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Manager Of Program Operations Jobs in Franklin, TN

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Manager Of Program Operations information

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$39.5K

$108.1K

$156.5K

How much do manager of program operations jobs pay per year?

As of Sep 6, 2026, the average yearly pay for manager of program operations in Franklin, TN is $108,110.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,400.00 and $130,800.00 per year, depending on experience, location, and employer.

What does a manager of program operations do?

A Manager of Program Operations oversees the planning, coordination, and execution of programs within an organization. They ensure that projects are completed on time, within budget, and meet quality standards. This role involves managing teams, streamlining processes, tracking performance metrics, and collaborating with other departments to achieve program goals. They also identify areas for improvement and implement best practices to enhance overall efficiency.

What are the key skills and qualifications needed to thrive as a manager of program operations?

To excel as a Manager of Program Operations, a strong background in project management, budgeting, and process improvement is essential, usually supported by a bachelor's degree in business, operations management, or a related field. Familiarity with tools such as Microsoft Project, ERP systems, and PMP certification is often expected. Outstanding organizational, leadership, and communication skills help drive team performance and stakeholder alignment. These skills are vital for ensuring efficient program delivery, resource optimization, and achievement of organizational goals.

What are some common challenges faced by a manager of program operations, and how can they be effectively addressed?

One common challenge for Managers of Program Operations is balancing multiple program priorities while ensuring alignment with organizational goals. This often involves coordinating cross-functional teams, managing resource constraints, and adapting to shifting timelines. Effective communication, strong organizational skills, and proactive problem-solving are essential to navigate these complexities. Building strong relationships with stakeholders and maintaining clear documentation can also help in addressing challenges and ensuring program success.

What is the difference between Manager Of Program Operations vs Program Coordinator?

AspectManager Of Program OperationsProgram Coordinator
ResponsibilitiesOversees multiple programs, manages teams, develops strategies, and ensures program goals are met.Supports program activities, coordinates schedules, and assists with administrative tasks.
Required CredentialsBachelor’s degree, experience in program management, strong leadership skills.Bachelor’s degree often preferred, strong organizational skills, entry-level experience.
Work EnvironmentLeadership roles in office settings, often in non-profits, government, or corporate sectors.Support roles in similar environments, more focused on coordination and administration.

The Manager Of Program Operations typically holds a higher level of responsibility, overseeing multiple programs and teams, while the Program Coordinator focuses on supporting and executing specific program activities. Both roles require relevant experience and skills, but the manager position involves strategic planning and leadership.

What job categories do people searching Manager Of Program Operations jobs in Franklin, TN look for?

The top searched job categories for Manager Of Program Operations jobs in Franklin, TN are:

What cities near Franklin, TN are hiring for Manager Of Program Operations jobs?

Cities near Franklin, TN with the most Manager Of Program Operations job openings:

Infographic showing various Manager Of Program Operations job openings in Franklin, TN as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $108,110 per year, or $52 per hour.

Sr. Program Manager, Amazon Business Operations

Amazon

Nashville, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,154 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers


Job description

Join Amazon Business Operations (AB) and help reshape B2B Delivery Experience at global scale.
In this role, you'll own the end-to-end program management of US delivery programs for AB. You'll define operating models, build scalable processes, and drive performance across programs that don't have a playbook yet. You'll work across transportation, operations, finance, and 3PL partners to turn ambiguous problems into repeatable solutions, and your program decisions will directly shape how quickly programs scale from pilot to nationwide coverage.
Key job responsibilities
• Own end-to-end program management for NA delivery programs, driving initiatives from scoping through launch and steady-state optimization
• Build playbooks, SOPs, and scalable processes that enable repeatable processes as networks and programs grow from pilot to scale
• Build and maintain KPI reporting and business review mechanisms (WBR, MBR, QBR) that provide visibility into delivery performance and operational health
• Drive cross-functional coordination across transportation, operations, finance, engineering, and 3PL partners to deliver milestones on schedule
• Analyze network performance data to identify root causes of delivery misses, optimization opportunities, and cost reduction levers
• Manage trade-offs between speed, cost, and service quality when making fulfillment and capacity decisions under time pressure
• Escalate risks proactively with data-backed mitigation plans before they impact customers
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience with Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining and executing program requirements and using data and metrics to determine improvements
- Experience working cross functionally with tech and non-tech teams
PREFERRED QUALIFICATIONS
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Knowledge of general AI tools
- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US