specification, or terms errors are identified, including root cause review and process adjustment.
  • Monitors the order entry accuracy rate (target: 98% error-free) and drives root cause review and corrective action when errors result in fulfillment delays, rework, or customer dissatisfaction.
  • Enforces data entry standards across all systems including OneService, MoveEx, and ERP platforms to maintain information integrity from order intake through to fulfillment handoff. •
  • Ensures team members apply the reject-and-return process consistently when incoming POs are incomplete or misaligned with approved quotes, preventing bad incorrect orders from entering the fulfillment pipeline.
  • Maintains a close working relationship with the Quote Support Manager to reduce upstream errors, align on quote completeness standards, and jointly review rework and rejection rate trends on a recurring basis.
  • Coordinates with AMDC for parts orders and Service Center Specialists for equipment orders to confirm fulfillment readiness and flag orders requiring expedited processing.
  • Partners with the Customer Fulfillment Manager to ensure clean, complete order handoffs that enable the Fulfillment team to communicate proactively and accurately with customers from day one of the order lifecycle.
  • Engages the Workflow Optimization Manager to escalate systemic order entry issues, process gaps, or recurring exception patterns that require structural resolution.
  • Tracks and reports on team KPIs including order entry accuracy rate, turnaround time, rejection rate, rework rate, system data integrity, and fulfillment readiness, presenting results in weekly operational reviews with the Senior Manager.
  • Identifies trends in order entry errors, escalation types, and volume patterns to inform capacity planning, tier development decisions, and process improvement priorities.
  • Partners with the Data & Reporting Analyst to ensure order data accuracy across systems (OneService, ERP, installed base records) supports downstream reporting and customer communication.
  • Maintains strong working knowledge of all order entry platforms - including OneService, MoveEx, Pulse, and ERP - to provide effective coaching, quality review, and escalation triage for the team.
  • Ensures all team SOPs, validation checklists, and escalation workflows are documented, current, and consistently followed, with updates logged and communicated promptly when processes change.
  • Supports the adoption of new tools and updated workflows during the CX Transformation rollout, serving as a stable communication point and hands-on resource for the team during periods of process change.

"We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games."
What you know:
  • Associates or Bachelor's degree in Business Administration, Operations Management, Supply Chain, or a related field preferred. Equivalent combination of education and relevant work experience will be considered.
  • 3+years of experience in order entry, order management, inside sales support, or supply chain coordination within an industrial equipment, manufacturing, or capital goods environment.
  • 2+ years of people leadership experience, including team supervision, performance management, and individual coaching.
  • Experience managing high-volume, accuracy-sensitive transaction processing teams is strongly preferred. Deep understanding of the purchase order validation and order entry process, including the downstream impact of data errors on fulfillment, customer communication, and revenue recognition.
  • Demonstrated ability to manage team performance through data - comfortable owning accuracy and throughput KPIs, identifying error patterns, and implementing corrective action.
  • Proficiency with ERP and order management platforms (experience with SAP, OneService, or similar enterprise systems preferred).
  • Detail-oriented and process-disciplined - able to build and enforce a quality-first culture without creating a punitive environment.
  • Strong communicator across functions - able to work constructively with peer managers (Quote Support, Customer Fulfillment, Workflow Optimization) to resolve shared operational challenges.
  • Comfortable leading a team through change - able to translate new processes and tool updates into clear, practical direction for frontline team members.

At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, currently, we are prioritizing candidates who reside in the US or have an established presence in the area.
What's in it for you?
Alfa Laval offers a competitive salary and full benefits package, including medical/dental/vision/life, 401(k) plan, and more. At Alfa Laval, we carefully consider a wide range of compensation factors to determine your total compensation package. We rely on market indicators to determine compensation and consider your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. The base salary for this role is typically between $80,000.00 to $115,000.00.
Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
EEO/Vet/Disabled Employer

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