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Manager Of Program Operations Jobs in Portland, ME

Staff Technical Program Manager

Portland, ME · Hybrid

$132K - $170K/yr

The Technical Program Management Office (TPMO) is a strategic function of the Technology Innovation & Strategic Operations (TISO) department within WEX. Our mission is to accelerate WEX's product ...

About the Team & Role The Head of Mobility Program Management is a critical execution leader within ... You will champion an operational style that balances execution empathy with strict data hygiene ...

Manage day to day programs and activities with fidelity to its models, with the intention of continuing to strive toward excellence and expand our offering to as many eligible youth as possible.

Youth Service Manager

Portland, ME · On-site

$50K - $54K/yr

Manage day to day programs and activities with fidelity to its models, with the intention of continuing to strive toward excellence and expand our offering to as many eligible youth as possible.

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Manager Of Program Operations information

See Portland, ME salary details

$40.9K

$112K

$162.2K

How much do manager of program operations jobs pay per year?

As of Jul 21, 2026, the average yearly pay for manager of program operations in Portland, ME is $112,008.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,500.00 and $135,600.00 per year, depending on experience, location, and employer.

How much do ops managers earn?

Operations managers typically earn a median annual salary of around $100,000, though this can vary based on industry, experience, and location. Higher salaries are common in large organizations or specialized sectors, and many operations managers hold certifications like PMP or Six Sigma to enhance earning potential.

What does a Manager of Program Operations do?

A Manager of Program Operations oversees the planning, coordination, and execution of programs within an organization. They ensure that projects are completed on time, within budget, and meet quality standards. This role involves managing teams, streamlining processes, tracking performance metrics, and collaborating with other departments to achieve program goals. They also identify areas for improvement and implement best practices to enhance overall efficiency.

What does an operations program manager do?

An operations program manager oversees the planning, execution, and coordination of multiple projects within an organization to ensure strategic goals are met. They manage resources, monitor progress, and communicate with stakeholders, often using project management tools and methodologies. Strong leadership, organizational skills, and understanding of business processes are essential for this role.

What are some common challenges faced by a Manager of Program Operations, and how can they be effectively addressed?

One common challenge for Managers of Program Operations is balancing multiple program priorities while ensuring alignment with organizational goals. This often involves coordinating cross-functional teams, managing resource constraints, and adapting to shifting timelines. Effective communication, strong organizational skills, and proactive problem-solving are essential to navigate these complexities. Building strong relationships with stakeholders and maintaining clear documentation can also help in addressing challenges and ensuring program success.

What are the top 3 skills of a program manager?

A program manager needs strong leadership skills to coordinate multiple projects and teams, excellent communication abilities to convey goals and expectations clearly, and advanced organizational skills to manage timelines, resources, and budgets effectively. Proficiency in project management tools and methodologies, such as Agile or PMP, is also essential for success in this role.

Is a program manager a high paying job?

A program manager is generally considered a well-paying role, with salaries often exceeding those of entry-level positions due to the level of responsibility, required skills, and experience. Compensation varies by industry, location, and organization size, but it typically includes a competitive salary, bonuses, and benefits. Advanced certifications and project management tools like MS Project or Agile methodologies can influence earning potential.

What is the difference between Manager Of Program Operations vs Program Coordinator?

AspectManager Of Program OperationsProgram Coordinator
ResponsibilitiesOversees multiple programs, manages teams, develops strategies, and ensures program goals are met.Supports program activities, coordinates schedules, and assists with administrative tasks.
Required CredentialsBachelor’s degree, experience in program management, strong leadership skills.Bachelor’s degree often preferred, strong organizational skills, entry-level experience.
Work EnvironmentLeadership roles in office settings, often in non-profits, government, or corporate sectors.Support roles in similar environments, more focused on coordination and administration.

The Manager Of Program Operations typically holds a higher level of responsibility, overseeing multiple programs and teams, while the Program Coordinator focuses on supporting and executing specific program activities. Both roles require relevant experience and skills, but the manager position involves strategic planning and leadership.

What are the key skills and qualifications needed to thrive as a Manager of Program Operations, and why are they important?

To excel as a Manager of Program Operations, a strong background in project management, budgeting, and process improvement is essential, usually supported by a bachelor's degree in business, operations management, or a related field. Familiarity with tools such as Microsoft Project, ERP systems, and PMP certification is often expected. Outstanding organizational, leadership, and communication skills help drive team performance and stakeholder alignment. These skills are vital for ensuring efficient program delivery, resource optimization, and achievement of organizational goals.
What are popular job titles related to Manager Of Program Operations jobs in Portland, ME? For Manager Of Program Operations jobs in Portland, ME, the most frequently searched job titles are:
What job categories do people searching Manager Of Program Operations jobs in Portland, ME look for? The top searched job categories for Manager Of Program Operations jobs in Portland, ME are:
What cities near Portland, ME are hiring for Manager Of Program Operations jobs? Cities near Portland, ME with the most Manager Of Program Operations job openings:

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


Job description

Dispatch Coordinator

Mobile Outreach Program | Portland, ME | Full-Time

Be the Connection That Brings Help When It's Needed Most

The Opportunity Alliance is seeking a Dispatch Coordinator to join our Cumberland County Crisis Response (CCCR) Mobile Outreach team.

In this key role, you'll be at the center of our crisis response system-coordinating incoming calls, supporting people in real time, and helping ensure the right response happens at the right moment. If you're organized, calm under pressure, and passionate about helping others, this role offers a meaningful opportunity to make a direct impact every day.

What You'll Do

As a Dispatch Coordinator, you'll balance coordination, crisis support, and administrative responsibilities in a fast-paced, team-oriented environment.

Key responsibilities include:

  • Receive and coordinate incoming crisis calls from the Maine Crisis Line
  • Gather and assess critical information to help prioritize response and dispatch Mobile Crisis Teams
  • Provide real-time phone support to individuals, families, and community providers awaiting assessment
  • Offer in-person crisis support to individuals and families at our offices, including:
    • Crisis assessment and stabilization
    • Safety/risk evaluation
    • Immediate intervention and planning
  • Collaborate with family members, community partners, and support systems to address urgent mental health needs
  • Work within a trauma-informed, recovery-oriented framework in all interactions
  • Support program operations through:
    • Documentation review and compliance
    • Billing and workflow coordination
    • Administrative tasks such as tracking paperwork, scheduling, etc.
Why This Role Matters
  • Be the first point of connection for people experiencing a mental health crisis
  • Play a critical role in coordinating life-saving services
  • Work in a collaborative, mission-driven team environment
  • Gain experience across both direct service and program operations
Schedule & Work Environment
  • Full-time, 40 hours/week
  • Schedule determined by program needs (includes some evenings/weekends)
  • Based in Portland, ME, serving Cumberland County
  • Work includes in-office, community-based, and some potential remote tasks
What We're Looking For

Required:

  • Bachelor's degree and at least 2 years of relevant experience in crisis or human services work
  • Experience may include: crisis services, residential care, case management, child protective services, warm lines, special education, or work with individuals with developmental disabilities (including internships/volunteer roles)
  • Ability to obtain MHRT/CSP certification within 30 days (training provided)
  • Strong communication, organization, and documentation skills
  • Ability to think critically, prioritize, and make sound decisions under pressure
  • Comfort working in a fast-paced, team environment with shifting priorities

Preferred:

  • Degree in Social Work, Psychology, Human Services, Education, or related field
  • 2-3+ years of relevant experience
  • Familiarity with DSM and crisis assessment
  • Strong technical skills (electronic records, Microsoft Office, email systems)
Additional Requirements
  • Flexibility to work some evenings and weekends
  • Commitment to trauma-informed, recovery-oriented care
  • Ability to collaborate across diverse systems, teams, and communities
  • Successful completion of required background checks
  • Valid driver's license for occasional local travel
Who You Are

You're someone who:

  • Stays calm, focused, and compassionate in high-pressure situations
  • Enjoys being the hub that keeps everything moving
  • Communicates clearly and works well with a variety of people
  • Believes strongly in recovery and person-centered care
  • Wants to do work that truly makes a difference
Join Us

At The Opportunity Alliance, you'll be part of a team committed to meeting people where they are and providing support when it matters most. If you're ready to help coordinate critical care and support your community, we'd love to hear from you.

Benefits: Our benefits include but are not limited to:

(offered to full-time and part-time employees)

  • Generous paid time off accrual
  • 9paid holidays per calendar year and up to 3 floating holidays per calendar year
  • Excellent medical benefits at very reasonable cost
  • Dental and Vision insurance options
  • Agency paid basic life insurance and STD & LTD disability insurances
  • 403(b) retirement with a generous agency match (all employees are eligible)
  • Tuition Reimbursement -offered once per year through an application process
  • The Opportunity Alliance (TOA) is a qualified employer under thePublic Service Loan Forgiveness (PSLF)program.

To learn more about our benefits please visit, https://www.opportunityalliance.org/explore-our-benefits

Who we are...

The Opportunity Alliance is "Helping People Reach for a Brighter Future".

Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.

The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports.Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency.TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:

  • Mental Health & Wellness
  • Community Building
  • Family & Early Childhood Education
  • Economic Resources

____________________________________________________________

If you are viewing this posting on a third-party site, please visit our website athttps://opportunityalliance.wd1.myworkdayjobs.com/Careersto apply.

Please submit a cover letter and resume along with your application.

Thank you!