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Manager Of Program Operations Jobs in Lawrence, MA

Cooperative for Human Services

Program Director

Saugus, MA · On-site

$60K - $73K/yr

Our programs focus on person-centered supports, community integration, and building strong natural ... Knowledge of community-based human services supports * Ability to manage multiple operational ...

US Department of the Treasury

Program Manager

Woburn, MA · On-site

$125K/yr

Specialized experience would include one year of substantive supervisory or program management ... of proposed changes, and developing evidence-based recommendations that improve program operations ...

US Department of the Treasury

Program Manager

Andover, MA · On-site

$125K/yr

Specialized experience would include one year of substantive supervisory or program management ... of proposed changes, and developing evidence-based recommendations that improve program operations ...

US Department of the Treasury

Program Manager

Boston, MA · On-site

$125K/yr

Specialized experience would include one year of substantive supervisory or program management ... of proposed changes, and developing evidence-based recommendations that improve program operations ...

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All JobsOf Program Operations JobsManager Of Program Operations JobsManager Of Program Operations Jobs in Lawrence, MA

Manager Of Program Operations information

See Lawrence, MA salary details

$42K

$114.9K

$166.3K

How much do manager of program operations jobs pay per year?

As of Aug 13, 2026, the average yearly pay for manager of program operations in Lawrence, MA is $114,856.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,700.00 and $139,000.00 per year, depending on experience, location, and employer.

How much do manager of program operations make?

The average salary for a manager of program operations typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. These roles often require strong organizational skills, leadership abilities, and familiarity with project management tools like MS Project or Asana.

What does a manager of program operations do?

A Manager of Program Operations oversees the planning, coordination, and execution of programs within an organization. They ensure that projects are completed on time, within budget, and meet quality standards. This role involves managing teams, streamlining processes, tracking performance metrics, and collaborating with other departments to achieve program goals. They also identify areas for improvement and implement best practices to enhance overall efficiency.

What are some common challenges faced by a manager of program operations, and how can they be effectively addressed?

One common challenge for Managers of Program Operations is balancing multiple program priorities while ensuring alignment with organizational goals. This often involves coordinating cross-functional teams, managing resource constraints, and adapting to shifting timelines. Effective communication, strong organizational skills, and proactive problem-solving are essential to navigate these complexities. Building strong relationships with stakeholders and maintaining clear documentation can also help in addressing challenges and ensuring program success.

What is the difference between Manager Of Program Operations vs Program Coordinator?

AspectManager Of Program OperationsProgram Coordinator
ResponsibilitiesOversees multiple programs, manages teams, develops strategies, and ensures program goals are met.Supports program activities, coordinates schedules, and assists with administrative tasks.
Required CredentialsBachelor’s degree, experience in program management, strong leadership skills.Bachelor’s degree often preferred, strong organizational skills, entry-level experience.
Work EnvironmentLeadership roles in office settings, often in non-profits, government, or corporate sectors.Support roles in similar environments, more focused on coordination and administration.

The Manager Of Program Operations typically holds a higher level of responsibility, overseeing multiple programs and teams, while the Program Coordinator focuses on supporting and executing specific program activities. Both roles require relevant experience and skills, but the manager position involves strategic planning and leadership.

What are the key skills and qualifications needed to thrive as a manager of program operations?

To excel as a Manager of Program Operations, a strong background in project management, budgeting, and process improvement is essential, usually supported by a bachelor's degree in business, operations management, or a related field. Familiarity with tools such as Microsoft Project, ERP systems, and PMP certification is often expected. Outstanding organizational, leadership, and communication skills help drive team performance and stakeholder alignment. These skills are vital for ensuring efficient program delivery, resource optimization, and achievement of organizational goals.

What job categories do people searching Manager Of Program Operations jobs in Lawrence, MA look for?

The top searched job categories for Manager Of Program Operations jobs in Lawrence, MA are:

What cities near Lawrence, MA are hiring for Manager Of Program Operations jobs?

Cities near Lawrence, MA with the most Manager Of Program Operations job openings:

Manager Of Program Operations jobs near you
Infographic showing various Manager Of Program Operations job openings in Lawrence, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $114,856 per year, or $55.2 per hour.

Program Director

Cooperative for Human Services

Lexington, MA • On-site

$60K - $73K/yr

Full-time

Re-posted 7 days ago

Job description

Job Type
Full-time
Description
Cooperative for Human Services Inc. (CHS) is dedicated to supporting individuals with developmental and behavioral health needs in living meaningful, self-directed lives in their communities. Our programs focus on person-centered supports, community integration, and building strong natural support networks for the people we serve.
Position Overview
The Program Director is responsible for the overall management and quality of services within an assigned residential program. This role provides direct supervision to the Assistant Program Director and Direct Support staff while ensuring high-quality, person-centered services for the individuals supported.
The Program Director oversees program operations including staffing, clinical coordination, medication administration systems, regulatory compliance, budgeting, and healthcare coordination. This position also maintains strong communication with families, guardians, clinical providers, and regulatory agencies to ensure services meet the highest standards of care.
Key Responsibilities
Program Leadership & Oversight
  • Provide day-to-day leadership and operational oversight of an assigned program.
  • Ensure services are delivered in accordance with CHS policies and applicable state regulations.
  • Monitor program quality and ensure adherence to organizational mission, philosophy, and values.
  • Maintain program documentation and records in compliance with regulatory requirements.
Staff Supervision & Development
  • Supervise the Assistant Program Director and Direct Support staff.
  • Manage staffing patterns and schedules to ensure appropriate coverage and required staffing ratios.
  • Participate in recruitment, interviewing, and hiring of staff.
  • Establish performance expectations and conduct regular employee evaluations.
  • Provide coaching, training, and professional development opportunities to team members.
Person-Centered Support
  • Advocate for the rights, dignity, and well-being of each person served.
  • Support the development and implementation of Individual Support Plans (ISPs).
  • Monitor progress toward individual goals and ensure services reflect person-centered values.
  • Participate in transition planning for individuals entering or leaving services.
Clinical & Compliance Oversight
  • Oversee medication administration systems to ensure compliance with CHS policy and state regulations.
  • Coordinate healthcare services and clinical supports for individuals served.
  • Ensure compliance with all applicable local, state, and federal regulations.
Financial & Administrative Management
  • Participate in the development of program budgets.
  • Monitor and manage program funds and individual funds responsibly.
  • Generate required statistical and narrative reports.
Community & Stakeholder Engagement
  • Serve as a liaison between individuals served, family members, guardians, providers, and community stakeholders.
  • Promote community inclusion and opportunities for individuals to build natural support networks.
On-Call Support
  • 24/7 emergency on-call to support program operations as needed.

Requirements
Qualifications
Education & Experience
  • Associate's degree in a related human services field and at least one year of experience in a social service or human services organization
  • Bachelor's degree preferred
  • Minimum of one year of supervisory or management experience

Alternative Qualifications
  • High school diploma with four years of experience working in developmental disabilities services

Skills & Requirements
  • Strong leadership and staff supervision skills
  • Excellent written and verbal communication
  • Knowledge of community-based human services supports
  • Ability to manage multiple operational responsibilities
  • Valid driver's license required
Working Environment
This role involves a dynamic work environment that includes:
  • Residential program settings
  • Community locations
  • Office and administrative work

The position requires a combination of standing, walking, and sitting throughout the day and the ability to lift up to 30 pounds with reasonable accommodation.
Why Join CHS?
At Cooperative for Human Services, you will work alongside passionate professionals dedicated to empowering individuals and strengthening communities. We value collaboration, innovation, and person-centered care.
Salary Description
60,000-73,000

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