Manager Of Program Operations Jobs in Reston, VA

Summary
WHAT IS The Large Business & International (LB&I)?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

• Position(s) are to be filled in following area(s):
  
  • LBI - Office of Program and Business Solutions - 3 Vacancies: (1) PBS Resource Solutions Finance; (1) PBS RS Office of Communication-Liaison (DC0022 only GS-0343-11); and (1) PPBS/TPS/ Collaborative Tech SUPP.

REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
Learn more about this agency
Duties
Help
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Performs extensive operational reviews, prepares comprehensive program analyses/evaluations and provides guidelines pertaining to the effectiveness of program operations in meeting established goals and objectives.
• Recommends program staffing; develops changes in methods, procedures and techniques to improve baseline measures; and conducts studies of employee/organizational efficiency and productivity and recommends changes in improvements in organization, staffing, work methods procedures.
• Plans, coordinates and establishes operating methods and procedures for accomplishment of project mission, and as needed, directs the development and accomplishment of employee training relating to the project.
• May act as a senior analyst providing guidance and assistance to lower graded specialists and may also serve as a project manager responsible for accomplishing various analytical studies and/or projects to resolve substantive problems or improve effectiveness and efficiency of operating line or administrative support programs.
• Performs other duties as assigned.

STANDARD POSITION DESCRIPTIONS (SPD): PD92174, PD92175, and PD92176
Visit the IRS SPD Library to access the position descriptions.
Requirements
Help
Conditions of employment

• Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position.
• Government Credit Card - Obtain and use a Government-issued charge card for business-related travel.

Qualifications
Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.
QUALIFICATION REQUIRMENTS: To qualify for this position, you must meet the qualification requirements outlined below:
SPECIALIZED EXPERIENCE/EDUCATION GS-09: To be eligible for this position, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience includes:

• Experience applying fact-finding, analytical, and evaluative methods to gather, organize, and examine information concerning program operations, work processes, or administrative activities; identifying procedural issues; and documenting findings and recommended corrective actions.
• Experience preparing and presenting data, interpretations, conclusions, and recommendations orally and in writing to support reviews of program operations and the achievement of established goals and objectives.

OR
EDUCATION: You may substitute education for specialized experience as follows: A master's or equivalent graduate degree in any field of study.
OR
Two (2) full years of progressively higher-level graduate education leading to any field of study.
OR
LL.B. or J.D., if related.
OR
COMBINATION OF EDUCATION AND EXPERIENCE: A combination of graduate education and experience equivalent to that described above.
SPECIALIZED EXPERIENCE/EDUCATION GS-11: To be eligible for this position, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience includes:

• Experience gathering, assembling, and analyzing facts concerning functional programs, operations, and work processes; conducting studies or evaluations; identifying problems or procedural deficiencies; developing alternative courses of action; and recommending changes to methods, processes, or administrative procedures.
• Experience planning and coordinating project activities; establishing work objectives, schedules, and milestones; monitoring project progress; and preparing and presenting plans, findings, and recommendations orally and in writing to management or other stakeholders.

OR
EDUCATION: You may substitute education for specialized experience as follows: A Ph.D. or equivalent doctoral degree.
OR
Three (3) full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree.
OR
LL.M., if related.
OR
COMBINATION OF EDUCATION AND EXPERIENCE: A combination of qualifying graduate education and experience equivalent to that described above.
SPECIALIZED EXPERIENCE GS-12: To be eligible for this position, you must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience includes:

• Experience conducting operational reviews, analytical studies, or program evaluations; analyzing inventory, workload, workflow, or performance information; identifying delays, gaps, overlapping activities, or procedural deficiencies; evaluating the effects of proposed changes; and recommending revisions to operating methods, staffing, work processes, or administrative procedures.
• Experience planning, scheduling, implementing, monitoring, and evaluating projects or studies; establishing project objectives, milestones, resource requirements, and evaluation criteria; coordinating project activities; and documenting project results and recommended actions.
• Experience analyzing business measures against established standards; developing spreadsheets, reports, or other work products to track and communicate program data; identifying operational problems; evaluating alternative solutions through cost-benefit, risk, or comparable analyses; and recommending a course of action.
• Experience preparing and delivering reports, project papers, manuals, directives, job aids, training materials, briefings, or other technical products; presenting findings and recommendations to management; and negotiating resolution of disputed recommendations or proposed changes.

AND
You must also meet the following requirement(s):

• TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens"
• TIME IN GRADE (TIG): For positions above the GS-05,applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions.

For more information on qualifications please refer to OPM's Qualifications Standards.
Education
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).
Additional information

• Consider each location carefully when applying. If you are selected for a location, that location will become your official post of duty.
• Alternative work schedule, staggered work hours may be available.
• Salary: General Schedule (GS) Locality Pay tables may be found under Salaries & Wages.
• 3 Numbers of Positions will be filled in: 2 vacancies (IRS Nationwide); 1 vacancy in Washington DC (DC002) PD 92175 hiring for GS-0343-11 ONLY.

Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.