Manager Of Program Operations Jobs in Augusta, ME

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Department of Labor
Opening Date: July 14, 2026
Closing Date: July 31, 2026
Grade / Admin Unit: 31 / Confidential
Job Class Code: MA31
Salary: $74,713.60 - $105,809.60/Annually
Location: Augusta
If you are interested in using your leadership and management skills to create opportunities and improve lives, you may be interested in this position. Every day, the Division for the Blind and Visually Impaired (DBVI) helps Maine people who are blind or visually impaired achieve greater independence, prepare for employment, succeed in the workplace, and fully participate in their communities. As Director, you will provide leadership for statewide programs that connect individuals with services, resources, training, and support that help them reach their personal and professional goals. You will lead a team of dedicated professionals, oversee program operations and strategic initiatives, and build partnerships with consumers, employers, schools, community organizations, and advocacy groups throughout Maine. This position is based in Augusta and includes statewide responsibility for DBVI programs and services. Work involves planning, administering, and evaluating Vocational Rehabilitation program activities; directing staff and resources; ensuring compliance with federal and state requirements; and promoting continuous improvement in service delivery. Work is performed under limited supervision.
Primary Responsibilities:
... Develops, implements, and evaluates statewide service strategies and operational plans that support the Division's mission, performance goals, and customer outcomes.
... Provides leadership to managers and staff through coaching, performance management, strategic planning, and effective communication to support organizational success.
... Oversees program operations, budget administration, resource allocation, and compliance with federal and state laws, regulations, and funding requirements.
... Develops and maintains collaborative relationships with consumers, employers, educational institutions, advocacy organizations, community partners, and government agencies.
... Uses program data, performance measures, and customer feedback to evaluate effectiveness, identify opportunities for improvement, and implement corrective actions when needed.
... Supports innovation, continuous improvement, and organizational change to strengthen services and improve outcomes for individuals who are blind or visually impaired.
... Promotes staff development and learning opportunities to build organizational capacity and maintain high-quality service delivery throughout the state.
... Represents the Division before advisory councils, stakeholder groups, community organizations, and state leadership.
Knowledge/Skills Required:
... Knowledge of leadership principles and effective management practices.
... Knowledge of program planning, development, implementation, and evaluation.
... Knowledge of rehabilitation services, disability services, workforce development programs, or related human service systems.
... Knowledge of and experience with case management software; i.e., AWARE or similar software. Ability to analyze program needs and challenges, develop solutions, and implement effective strategies.
... Ability to use project management, time management, and organizational leadership techniques to accomplish goals.
... Ability to establish and maintain effective working relationships with diverse stakeholders.
Minimum Qualifications:
A Masters Degree in one of the Social/Behavioral Sciences or Public Administration and five (5) years experience in the providing rehabilitation services for people with disabilities. An understanding of and work experience in developing, coordinating, and/or administering employment and training programs -OR- an acceptable combination of training, experience, and education. An understanding of and work experience with database applications.
Contact information:
Stephen Ball, Director, Bureau of Rehabilitation Services; email: stephen.ball@maine.gov
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Balance - Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage - The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit - Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan - The State of Maine contributes 18.91% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement - Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts - Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness - The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program - Navigate challenging work and life situations with our employee assistance program.
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including fathers and adoptive parents-receive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• Voluntary Deferred Compensation - Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
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